I'm really disappointed with my experience. I booked this appointment specifically for my…read moreengagement photos and wanted a curled high ponytail. I showed a reference photo and confirmed ahead of time that I was booking the correct service. The ponytail was frizzy and not styled how I asked. The stylist mainly sprayed a lot of hairspray, brushed it back, and said I was done. When I asked for curls in the pony, I was told it was extra, which was frustrating since I had called beforehand to confirm the service. A few curls were added, but only part of the pony was curled and it wasn't set or sprayed. Overall, it did not look polished or photo-ready, and I left feeling really disappointed, especially since this was for such an important moment. I wish expectations and services had been communicated more clearly.

I love my 7am Monday appointments with Adiana! She gives a great blowout and is always so kind!! I…read morealso love that the blowout includes a refresh the next day for a small price. I've had my blowout membership for over a year and absolutely love it! I always get my hair and makeup done for special events. Why not clear out your emails Monday morning while someone else curls your hair after a nice head scrub?

Great blowout by Angel!! He straightened my hair and it looked fabulous. My hair is wavy and frizzy…read moreand a lot of it. Scheduling was easy. Highly recommend!

I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

I had my hair and makeup done by Amber at Blo this May and I could not be happier! I came in a few…read moreweeks early for a trial, Amber looked at the pictures I brought and did a great job creating what I wanted. She made a few changes based on my feedback and it came out so pretty! Then she did my makeup and for such a young woman, she is incredibly talented. My sister came with me and had her makeup done by Vanessa, she also did a fantastic job. The scheduling was easy, cost was extremely reasonable and the work was top notch. I will definitely be recommending this shop and Amber 100%.

Set in a busy shopping area, we were dropped off as I did not want to have to try to find parking…read more Made an appointment for two people as we needed our hair done for a wedding. I made the appointment a month ahead of time over the phone and we checked in with ease. The staff quickly greeted us and we waited for our turn. The shampoo and conditioning felt so nice as they massage your scalp. You then choose which style you would like based on your length of hair from a picture menu. There were so many beautiful choices, but finally settled and chose one. From beginning to end we were pampered and loved our hair style experience, wonderful!

I visited the Drybar at The Phoenician while staying at the resort over Memorial Day weekend and…read morebooked a blowout before my birthday dinner. The location is incredibly convenient since it's right on the resort grounds, making it easy if you're staying at the hotel. They were very busy, which isn't surprising for a holiday weekend, but my stylist still did a nice job with my fine hair. My blowout lasted well throughout the evening, and I was happy with the final result. The only thing that surprised me was that I had mentioned I was getting my hair done for my birthday dinner, but there wasn't any acknowledgment of the occasion. It certainly wasn't expected, but it would have been a thoughtful touch, especially at a luxury resort salon. Overall, it's a good option if you're staying at The Phoenician and want the convenience of an on-property salon. The service and styling were solid, but it didn't leave enough of an impression for me to book a second appointment during the rest of my stay.

Unfortunately my last visit was not a good one, the service was missive at best and the put me to…read moresit at the very front without a mirror in front of me and no where to hang my purse! I specifically requested and paid for extra services who in my opinion were not worth the $15 up charge after everything was said and done! I will not be returning even though I had used their services many times before and felt it was a great business model for an individual looking for a quick wash and blow dry! It's always comes down to one thing that either breaks or makes a business " Customer Service" when that's gone so do the clients!

What an incredible experience! I am so happy to have a Blo Dry Bar on this side of town! The place…read moreis so pretty and welcoming. Maryam was super talented, and had me feeling like a movie star by the time I left! I will definitely be going back!

Today I did a walk in at the new Blo dry bar and was lucky enough to get Ayesha as my stylist…read more First off she is sweetest girl and so easy to talk to. But let me say how beautiful my blow out is! Also I loved that she spoke so highly of the other stylist at the establishment and encouraged me to try them out as well. I will be back very soon and most likely do the membership.

Eric P is the best . He is skilled with the sheers and a great colorist…read more He books quickly so plan ahead

Eric has hands of magic! Each time I went for a haircut I left feeling major diva. Not only is his…read morework amazing his personality and salon are so welcoming and not at all did I feel out of place.

Our group goes to Primp and Blow once a year to get our hair and makeup done before an event, and…read morethey've always been great to work with. Booking appointments and making any changes that come up has consistently been easy. This year was no exception. We had a few last-minute tweaks, like switching a partial updo to a full updo and changing a shampoo and blowout to a dry style, and they were very accommodating. Group bookings can be tricky, so we really appreciate that flexibility. In the past, they paired you with one stylist for hair and a separate makeup artist, but this time it seemed like the same person handled both services. It was our first experience with this setup. While everyone was happy with how their hair and makeup turned out, there were some conversations about preferring specialists for each service, as many stylists tend to have a stronger focus on either hair or makeup. That said, everything still turned out beautifully, and the receptionists were friendly and welcoming as always. Overall, another positive experience for our group!

This place can be a hit or miss. Last year, my stylist added extra services without mentioning the…read moreextra cost (ouch ), and I didn't realize until checkout. Lesson learned! Tried again this year and was lucky -- my (forgot-his-name) male stylist was amazing! He listened, nailed the look, and my curls actually lasted all night -- no small feat for my naturally straight hair! Tips: - Watch for their Summer & Black Friday promos -- the credits don't expire - Call ahead -- fall gets busy! And yep, hot tools cost extra. Overall: convenient spot (for me), great when you get the right stylist -- definitely worth another go!