What started as a promising, well-structured program turned into a deeply disappointing experience…read more My son, who had progressed steadily, began receiving inconsistent evaluations after a management change. Despite attending summer camp daily, his evaluation showed a regression--with no clear explanation. When I raised concerns, I was met with defensiveness and vague responses also surprisingly rude attitude. Communication with instructors was discouraged. While the instructors seem capable, the system feels rigid, opaque, and dismissive of parent feedback. We gave this program six months of patience and good faith. Sadly, transparency and accountability were never part of the equation.

Great program with great staff. While there may be reviews about the registration process, I think…read morethat's really unfair as signing up for anything is always stressful. We all remember trying to sign up for college classes right? If anything I would argue that the fact that their classes fill so quickly speaks for itself. Would recommend! 100%

This place is not worth it. The classes are only 30 minutes long, and you barely learn anything. On…read moretop of that, they make it incredibly hard to cancel. You're required to give a 30-day notice, but they also say you can only cancel on the 23rd of each month--a tactic clearly designed to keep charging you for extra months. It feels like a scam. Between the short, ineffective lessons and the shady billing practices, you're better off taking your money somewhere else. There are plenty of schools that are more transparent, professional, and actually teach you something. Stay away.

The location manager is super awesome and helpful! And the instructors are patient with the kids…read more But today I saw the district manager, Rebecca, and she was being quite rude to the location manager! He was just trying to do his job and I thought that was unfair, but shout out to him for being patient and understanding regardless! I believe his name is Nofoa

I am so happy they opened this swimschool. We previously used British Swim School (at 24 hour…read morefitness or something) and it was so overpriced for what they offered. Changing in tents, cold water, one bench for parents it was awful. I used Goldfish Swimschool for my daughter on the East Coast and loved it- this one is just as good. The facilities here are well worth the price. Tons of changing rooms, showers, diapers and hair ties for when you forget yours, huge seating area and warm swimming water. The staff are super friendly at the front desk and the couple swim instructors that have taught my kids are wonderful and patient.

A well-run swim school that focuses on building confidence, not just swimming skills…read more We've had all three of our kids at Goldfish Swim School in Mill Creek, and it's been a very positive experience. Two of our children have progressed through the Junior program (skipping Mini) and into Glider, with one of them completing the next level (Pro), while our youngest is just getting started. The results over the past six months have been impressive. Our older two have gone from being apprehensive in the water to genuinely enjoying swimming. Both are now able to swim independently with appropriate supervision, and our oldest (10) is arguably the best pool swimmer in our family. What really stands out isn't just the progress--it's Goldfish's approach to teaching. The instructor-to-student ratio is excellent, with one instructor for every two or three kids being the norm (occasionally four, but never feeling crowded). There are also multiple lifeguards on duty--roughly one for every three lanes--which gives parents a great deal of confidence. The instructors are patient, encouraging, and focused on helping kids become comfortable in the water rather than simply checking off skills. The skill evaluations are another strength. When it's time to test for the next level, each child receives one-on-one attention from an instructor, making the process feel thorough and encouraging rather than rushed. One of the things Goldfish does especially well is celebrate progress, not just outcomes. Kids who pass a level get to ring the celebration bell, giving them a real sense of pride and accomplishment. Even on days when they aren't testing--or don't quite advance yet--instructors recognize individual achievements with ribbons for things like learning a new skill or simply being brave in the water. It's a thoughtful approach that keeps kids motivated and reinforces that building confidence is just as important as mastering the next technique. The facility itself is very good. It's a glass-free facility with a comfortable viewing area where parents can clearly watch every lesson. The building is well lit, with good temperature control--warm on the pool deck while still comfortable in the seating area. There are convenient showers right next to the pool, spacious changing rooms with hair dryers and getting-ready areas, an easy electronic check-in system, and a fun snack counter with inexpensive treats so kids can buy something themselves after class. One thing to know before you enroll is that Goldfish is purpose-built as a swim lesson facility. If you're looking for water slides, splash features, or a recreational pool experience like McMenamins or the Snohomish Aquatic Center, this isn't that. Every aspect of the facility is designed around teaching children to swim safely, efficiently, and confidently. Parking at Mill Creek Town Center is generally good, although it can get busy during peak times. The only reason I'm giving four stars instead of five is the cost and conditions of the make-up tokens. Enrolling multiple children is a significant investment, but in our experience the quality of instruction, the emphasis on safety, and--most importantly--the confidence our kids have gained in the water have made it well worth it. That said $43 a session for 30 minutes is on the high side. If you miss a class, you receive a make-up token that can be used later. While this has worked well for our family and is helpful, you do need to know is the tokens can accumulate over time, because you must remain enrolled to redeem them--you can't cancel or postpone lessons and fund off make up tokens. Overall, Goldfish has created a well-organized, safety-focused environment that inspires confidence in both kids and parents. More importantly, they've helped transform swimming from something our kids were nervous about into something they genuinely enjoy. After using Snohomish Aquatic Center, McMenamins, and Kingsgate, we'd recommend Goldfish to other families looking for a lesson-focused program for kids on the younger side (Ages 3-9). -AC

After a few disappointments with various baby swim programs at community centers we finally found…read moreSwimGuru and my kids learned to swim for real. My son has continued training with throughout elementary school- It's the one sport he loves. Last year, he started to lose interest in swimming. Lucky for us, we found Coach Tiegen. Tiegen Heft has such a great way with kids- he gets so much work out of them while keeping it fun and feeding their love of the sport. My kid is now in the swim team prep class and I am so impressed with his progress since we found Coach Tiegen. I'm so grateful to have a coach who inspires and challenges my son.

