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    Steve's Towing

    1.6 (263 reviews)

    Services - Steve's Towing

    Vehicle towing

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    Dee H.

    This place should be investigated for their predatory practices. They illegally towed my vehicle claimed to have proof from property owner that the vehicle was lawfully towed but denied my verbal and written request for the proof. The guy at the window was acting like a giant baby and that's putting it nicely. He shut the blinds on me as I was speaking and then threatened to tow me from their parking lot just so I would have to pay double the fees. If that doesn't scream professionalism and excellent customer service I don't know what does.

    Absolutely awful experience. Predatory pricing and extremely unprofessional behavior. This towing company charged me $375 for a tow that took no more than 20-25 minutes total -- my house is just 4 minutes away from their lot. When I asked for a breakdown of the charges (which any reasonable person would do), I was met with rude, hostile behaviour. Charging for a full hour when only a fraction of that time was used is misleading and potentially in violation of California's consumer protection standards. According to the California Vehicle Code §22651.07 and related regulations, towing companies are expected to pro-rate hourly charges based on actual time spent, unless clearly stated otherwise in a manner compliant with the law. Instead of calmly explaining the bill, the staff became defensive and outright threatening -- saying things like "We don't have to release your car," and "The longer you wait, the more it'll cost you." It felt like they were using fear and pressure to force me to pay without question. That's not customer service -----that's intimidation. They also tacked on a $75 storage fee despite the car being there for barely over an hour. It's clear they're not billing based on time or fairness -- they're charging flat-hour rates and hoping people won't fight back. I'm filing formal complaints with the California BAR, CPUC, and BBB. I would recommend others that as well otherwise these fraudulent companies will continue to charge insane amounts of money.

    Broken parts

    They towed my vehicle and ended up braking the sway bar for the back tires , yes they fixed it but my car isn't the same

    SuperGZeyad E.

    This is a really very bad and unfair towing company. They towed my car from my complex on a sunday morning for no damn reason and it is a lowered car and modified nicely looking and there was no warning or nothing and they tow it and they charge me extra day storage when I was there after 24 exactly and they have damaged my car bumper, like the inside of it all broken, the outside cracked the OEM and aftermarket parts and dented my front lip, they are really very bad and said we aren't responsible and I called them and they Hangup on me, I had to pay 520$ or so to get it out. They are the worst towing company and very rude staff members work there who hate their jobs and their lives I bet on it, hopefully karma gets that tow truck driver one day to his own car and see how it feels. I'm reporting this already to BBB, BAR and much more to see what can be done with those scammers / ripoffs. please report this and share it with others! spread the word and thank you :( :(

    This is the street I followed the driver to.  Awd vehicle and he's just putting dolly's on rear
    Ronnie O.

    So today 1-31-2025 about 230 pm I seen this guy towing a car, looked like either a Mazda or a toyota rav4 the car was white in color and to remind you the car had awd. Awd vehicle gotta either be on a flat bed are run dolly's on the rear wheels. I followed the driver up the street till he decided to put the dolly's on the rear. I took a picture but it came out bad. You can his truck on a side street putting dolly's on rear. The driver was mexican and had a shaved head. The vehicle wasn't mine, I'm just a good samaritan that happen to see this take place. I feel bad for the driver who owns this car Because Steve's towing is gonna deny any wrong doing. The tow truck driver came from the direction of the Arte Apartment's. I'm notsure if that's where he got it from but he came from that direction.

    a blown piston.

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    2 months ago

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    20 days ago

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    2 months ago

    You guys gotta train your guys faster. At 2am setting off a single car alarm for 15+ minutes.

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    5 months ago

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    6 months ago

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    7 months ago

    They were very helpful when my car was towed to their yard. The employees were very informative, kind and patient with me.

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    4 months ago

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    9 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    9 months ago

    Stole a ton of things out of my car when they towed it from things like an Apple Watch to a Lego set, who knows what else

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    Page 1 of 7

    Ask the Community - Steve's Towing

    Review Highlights - Steve's Towing

    We called AAA to have our car towed to our mechanic and they sent Gabriel from Steve's towing who was wonderful.

    Mentioned in 4 reviews

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    Upland Auto Body & Collision - Your vehicle is ready, looking the same or in many cases better than it did before your accident!

