It would have been cool if they would have at least returned my phone calls/messages. I try and use local businesses especially the ones that went to Algonac HS around the same time I did. I used to participate in row boat races in their huge pond in their yard in scouts. Can't get much more local than that. But not even a call back saying, "We're too busy", "not taking on new clients right now". Etc. Nothing! I realize the business was "gifted" from previous family members, so the client base is probably large & extremely well established, with the same customers for many decades. So they don't need my business. But IMO, a true mark of a good business is how they treat their customers when they DON'T have to scratch and claw for new business. How is your customer service when your company is at its peak? Oh well. like I said, I try and stay local, but sometimes you just have to look outside the area to get the customer service & professiomalism you need. It takes a lot for me to give a bad review. But I waited a long time! I took my rather large project to a plumbing company in Macomb County, someone actually answered the phone, I had an estimate that week and the work was started immediately after I signed the agreement. Now that's customer service! read more

if you need a trustworthy plumber.. this is your plumber-man! always willing to help and gets the job done read more