My 4-year old daughter has been doing lessons at SwimGuru for over a year now, and I've been so…read moreimpressed with the progress made so far! She went from being deathly afraid of the water to basically becoming a mermaid, requesting longer swim lessons regularly and expressing disappointment when it's not "swim lesson" day. We've taken lessons from a few different coaches, and they've all been excellent with clear communication and knowing how much to challenge her. Would highly recommend to anyone wanting their child to feel more comfortable in the water and more importantly, to obtain and hone valuable self-rescue skills.

They posted that they are closing this location 5-1-26, so I went to cancel my membership because…read morethe other locations are too far from my house. The manager (very young brunette) said I already paid for my last month but they couldn't refund me. She said the last month could not be refunded even though they are closing. I canceled it effecting today, 4-13-26...but they are still taking another pmnt from my checking account on 4-28 even though I can't use my membership bc they are closing. I don't have time to argue w her so I just decided to let folks know, la fitness (shocker) is out to rip us off. They don't care about doing to right thing, close their location without 30 days notice so they can scam customers out of another months pmt for something they can't use.

I went here after not visiting for a while. I like this location. It's less crowded, easy parking,…read moreand not a lot of "posers" like some other locations. Staff is very nice. There is a nice trail behind the fitness center also. I recommend going for a brisk walk on that, enjoy the hot tub and sauna after that, then get a coffee from one of the many places in Town Center after that. A guaranteed good start to your day

So amazing! If you want to rest assured that your infant or young child (6 months-6 years) can…read moresave themselves if the unthinkable (accidental water entrance) happens, you MUST see Miss Heather. I have 2 boys, 20 months and a new 4. While on vacation, my older son forgot he didn't have his life jacket on and jumped into the deep end. I was right there, but I still managed some tears thinking "what if I wasn't?" These lessons aren't going to teach your child to swim freestyle across the pool. Ensuring your child can get himself to the surface and roll onto their backs and wait/cry until help arrives is what they do. And there are additional skills involved for older babies/children teaching them to swim all the way to safety. Both my boys LOVE Miss Heather. She is extremely patient, and she takes the kids' personalities into consideration. I ALWAYS felt my boys were safe with her, even when they were learning difficult maneuvers. Miss Heather knew how to correct their techniques so they would learn and demonstrate the important survival skills they need. I can't say enough about Miss Heather and ISR! I'm so glad we did it. I would beg of you to see her if you have regular water access. This skill is life-saving.

The pool here is very good! The lazy river, the hoop and water balls, the hot tub, the whirlpool…read morealong the lazy river, super fun! And lastly, the slide is very good too! If it matters to you, the other side with the lane swim and the smaller pool (that's much warmer) is closed during lessons, which make sense. But I guess I didn't know when lessons were. There is a playground just outside the pool too? The changerooms are pretty clean. The only thing is the row for lockers feels kinda cramped, a way to fit more lockers in. But if someone else is there, you almost feel like finding another space. Also, I get it, costs are high. Everything is expensive now. But it still feels like $10pp is a bit expensive for a community center pool. Maybe get a family rate. Also, suggest to book ahead online.

During a recent little mermaid swim meet there was a grown man naked and showering in the girls…read morebathroom.

The staff at British Swim School in Burien are nothing short of amazing! We have referred three…read morefriends with kids, based on our fantastic experience. Our kids have been going here for just over a year. They love it and they have progressed immensely. Our 6yr-old has gone from being a total non-swimmer to being a confident swimmer. He has some sensory/autism issues, which the staff were very willing and able to accommodate.

We just moved here and I was looking for a school for my two kids that offered high quality…read moreinstruction, and just as importantly, a safe environment where I know they will be in good, reliable hands. This swim school completely fits the bill. My first phone call with Tracey, the owner, gave me a great first impression of the school. She explained the programs they offered, answered all my questions, and helped me choose which classes were a good fit. Since I have two kids, she shuffled some things around in the schedule so that both kids can go on the same night with one lesson after the other. This is very convenient :) Also convenient is that all administrative stuff is available on their website, so I didn't have to fuss with printing out paperwork. On the first day of class, Tracey warmly greeted us at the door, and got us set up with everything we needed (including complimentary swim caps). For my 4-year-old's beginner class (Minnows), there were 4 students and 2 very capable, hands-on instructors. They were both excellent with kids and you can see that the kids are having a lot of fun. To get kids used to the water, they play a game where each kid gets a turn to do an activity for a short burst of time. They work in round robin fashion, and go very quickly, so as to keep it fun and make it less frightening. This method worked really great on my son because within the first couple of lessons, he overcame his fear of swimming. At the end of the class, they bring out toys and inflatables and this is my son's favorite part of the class. My daughter is in a more advanced class where they work on their strokes and swim laps. Again, great instruction, and she loves the class. By the way, the facilities are really nice. They are in the recreation building of a new apartment complex (Avana 522). The pool is a great size, nice and clean. Outside of the pool area there is a lobby with free wifi, sitting area with tv, and vending machines. It's been 3 weeks now. My kids LOVE their swim lessons and it's amazing to see all the progress they've made in such a short amount of time. All in all, we couldn't ask for any better. If I were to grade this school, I would give them a solid A+.