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    Steve's Towing

    1.6 (267 reviews)

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    Reviews With Photos - Steve's Towing

    Dee H.

    This place should be investigated for their predatory practices. They illegally towed my vehicle claimed to have proof from property owner that the vehicle was lawfully towed but denied my verbal and written request for the proof. The guy at the window was acting like a giant baby and that's putting it nicely. He shut the blinds on me as I was speaking and then threatened to tow me from their parking lot just so I would have to pay double the fees. If that doesn't scream professionalism and excellent customer service I don't know what does.

    Absolutely awful experience. Predatory pricing and extremely unprofessional behavior. This towing company charged me $375 for a tow that took no more than 20-25 minutes total -- my house is just 4 minutes away from their lot. When I asked for a breakdown of the charges (which any reasonable person would do), I was met with rude, hostile behaviour. Charging for a full hour when only a fraction of that time was used is misleading and potentially in violation of California's consumer protection standards. According to the California Vehicle Code §22651.07 and related regulations, towing companies are expected to pro-rate hourly charges based on actual time spent, unless clearly stated otherwise in a manner compliant with the law. Instead of calmly explaining the bill, the staff became defensive and outright threatening -- saying things like "We don't have to release your car," and "The longer you wait, the more it'll cost you." It felt like they were using fear and pressure to force me to pay without question. That's not customer service -----that's intimidation. They also tacked on a $75 storage fee despite the car being there for barely over an hour. It's clear they're not billing based on time or fairness -- they're charging flat-hour rates and hoping people won't fight back. I'm filing formal complaints with the California BAR, CPUC, and BBB. I would recommend others that as well otherwise these fraudulent companies will continue to charge insane amounts of money.

    Broken parts

    They towed my vehicle and ended up braking the sway bar for the back tires , yes they fixed it but my car isn't the same

    SuperGZeyad E.

    This is a really very bad and unfair towing company. They towed my car from my complex on a sunday morning for no damn reason and it is a lowered car and modified nicely looking and there was no warning or nothing and they tow it and they charge me extra day storage when I was there after 24 exactly and they have damaged my car bumper, like the inside of it all broken, the outside cracked the OEM and aftermarket parts and dented my front lip, they are really very bad and said we aren't responsible and I called them and they Hangup on me, I had to pay 520$ or so to get it out. They are the worst towing company and very rude staff members work there who hate their jobs and their lives I bet on it, hopefully karma gets that tow truck driver one day to his own car and see how it feels. I'm reporting this already to BBB, BAR and much more to see what can be done with those scammers / ripoffs. please report this and share it with others! spread the word and thank you :( :(

    This is the street I followed the driver to.  Awd vehicle and he's just putting dolly's on rear

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    5 months ago

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    18 days ago

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    20 days ago

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    2 months ago

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    2 months ago

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    3 months ago

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    4 months ago

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    1 year ago

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    1 year ago

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    8 months ago

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    1 year ago

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    9 months ago

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    10 months ago

    They were very helpful when my car was towed to their yard. The employees were very informative, kind and patient with me.

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    5 months ago

    You guys gotta train your guys faster. At 2am setting off a single car alarm for 15+ minutes.

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    1 year ago

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    7 months ago

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    1 year ago

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    2 years ago

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    8 months ago

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    2 years ago

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    11 months ago

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    1 year ago

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    1 year ago

    Stole a ton of things out of my car when they towed it from things like an Apple Watch to a Lego set, who knows what else

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Page 1 of 7

    Ask the Community - Steve's Towing

    Review Highlights - Steve's Towing

    We called AAA to have our car towed to our mechanic and they sent Gabriel from Steve's towing who was wonderful.

    Mentioned in 4 reviews

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    Steve's Towing - towing - Updated August 2026

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