Horrible, terrible work. I paid 10,000 and everything had to be redone. No no no!!!!!! I needed…read moreit done quick and I left Texas or I would have sued. Every repairman commented on how I was ripped off.

After a few years of using my trailer, it became lose in some areas and it would leak when it…read morestarted to rain! Sara was able to fix it for me as well as do some remodeling on my floors and cabinets :-) definately recommended!!!

Most knowledgeable people in the business and helpful. If they don't have your part they will order…read moreit for you or recommend another supplier that might have your part. My only place to get what I need!

They are really knowledgeable on all kinds of repairs! They are very helpful and friendly!!!read more

I want to commend Valentine, the service rep who coordinated the warranty repairs on my RV. When I…read morefirst went in to get some work done he found two recalls, one from before I bought the RV, and another I had been told of via a Forest River recall notice. Both were accomplished in a timely manner. After a month plus delay in receiving a part, not the fault of the dealer, all of my warranty issues have been resolved. Valentine kept me apprised of the progress in getting the part on a regular basis. That attention to detail was greatly appreciated. Kudos to Valentine - he is an asset to his employer. PS - I'm knocking off one star from the overall 5 star rating because the techs didn't adequately clean up after themselves. Also my trash container lid was broken during my first visit. I told Valentine about it tdy & he offered to buy me a new one...I appreciate the offer but it would not be worth the hour long drive to go back to get it. Valentine gets 5 stars

Upgrading from our pop up camper was made easy with the help of Jerry Zepeda and his outstanding…read morecustomer service! He was helpful and provided all the information we asked, making the purchase fast and easy!

Optimum RV in Harlingen, Tx provided the Best customer service we've had in a long time. Our…read moresalesman, Ian, was awesome! He listened to our needs and showed us the perfect Travel Trailer that met our needs for a Double Axle trailer. Juan, the Finance person that closed the deal for us was awesome too. Andrew, the Prep and Delivery Service person was great too! We had driven more than 240 miles to look at a specific used Double Axle Trailer that was listed for a great price. We decided paying a little more for a new Trailer would be better for us. Thankful for the great customer service and quick response to our online inquiry that Saturday evening. Ian had come in on his only day off, Sunday, to assist us since we were coming from out of town. Thank you for going above and beyond for us! We highly recommend Optimum RV if your interested in buying a RV.

Who ever the lady is doing the tags is trash, been waiting on my tags for a while, decided to call…read moreto see what the deal was, tags get sent there then mailed out to me. Called last week the lady had my tag for who knows how long, said it would be mailed out. Been over a week now and no tag. Called again today telling me its been completed? What has? The registration she said, I said well who ever I talked to last week said the tag was there and would get mailed out. Things got heated on my end because ive been expecting my tag, trailer was purchased July 4th,2026. So she said she would go look and see if it was there, long behold ITS STILL THERE. So that set me off even more. Yeah things got heated on my end but still I have the right to be, where's my Fking tag for my plate, then she hung up on me. I will be calling their corporate office to put a complaint in on how lazy the title and tag department is and how they dont do their job. DONT BUY SHIT from these people

My starter went out in my wife's car this morning. Called And spoke to Eric. He was here this…read moreafternoon and the car is fixed. Saved money, time, and hassle from towing alone. You should do business with Eric.

If I could rate them lower than one star, then I would absolutely do so. My son is in college in…read morethe RGV and needed an alternator replacement. He was quoted a price but then was told they now needed more money for the new alternator which was double the quoted price. And guess what? His vehicle still won't run. My son has called repeatedly to seek recourse from a manager with no response. This is an unprofessional business who takes advantage of college kids. Stay away from these crooks!

Always a good experience with the service team here at Bert Ogden CDJR. Clean facilities, happy…read morefaces, and prompt service!

Worst service ever. These people spent more than a week replacing a battery that had just been…read morereplaced in April. Told me I could pick it up today. Got a ride to the dealership. After searching for my car for about 15 minutes, guess what? It wouldn't start. They were going to have the technician look at over this afternoon to see what the problem is. That was hours ago. Have I heard anything? No I have not. This is also a recurring issue with this dealership. They never contact me to let me know what the issue is and when I call someone is always going to call back. That almost never happens. I would never recommend this dealership to anyone.

This business is a joke to say the least. They worked on my truck charged me over $1,000 to replace…read morea spring that assists the rear door to open on my box truck. It broke less than two months later they did not honor their warranty. I work remotely so my driver took it in the so-called mechanic was not there so the owner's wife looked at it...... Yes I am serious.!!!The so-called business owner LOL was not there either so he had his wife look at it and she concluded that the spring was broke. I had to come into town look at it myself to find out they never changed the spring the first time. They left a few pieces off that called the failure the second time . took me and my driver 30 minutes to fix something they charged 5 hours for. This guy is so unprofessional and lacks any knowledge of true mechanics. Make sure you ask about all the hidden fees and ask him what his true expertise is . Don't think he actually has one just will take anything that is thrown at him. I consider myself a shade tree mechanic and I was able to fix something in an hour that they couldn't figure out in two trips and $1,500 later.

Don't use this guys they are bas rob people. They changed…read moreair compressor on one of my trucks with X15 engine and charged us 16 hrs for labor so when i asked them how did they get that number beca it takes 3-5 hrs to change air compressor they just hanged up. So i called few shops and and Peterbilt dealer to ask them and everyone said the same thing 3-5 hrs of labor so i called few shops this guy again anar he is like we did you a favor it was supposed to be 22 hrs and i ask him but how and they just kept our truck hostage until we paid this straight up robbery.