Excellent service. Friendly and professional. Does an excellent job. Great communication.read more

From the owner: We specialize in making our customers happy by having their pool ready to enjoy. We offer filter…read morecleanings, sand changes, salt cell service and cleaning, pool openings and closings, vinyl repair, and plumbing repair. We can take care of all your chemical needs. 5 star service is always our mission. Everyone feels like a VIP when working with Hollywood's Xstream Clean. Call today for a free estimate!

Poor customer service, which based on prior reviews, seems consistent. They don't call back, they…read moredon't show up to appointments, no explanations, no apologies. It just seems like an interesting way to run a consumer oriented business. To be clear, I can't speak to the quality of their work, but I would hesitate to enter into a business agreement with them given I can't trust them at their word.

Multiple reasons for the low rating...We had not used them before. We contacted them spoke to…read moresomeone who had to take a message from us. We told them that we thought our sand needed changed and that we had a couple of other issues we would like to discuss and hopefully they could help with at the same time. They never returned our call but yet showed up and changed our sand. They left a mess actually multiple messes on our yard.., all of the sand out of our sand filter was left in 2 large piles in our yard in between our pool and our house. Along with that there was sand EVERYWHERE in our pool house and on the concrete around our pool. Not sure why. We have changed our sand before and no reason for that big of a mess. Including leaving messes, they also left our water faucet running just out on ground. We received a bill for work. We promptly paid it and included our complaint with it. Thinking they should be and would want to be aware of issues. They never contacted us back. I called to confirm they received the payment along with the complaint and their response was simply yes. Just a simple, I'm sorry that happened and it's been addressed would have been the more appropriate response to an issue such as that but nothing at all. Poor communication, poor performance, lack of care or concern for customers...

Been contacting this place since February. They simply won't return calls. Their message box is…read morenow full. We've had another pool place here in town that went under and took everyone's money with them. Hmmmmm.....I sure wouldn't have anything to do with these people.

I contacted Jeff & Karen about installing an above ground pool after another contractor kept…read moreputting me off. I was very pleased with their work on setting up a 30 ft round pool. They are very friendly and efficient and did a great job working to keep the cost within my budget. I would use again if needed.

From the owner: J&K Pools provides vinyl pool build, liner replacement, pool remodeling, and spa repairs to the…read morecentral Arkansas area.

Nichole is an absolute pleasure to do business with. Easy to get in touch, very Reliable. It's nice…read moreto see honest people are still out there!

Arkansas location https://naturalstatepoolandspa.com…read more I had some issues with our spa and contacted natural state pool and spa in February of 2023. Dakota came out and took care of the biggest issue and let me know what could be done about other things. He was beyond helpful and we talked about him returning to fix the rest. He also measured for a new thermal cover. However, the main office never followed through with a return visit or to finalize my order for a new cover. I didn't even get a response to the email followup request that I sent the day I received the invoice for the original visit.