    Upland Auto Body & Collision

    (439 reviews)

    This review is long overdue. I finally have a little time and I want to say Thank You to Maribel…read moreand the entire team at upland auto body. My experience was top notch from the very first phone call to this day. I was looking for a place that does quality work yet work with me to stay under a certain price because I didn't want my vehicle to be deemed a total loss. Maribel worked with me and let me tell you, I have no regrets. Customer service is exceptional. This girl will go above and beyond to make sure everything is perfect. The body work on my car is flawless and the paint is quality with a beautiful shine. I appreciate you Maribel. I will refer everyone I know to you and will be a loyal customer forever. For those of you looking for a good collision repair. No need to look any further. This is it.

    My GTI was hit while parked, so I brought it in to Upland Auto Body & Collision. From the start,…read moretheir assessment was thorough and clearly reflected years of hands-on experience. They walked me through exactly what needed to be done and why. The work was completed quickly and they kept me in the loop the whole time. I had also asked them to fix my inner liner while they were at it, which they handled without hesitation. The real surprise? When I picked up my car, they had repaired my sunroof sunglasses holder, something I never even mentioned. That kind of attention to detail is rare. They also have a close relationship with Enterprise, which made the rental car process incredibly smooth while dealing with my insurance company. That kind of connection really takes the stress out of an already frustrating situation. I can't recommend this shop enough. In fact, I'm already planning to bring my Ford Escape in for some body work soon. If you're looking for a collision shop that's experienced, communicative, and genuinely cares about doing great work, this is the place.

    Armada Towing

    Armada Towing

    (82 reviews)

    My battery died and when I called AAA they sent me a technician from this business. They called em…read moreand gave me a estimate time of arrival and was late by 10 minutes which is fine. Then the guy came and I stated the issue and how the car behaved and yes indeed after test from technician...bad battery. The battery is from AAA and he told me the person who purchased it must go through the warranty exchange. I ask if he could find out who purchased it and he said he wouldn't know.. i then asked if i could have time for a phone call to call AAA and gain the information for the family member to arrive. During the automated information gathering process when calling AAA he said he's leaving and I could call for him to return. Once I get into a service representative and they said they would not have that on file he also stated "any member associated with their AAA membership under the same account would be able to undergo the warranty exchange process for car batteries" All this person did was arrive late, took 2 minutes to do two test, jump started car and left. I can't even turn off my vehicle because it won't turn over again. I do not recommend coming here and if you have the option to select a towing service. Go elsewhere. Now I have to wait for another technician who knows policies and will arrive on time. Update: same day I was sent another technician from the same company. I was able to move my car from the sun to a underpass to stay out of the sun as when the first technician arrived it was 70 degrees fahrenheit and now over an hour later it is 94 degrees. This technicians name was Anthony and when he arrived I explained my cars current condition and the behavior of how it is not turning over and what the last technician did and previous condition of the battery. I also informed him of what AAA had told me previously about anyone on membership account plan can do the battery warranty exchange. He does the test and because I was trying to beat the heat the test he took said the battery was Good. I turn off my car and start it up twice. First turn over took longer than usual and the second turn over was like barely enough to turn on. and next test showed up as a bad battery... He makes some phone calls and after some talking with a coworker and boss he gets the green light to replace the dying battery. Anthony takes out the old battery and pops in the new battery. I sign the paperwork for its replacement and i am finally able to go about my day. from the first phone call for help to me finally departing with a warranty exchange battery took 2 hours and 40 minutes. Anthony's to arrive after my phone call to installing the battery took an hour and 28 minutes but he was very professional and made sure I was fully taken care of so I would not have to worry about my vehicle shutting off en route home. I got one bad experience and AAA sent me another technician from the same company. if it wasnt for Anthony being professional and going the extra mile I would not have been forgiving from the previous customer experience. I do recommend this location. if you can or you are lucky I recommend Anthony as your technician.

    Horrible customer service! Whoever is working in the release window, their customer service was…read moreunbelievably rude and dismissive. It honestly felt like I was inconveniencing them by asking necessary questions-- that's literally their job to answer questions regarding arranging tow back home. When I tried to ask a simple question, the person at the window cut me off mid-sentence and responded with a sarcastic tone. If I could give zero stars, I absolutely would.

    Steve's Towing - towing - Updated May 2026

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