I called both Kristy and Kimberly twice to make an appointment. neither one called me back. A…read morestrange way to do business in a small town.

Wonderful salon, great pricing, and excellent service! Comfortable vibe for a salon. Debbi did a…read moregreat job listening to my ideas and making them come to life. Great experience overall!

Stopped in for a quick hair cut while passing through town. Ashley was so great! Went out of her…read moreway to explain options and got me in and out feeling great!

Went here for a consultation with manager, Taylor, and she told me my hair looked like a mop after…read moreI explained to her I hadn't washed my hair as a warning, which is so rude and unprofessional , and with color I didn't even want she would have to cut off 3 inches from my hair. She was going to charge me 450 for balayage so I called and canceled before my hair was ruined and I was overcharged. That's all. I have been charged 450 at Toni & guy for same service but that's a totally different level of expertise where I would pay that price.

Tanis Knight did a great job on my hair. It was dull and very raggy looking. We talked about my…read moreoptions and she kept me informed while she was doing my cut. The salon is busy and everyone had big smiles. Thank you.

Talk about a horrible cust service. I went in to get a gift card and when I checked out I said…read more"Merry Christmas ", he wouldn't say Merry Christmas so we had a few words in which he raised his voice and everyone could hear. He was rude. if you have a Christian bone in your body do not shop there. I asked for a refund, he stomped off and got a manager, she said they couldn't refund on a gift card. She gave me some cold empty apolog, much more to it but I guarantee I'll never step foot in that store again.

This was our first visit to Jenessa's Family Hair Care. My wife is a retired licensed beautician so…read moreshe is very picky on how her hair is colored and cut. From the moment we met Jenessa we both knew we where in good hands. She did a fantastic job cutting my hair and did a outstanding job on my wife's hair as well. Jenessa took the time to really listen to what we wanted and even made a couple recommendations to me as well. We both where impressed by the final outcome and on her professionalism and techniques. She is a great hair stylist and is also very personable. A sincere thank you to Jenessa. Have a Blessed day !!!

Being new to the Prescott Valley area, of course, YELP has been a big help in finding services I…read moreneed. Jenessa got right back with me when I left a message. I was sitting in her chair the next week. Her attitude is infectious. Beautiful in and out. Her hair studio is inviting and calming. She doesn't wash your hair that I know of, so if you need that, I would suggest going in after you wash with wet hair. But check with her first. She may want to cut your hair dry like she did mine. Many stylists are going that route. Can't wait to see her again.

It's been 8 months since the first time I came to this shop. I am still going to Sam to get my hair…read morecut and colored. She is GREAT both at her job and as a person. I really look forward to the days when it's time to get my hair done.

Samantha is the best hair stylist around. Good with color and cuts. Good with men (trims beards,…read moretoo) or women. Reasonable rates, too.

I had been going here for many years, but I had to change hairdressers. The new lady not only did…read morenot listen to what I said, she did exactly the opposite of what I requested. The cut may have been technically OK, but it was so extremely ugly on me I could not wait for it to grow out so I could get it fixed. The first comment I made to my husband upon arriving home was I promised to buy as wig, ASAP, no kidding. I was embarrassed about my hair for three months until I finally got a good cut somewhere else.

I made a first time appointment for a haircut with JESSICA. I got there early and waited 20…read moreminutes in my car directly in front of the door to the Salon. I went in at 12:45. Apparently, they had me scheduled for 1:00. JESSICA said the salon never calls clients when they are 5-10 minutes late - they just cancel them. She had no client in her chair and didn't tell me why she couldn't take me for a simple trim on a simple, non layered bob cut albeit a little late. I rescheduled, but felt there was little care for clients. After a moment, I decided to cancel that appointment and said that I was outside for 20 minutes and if someone had called or texted, I could have walked right in. She, in her distant, saccharine soaked voice said, I'm busy - good luck finding another salon. I did find another salon - one who assured me that if a client is running late they call or text to see if they are on the way, ESPECIALLY first time appointments, like mine, in case they are having trouble finding the salon. It took my new stylist 20-25 minutes for a wash and a beautiful bouncy trim. I left it air dry into beach waves today. I have an appointment next week for a color session to help me grow into my grey in a blended way and will get the works. Having a home in San Diego and one here, I was disappointed when my regular stylist moved away from the area. I am glad I found a great stylist and will be very motivated to keep her happy as well, via my tipping. As the parent of a daughter in the industry, in San Diego, I have learned from her that a 20% tip for a stylist compared to 20% for a meal at a restaurant is not equal. A stylist spends a LOT of time on you herself. I agree and tip based on time which is higher than the expected standard. I wish JESSICA luck, knowing it will take her 3 clients at least to equal one of my tips.

It's difficult to find a salon that is understanding of mothers who can't find a sitter. Jesse and…read moreJordan were absolutely sweet in letting me bring my little one. Not only that, they entertained him too. That meant a lot to me. But hopefully next time ill find a sitter lol aside from that, both of them were professional, welcoming, and kind. to conclude, left, loving my hair! Jordyn did a great job. I came in with an uneven mess, bleached tips everywhere on my head (different lengths of my hair). She was able to take on the project and did a great job! on top of that she was able to keep my hair as long as possible when I was expecting id had to get a dreadful amount of hair cut off. I look forward to my next appointment!

Great Cosmetologist, helpful business owner, great products, reasonable…read moreproduct charges, polite & respectable operators, uplifting experience!