radiology- don't bother. I never seen such a bunch of lazy good for nothings in my life…read morewe came from 1 hr away for an MRI and they didn't have the lab work fir it nor did they want to call the doctors office and was told by the nurse "I'm only 1 nurse here and I don't call doctors offices call yourself. Wound up leaving after over 2 hours of nothing including no MRI. Stay away from you'd do better at a Vetinary office

I have been going there since they first opened. I was always impressed with the level of care and…read moreprofessionalism. No longer! I have become horrified about specimens sent to the wrong lab and the resulting astronomical bill sent to me by that lab. I was recently refused any assistance and hung up on by a nurse. This after praising all of my doctors and nurses over the years. If your staff can't handle me, they can't handle anyone! I am too scared to ever call you or enter your facility ever again! ​

I came to the urgent care here. I used the website to check in and app to enter all my info. Wait…read moretime was 30 minutes or less. They lied . I spent the morning there. I got seen and experience was good. Dr was very caring and helpful

The best quality and advanced treatment in the hudson valley. It's an exceptional practice with…read morecaring staff who go above and beyond and do everything possible to take care of each patient

Sadly these doctors nowadays do not care about their patients. It's all about money. They walk in…read morethe room with their laptops rushing and reading up on your symptoms just like you did on the Internet before you got there. Then they have the nerve to get upset and tell you don't believe everything on the Internet. Meanwhile, they saying the very same thing the Internet just said. Only difference is the Internet ain't give a huge bill just for information. I'm not even sure if there are any good doctors here but with my experience they look overwhelmed with patients which doesn't allow them to properly care for each patients. My son was sick and the doctor sent him home twice. When we came back a third time she didn't even know who we were meanwhile we just seen her 3 times in one week. Now what does that tell you? We are just a number, a Bill and she is not taking the time to get to know her patients. She had to be asked to do test which came back positive for pneumonia. Meanwhile, she didn't even call us with the results. We had to call the doctor on call. How could she call us when she don't even remember who we were? It's sad because most of the doctors today are not doctors because they love helping people, they are doctors because they think that's where you can make the most money, and because their parents probably told them that's what they need to be to be successful in life. Their work is not coming from the heart so they do nothing from the heart that's why their behavior and actions reflects that. What is also alarming is that there are so many Crystal run healthcare buildings popping up everywhere. It's like they are playing Monopoly buying up the whole board. Anybody that knows about business knows they have to do their due diligence first, they have to check their demographics, and do their research before they open a business to make sure it will be profitable. The numbers must show that the business is in a good location and will be profitable. So Why so many Crystal Run buildings? They know we are heading into a future of a lot of sick people. From the GMO cancerous food, The polluted water to even the polluted air we breathe. What do they know that we don't know? Anyway the main point here is this is becoming more about business and money and less and less about patient's health. Finding a doctor who truly care in today's time is hard to fine. Doesn't mean they're not out there but I don't think that they are at Crystal run healthcare. Their model seems to be let me hurry up look on my laptop at your symptoms write you a prescription hurry up and get you out of here so I can move onto the next patient, bill you and forget you ever existed. And by the way make sure your credit card is on file or else we won't even see you. Sorry those are the new policies. They want access to your money immediately. Money first your health last.

Do not believe the reviews, theres a hackensack office, their staff/managers are unethical and…read moreunsanitary. Floors are dirty, phones calls do not get answered. There's no satisfaction in any services provided, run while you can.

Dr. Jacobowitz's demeanor is very comforting and patient. His competence is shown by the fact that…read morehis treatment has been truly life-changing (positively) for me. I highly recommend Dr. Jacobowitz for sleep-related issues.

I travel more than an hour to see Dr. J. You cannot find a better or more competent and caring ENT…read moredoctor. I've seen many, but none compare. He took his time to fully evaluate my problems and was patient in trying several methods to analyze what worked best for me. I did have surgery with him and, again, he and his staff are the best of the best. Highly recommend him!

Constantly canceling appointments. Made months ahead of time. The canceling the rescheduled…read moreappointments. Lack of professionalism in regards to patients with health conditions that need to be monitored is totally ridiculous

Dr. Karpoff is a terrible provider. He has poor bed side manner and is snide. Dr. Karpoff is very…read morematter of fact and cannot be wrong, incorrect or make mistakes. He also documents that things happen in visits that do not. He is an ethics violation waiting to happen. Speaking of, the nurse and Scott both left the scheduling system open with patient information and the ability to click on patients for more detailed charts.

My wife scheduled an appointment with Dr. Massengill based on the understanding that the office…read moreaccepted no-fault insurance. When our daughter arrived for her appointment today, she was told that they do not accept no-fault insurance, and the office apologized for giving us the wrong information. We then asked if she could simply be seen under our private health insurance, and we were willing to pay out of pocket if necessary. Unfortunately, Dr. Massengill refused to treat her and apparently did not want anything to do with the appointment because it had originally been scheduled as a no-fault visit. What was most disappointing was the complete lack of willingness to find a solution. We were prepared to use our private insurance or pay ourselves, yet our daughter was still turned away when she was in desperate need of treatment. I understand that medical practices have financial and insurance policies, but patients should not be treated as if they are just a billing issue. In our experience, the focus seemed to be on how the office would get paid rather than on helping the patient. There are plenty of doctors who understand that patient care should come first and the financial details can be worked out afterward. Unfortunately, based on our experience today, Dr. Massengill was not one of them. Extremely disappointing.

I don't know if I recently got tinnitus, to see the ENT, for hearing test, normal, so it'll no…read morelonger be problem? but the tinnitus still bothering me everyday! and ENT doctor just say nothing, weird!