It would have been cool if they would have at least returned my phone calls/messages. I try and use…read morelocal businesses especially the ones that went to Algonac HS around the same time I did. I used to participate in row boat races in their huge pond in their yard in scouts. Can't get much more local than that. But not even a call back saying, "We're too busy", "not taking on new clients right now". Etc. Nothing! I realize the business was "gifted" from previous family members, so the client base is probably large & extremely well established, with the same customers for many decades. So they don't need my business. But IMO, a true mark of a good business is how they treat their customers when they DON'T have to scratch and claw for new business. How is your customer service when your company is at its peak? Oh well. like I said, I try and stay local, but sometimes you just have to look outside the area to get the customer service & professiomalism you need. It takes a lot for me to give a bad review. But I waited a long time! I took my rather large project to a plumbing company in Macomb County, someone actually answered the phone, I had an estimate that week and the work was started immediately after I signed the agreement. Now that's customer service!

if you need a trustworthy plumber.. this is your…read moreplumber-man! always willing to help and gets the job done

Really nice couple . Felt totally at ease and also felt I was not being gouged 100% recommend them…read more. Roy is hilarious perhaps without even knowing which is awesome . Work was done quick and very neatly !! ( yes, Roy I saw u wipe the water up ) thank you so very much

Roy and Lisa are great people very honest, knowledgeable and hard working. We had a drain line…read morebetween the house and septic tank that had frozen. Roy worked diligently to clear the solid ice with his different tools. I would highly recommend Jett It to honestly handle any of your plumbing needs. Thanks again Roy and Lisa

My technician was Mat (with one T)- he was the reason we selected A&J. We had scheduled more…read morecompanies lined up for bids for the jobs we needed (replace 3 toilets, add a stand alone ice maker, replace the fawcett in our kitchen, replace the sump pump and back up in the basement) and we stopped the search after Mat came to the house for the bid. We are very happy with our service and the job. He always wore booties every time he came into the house and took them off when he left to keep our floors cleaned. He vacuumed and cleaned up after any mess that was made. He ran into some difficulties with with the ice maker (some 'join it thingy that I'm not sure of but he knows) and he promptly obtained the piece and installed the ice maker. We are thrilled with Mat and our service. We are happy to call A & J our plumbing service.

I scheduled an appointment and was given a window of 5 hours. 30 minutes after the end of the…read morewindow I got a call that no one would be coming and to call to reschedule. I called to reschedule and was given another window of time. If you have time to waste sitting at home all day this might be a company for you. You would think they would prioritize helping those you left waiting the day before. No respect for time