I called them on a Friday. They came out the following Monday morning. They were on time and…read morecharged me the price I was quoted over the phone. Fast, friendly service!

they are absolutely the best and not only timely, but honest and honorable There is no better!!!read more

I called them out about two years ago as I had a clogged drain going into the septic. For some…read morereason, there's a sewer pipe and a separate drain for the sinks. I noticed water bubbling up near the house, dug it out and discovered that had been made as an access point in the cast iron pipe and the previous owner had simply wrapped it in plastic to keep the dirt out. That worked fine until the line clogged and had no where to go but out the plastic covering that hole. Since the property slopes, it had about a 12-foot drop to get a little pressure going. Called them out and they came out that afternoon. They backed their truck up to the side yard and went at it. They snaked it and charged by the rod used. Very reasonable. I was afraid it was going to be an arm and a leg. Nice guy. I told him I put yeast down the toilet and asked his opinion. Yeah, that's a good idea.

We had water leaking through our downstairs ceiling. I called Watson and they came pretty quickly…read more The problem was soon identified as a leak in the dishwasher which they could not fix. Stupid me, I then asked if they could replace the faucet set in my downstairs bathroom. Shouldn't be much of a problem I thought. Five and a half hours later he finally left. Everything went wrong. We were billed for 6.5 hours at 160.00 per hour. I had left after 4 hours and was told that there just need to be one more small thing fixed - which took 2 more hours. What happened: 1. He did not have the proper tool to remove the original faucet so he took between 45 minutes and an hour to do what should have taken about 1 minute. 2. He did not have the proper tool to clamp some part so he called an associate to bring it. How much time - I don't know but probably about an hour. 3. I told my wife to pay when the work was finished. The plumber took about 30 minutes to fill out and invoice and we were charged for that time. 4. I contacted Mr. Watson to find out if he could make an adjustment to the bill. He said he would work something out but never got back with me. Subsequent call never found him in. 5. I went to the business and talked with Mrs. Watson had the paperwork on his desk. I called her again later and got the same story. 6. They have never contacted me about my complaint.

We contacted several reputable companies to evaluate our septic system issue. One company provided…read morea quote and asked us to consider our options, while A1 Pumping Services immediately asked when we wanted to get started. Like most homeowners, you don't need septic service until it becomes an emergency, and Jeff--the owner--was ready to take action right away. After completing his diagnostic testing, Jeff determined the pump was inoperable and needed replacement. Within an hour, he returned with the necessary equipment, replaced the pump, and clearly explained the next steps required to restore the system to proper operation. The following day, Jeff brought additional staff to dig down to the tanks and recommended installing risers to prevent unnecessary damage to the yard during future maintenance. Jeff's expertise and his thoughtful recommendations to make the system more maintenance-friendly are what truly set him apart. His professionalism, responsiveness, and quality workmanship earned our trust. We will absolutely add A1 Pumping Services to our list of known, reputable service providers and highly recommend them to anyone needing septic system work or a reliable reference. As their slogan says, they are "Number 1 in the Number 2 business!" We are extremely satisfied with the work performed and the guidance provided. Thank you, Jeff, and thank you to your entire team.

a1 pumping & repair is not a reputable company. zero stars!!! do not waste your money! poor…read morecustomer service! they will take your money and not honor warranty repairs! spent $2700 on pumping tanks, electrical repair and upgraded pump. six (6) months later pump not working and hearing buzzing/electrical surges for pump area. called a-1, left voice message and text. still no show no call!!

Fluctuating pricing. Poor management. Price went from 450 in Gray, GA to 775 in McDonough GA…read more Homeowners beware

Highly recommended!!!!…read more Wayne was very helpful before I made my decision to offer them the contract. I was even able to converse with him and his staff over the weekend and made my decision the Sunday night and they were at my house working Tuesday morning. Fantastic work and they took care of my house and surrounding assets like fence, shed and utility trailer. They were quick, but thorough and got excellent feedback from the environmental rep who signed off on the septic system. They took the time to smooth out my yard the best they could as well. I would certainly use them again and recommend them to anyone needing their services. Thanks for all you did. Michael

In January 2019, I will say the owner corrected the issue from my previous post and apologized for…read morethe delays in service. We've had no issues with the new septic system since. His company has a good reputation in the area and he is knowledgeable.

In November,2020 this company came to my property to empty what was told 1000 gal septic tank. I…read morerecently; purchase this property and was told I had septic tank, on the day of closing seller stated he never emptied the septic tank since he been there. Right away I decided to have it emptied. I called these people out and stupid me didn't read the review. The owner Taylor a theft didn't empty my septic tank because I was connected to city sewer and the health department report said I was on septic. This theft dug up my property a few feet and decided he would charge me $250 for nothing. I now in return has to replace new grass and pay this low life for a worthless low down service. I was told he shouldn't have charge me more than a service call which was $75. But I know its done already and he can trust and believe he can never get me recommend. I will find away to upload the photo of the receipt so you could read it yourself that he did nothing absolutely .. I can honestly encourage people please read review and listen. It's actual what suppose to be customer experienced.. Else don't write a review after the fact.. if they had a zero that what. I would give them