I hit a large metal pipe on the freeway which damaged my transmission gasket, cracked the…read moretransmission casing and caused the fluid to leak out. After pulling to the side of the high way and asking for a tow truck, I had it towed to Steve's Sunoco upon the recommendation by a friend. Despite not having called to schedule a visit, when I arrived, a technician greeted me while several of his workers guided my car off the truck into the garage. They raised the car, showed me the issue, quoted the exact price on the parts and labor, then ordered all the parts from the dealer and fixed the issue within three hours. The total cost was less than my deductible, and included; replacing the transmission cover, sealing the cracked casing with a liquid steel resin, replacing 8qt of transmission fluid, and the transmission filter. The level of service, professionalism, and fact that they went as far as to show me what they did in person will have me back here again should I face another problem.

Stay away from this totally unprofessional business. I have been coming here since 2005. They lie…read moreto your face when you tell them you want NAPA auto parts. They put discount junk parts on my car and say yes we put quality NAPA parts. They get a kick back from discount auto parts sales every 4 months. I do not care about them getting a kick back. They lost my wheel lock key and I was in Medina Ohio and hit debris in the road which flattened my 2 front tires on my classic Z28. I went to call a tow truck, only to find out I had no key to get my 2 front tires off. The tow truck had to drag my Classic z28 up the ramp of the tow truck damaging my ground effects. Once I got the car back to Steve's unprofessional Sunoco they destroyed my classic Aluminum rims by using a cutting torch to get my rims off and put new tires. They throw out customers wheel lock keys all the time and do not care about you. Because they put new junk discount parts on my car, the substandard part broke within 6 months. I nearly had to get into a fist fight with the owner and his son to get them to warranty the new JUNK car part. The father and son yelled at the top of their lungs that they do not want my business. They did not say that when I previously spent 6 thousand dollars in a year with them. George quoted me a price to replace a car part that would take 4 to 5 hours to replace. I went across town to a professional mechanic and they had the job finished in 1 hour and 15 minutes, NOT 4 or 5 hours as George quoted me. I brought them multiple car parts to install in April and George lost one of the NAPA car parts and gave no apology or paid me for the NAPA part that George lost. Steve's unprofessional Sunoco always gets oil and grease on my door handle seats and floor They need their asses sued into abject poverty for having NO conscience. Stay away

Jim and his crew did me a real solid already and worked on my 2005 Chevy Colorado crew cab 4x4. The…read morefuel filter and couplers needed changed out, but when i went to Flynns to get my new tires there was issues they noticed and they secured it but I wanted to stop the pawn shop on the way bay and the already weak shifter linkage came undone so i got towed again. I got a call that the next day that Jim himself fixed the shifter linkage and replaced a vital part. This was something I had to make the public aware of, no one gives service like this anywhere! I think I'm staying right here. Thank you Jim!

This review is the culmination of the last three visits to this local gas station. Each previous…read moretime something has happened (failure of pump to print receipt both times, unfriendly cashier, etc.) and I'd tell myself this was the last time I'd stop here to get gas. I'm a pretty forgiving person and it's close to home, so I gave it a couple more trys. Today was the decision maker that I'll never stop here again. There are too many other places to get gas. Today when I stopped for gas the sign said $2.53, but I learned the hard way the last time that the sign changes to show what they call an "Easy Pay" price (lower) and a "Credit" price (higher). There's a few second delay in the sign changing, so if you don't know they show two prices, you could be confused. I knew to look for the "Credit" price because I always pay with my card, but as I was pumping the gas into my car, I noticed the pump price was $2.649. That was completely different than either price on the sign. I was going to fill up, but decided to stop where I was ($15.00) and go in to get my receipt and talk to the manager about the different prices. There was no one else at the register, so I went to the side where the woman was standing, assuming she'd see me. I stood there for a minute without her even acknowledging that I was there, then called another employee who was stocking the shelves up to help me. He didn't know how to pull the receipt from the register, so he asked her for help. She seemed very irritated but showed him how to do it. The reason I wanted the receipt was to see what I was actually charged for the gas. I was charged the highest price of $2.649, the price on the pump. When I mentioned the discrepancy, she got an attitude and said she was trying to change the prices on the pumps because prices just changed in the last five minutes. I stepped out of line so other customers could check out, but waited a good ten minutes for her to do whatever she needed to do. Long story short, she refunded $.35 back to my credit card. I know that's not much and some people would have just let it go, especially because of having to wait and the attitude, but when I thought about it...she didn't need to be so irritated when dealing with an issue. And if they do that for every customer every day, that adds up. Just watch the sign and the pumps if you stop here for gas. As for me, I won't be back.

Oh YE-UH!!! I'm not kidding, this store is the friendliest spot in the area to grab gas,…read morecigarettes, beer and yes- FROSTIES!! I noticed this about a year ago, I'm new to the Valley. The manager hires only the nicest people pleasers. This store is always kept clean, tidy and occasionally you'll find a rack of clearance snacks and whatnot (is that a word?) of miscellaneous stuff. The gas is usually decently priced, if you don't want to scout prices - almost always cheaper than Getgo. I've only had one incident where something needed returned- handled with class and customer satisfaction. I don't usually name names because reviews should be about the overall feel of a spot (in my opinion), today I just had to pull out my phone and 'shout-this' team out. Yes, they treat you like your business matters! Yes, the store is small- but they do offer hot pizza and treats for those with late night munchies. Also, I've seen rude customers, and the employee (with glasses), kept his cool. I was really impressed. I just like the hometown feel of this place. Kudos to management and every employee, your neighbors thank you!! It's next to the bike trails at the bottom of the hill. Look both ways if your walking or biking, the intersection is crazy

Gas price is usually competitive. Often the lowest in our area. Location is handy to the Cuyahoga…read moreValley National Park. The staff is usually friendly.

This place sucks. It's always dirty- trash all over the parking lot and overflowing trash cans and…read morethe inside will close as early as 6pm. Pointless.

They great. I brought a soda there and they have great prices and service. High five to them.read more

I had my truck towed to Irace Automotive over Memorial Day weekend after the alternator failed. The…read moretowing was fast and professional, but the repair experience was awful. They charged me $1,800.81, including $349.99 for the alternator part, $140 for one hour of labor, $644 for 4.6 hours to replace power steering lines, and other fees. Regardless they failed to resolve the power steering leak, which I had already reported. When I picked up the truck, the hood was bent, the prop rod was detached, rubber seals were torn, and tool marks were visible. The steering fluid was still leaking, and the wheel remained stiff. They scheduled a pickup for June 4 to inspect the issues and never showed up or followed up. After a second mechanic found several problems Irace never mentioned, I can confidently say I paid more for careless, incomplete work and now have a truck in worse condition than before. FULL REVIEW ON GOOGLE!

The mechanics are liars- DONT TRUST THEM. They quoted me $1200, I did a little research and fixed…read moremy car with a $30 part and only a screwdriver in 15 minutes with knowing very little about cars. My car was having issues starting and they told me I had to get both an ignition cylinder lock and ignition switch and quoted $1200 to replace both. When I asked them to explain what's wrong with it, they made something up about a rod being broken and because of how the car was made I HAD to replace both parts, and they would've had to reprogram a new key. I spent 30 minutes researching and figured out they lied and I only needed the switch which is an extremely easy fix and I did not need to replace both. All I needed was a 10 minute YouTube video. They lied and tried to rip me off probably assuming a woman wouldn't know any better.