I purchased my 2022 Volkswagen Atlas from Ron Marhofer after the finance paperwork was corrected…read more My salesperson, Dawn, was great--professional, patient, and easy to work with. I really appreciate her help and I like the vehicle. My concern was with the finance process. I was told my lender wanted me to have the full service package for my Atlas. The initial contract included thousands of dollars in optional products that significantly increased the amount financed. After I questioned the charges and declined the optional products, the contract was rewritten at a much lower price, and I completed the purchase. My advice to future buyers: Ask to see the entire contract before signing. Don't rely on signing documents on a tablet without reviewing every page. Ask which items are optional, read everything carefully, and don't be afraid to say no.

Purchased a Jeep Gladiator in December. Also purchased the platinum warranty for $3000.00. 6 months…read morelater first thing that breaks down $500.00. You guessed it not covered! So think twice about buying their garbage warranty.

Excellent service & pricing. You will not be disappointed! They took me in right away. Quickly gave…read moreme the diagnosis and a return date. There diagnosis was absolutely correct.

It's hard to find an auto repair shop that you can trust. From the first time I took my car in to…read morethem upon a friend's recommendation, I felt well taken care of. They explained the issue, explained the repair process, called me with a quote once they were sure what the problem was and even gave me the broken parts (which I think is pretty cool). They are quick, friendly, knowledgeable and VERY accommodating. One day before I was supposed to leave for a cross country trip (I'm moving to CA) my check engine light came on. Needless to say I was a bundle of nerves (the movers were already at the house). They inspected the car, found the issue, gave my car priority and managed to fix it within hours of me dropping it off. It was amazing!!! I recommend them to everyone for any and all car repair and maintenance needs.

Kohler's had great customer service, they are FAST and QUICK! I would definitely recommend!!read more

Typical oil change, went in, no wait! Open door was very inviting. Very friendly man who I felt…read moreimmediately safe with my car keys. He told me an hour, but it was actually a half hour. Perfect, less time waiting. Why my family has used this for years. Just a small example

Mike's service center is a full service station that doesnt charge extra to pump your gas; this is…read moreluxury in frigid temperatures, rain storms or on days when black ice threatens. His staff is friendly and helpful. Mike and his employees are acquainted with all car makes and models. He is honest and works hard to get you back on the road as quickly as possible. His staff is friendly and helpful.

I came in to get a tire fixed. While I was waiting Rhonda was trying to evangelize me and was…read moreacting really weird, kind of condescending. I was there for too long, I get having to wait my turn but sitting with her made it unbearable and uncomfortable. Im glad you love Jesus but the hubris was wild. Glad I found other shops to take care of me.

DO NOT TAKE A GERMAN CAR HERE - OR ANY CAR FOR THAT MATTER. PLEASE READ…read more So my check engine light popped on my 2014 Audi a5, a friend of mine recommended this place. I bring it in and they have it for SEVEN WEEKS, but that is just the beginning. Lord knows what they really did to it but I end up taking it back with the check engine light still on, and Mike (owner) has the audacity to try to charge me full price, which was about 3500 bucks if I recall correctly. He is the owner of the shop, told me he had the best guy on it, but was talking about my car like it was alien technology. IT WAS A TEN YEAR OLD MASS PRODUCED VEHICLE, not some formula 1 car. Anyway I ended up paying 1500 for the "parts" or whatever, Mike convinced me it was fine to drive on, but boom 5k miles later I get complete engine failure. For the love of God do not make the same mistake I did of thinking these guys know wtf they are doing.

When I moved to NE Ohio 25 year's ago, there were two things I did immediately to give me peace of…read moremind; find a good doctor and good car mechanic. Not only did I find both, but great ones at that! One day I went to have a standard oil change at one of the many lube stops that frequent the landscape, and later learned they had over torqued the steel oil pan screw and stripped the aluminum pan's threads. Needless to say I had big problem. I went back and the shop denied the damage and so found myself at a Honda dealership that promptly told me it would cost $1200 to replace! I was in a panic as I had nowhere that kind of money, and had to have my car to get to work. I asked around and my VP told me about Plevris. When I showed up, Mike, the owner personally greeted me and showed me the issue. He then said he could replace it, but since I was on a budget, he could fabricate a brass shim and see how long it would last. That small piece of metal lasted 2 years, and when I finally had to replace the oil pan, Mike found a used one and had it installed for $200! Not only did this simple fix save me from an enormous up front bill, it gained a customer for life! Over the years, Mike and his talented team have repaired my family's numerous vehicles, and not once did I feel cheated or mistreated. I have been driven to work after dropping my car off, picked up, and even allowed to borrow cars, all to accommodate me. I cannot speak for his other customers, but it would not surprise me if they received the same courtesy. Mike is a very rare find. In fact, this honest and ethical man honors his customers once a year with a Greek BBQ (full lamb on a spit) as a way of saying "Thank You" for your business! Good luck finding parking on that day! I cannot overstate how lucky I was to find Mike and his crew. He is good people.

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

Very disappointed with my first experience at Van's. I went in for an oil change and alignment and…read morewas presented with over $4,000 in recommended repairs. I authorized $1,600 in work described as safety-related, then got a second opinion and was told some of the recommended repairs were not even needed at that time. Everyone was friendly, but the conflicting recommendations left me uncomfortable. I won't be returning and would strongly recommend getting a second opinion before approving costly repairs. After my experience, I'm honestly surprised to see so many nearly 5-star reviews.

I took my car in just to get it checked and I left with repairs that added up to $400 and a car…read morethat now has 3 different new noises than it did not have before I took it in to this shop. My breaks squeak oddly like a squeaky dog toy and my wheel sometimes makes a weird clank now when I turn it. My car now makes multiple rattle noises even when I just drive straight and slow. I was serviced on June 24th 2026 by a short skinny man with short black hair, glasses and tattoos.

I was amazed at the friendly staff who speedily helped me solve a difficult tire mounting problem I…read morehad without having an appointment or the need to buy one of their tires. Within about 15 minutes I was out of there with a big smile on my face because they did in a few moments what I tried doing without success for over an hour. Keep up the great work Garro Guys!!!

Did great work on our classic 1986 Pontiac Fiero! Stopped an oil leak and fixed some wiring…read moreissues. Great service. Would definitely take all of my vehicles there.

Always an awesome place, owners are very nice down the earth people. Work is exceptional they…read morealways get to the bottom of all problems.