We needed to sell one of my husband's motorcycles, and for some reason it wouldn't start. It's a…read moreTriumph, so hard to find parts. And my husband was working out of phone range, so I had to deal with Smoky Mountain Indian Motorcycle Repair most of the time, and I know NOTHING about motorcycles. GREAT experience. Absolutely GREAT experience. We were anxious we were going to get fleeced because we were dropping off a bike like, "We don't know what's wrong with it, can you figure it out?" Which could be construed as a license to bill. Not at all. Turned out to be a pin coil. They spent like one labor hour figuring out what it was. We had to order the part from Tennessee. They helped us. Even going so far as to communicate with the Triumph people in Tennessee to facilitate the process. They were 100% professional in clearing any charges with us before they went ahead. AND their estimate was right on target- to the penny. Moreover, everyone we talked to were super polite and friendly, especially Cameron, with whom we dealt with most of the time, who coordinated everything for us, and who could not have been more helpful. Because we planned to sell the bike, I asked them for an assessment and to provide a statement describing what condition the bike was in. They made sure to include an assessment of the bike's condition (excellent) on the invoice for us. We could not be more pleased with their service. I told my husband he should get an Indian, just because we know such an excellent Indian service center.

Great bunch of people. I was on a trip through the mountains, and my front speed sensor failed. I…read moresaw their billboard on the highway at 4:45 pm. and pulled in as they were locking up. They jumped right on it, diagnosed it, and replaced the part in 25 min. and had me back on the road. The mechanic and staff were great to help me out. I strongly suggest checking them out.

Fake listing. Real business is Waynesville Cycle Center…read more 18999 Great Smoky Mtn Exp 828- 452-5831

Purchased a special order part from Waynesville Cycle Center. They require payment up front which…read moreis not an issue but upon receipt of the claim I ordered, it was the wrong part. I was told that there are no returns on special orders! As far as I am concerned, they ordered the WRONG PART- this is not what I need or want. I get it if it was my "fault" but this clearly was not. Waynesville Cycle Center lost my business and anyone that is within ear shot of me!

Great selection & inventory, including plus sizes! Friendly staff - highly recommend!read more

Over the years I've purchased dozens of vehicles and I've yet to find a better purchase/dealership…read moreexperience than Eurosport Asheville provided. The entire team was professional, easy to work with and low-key. I've also had bikes serviced here and they are meticulous about the details, avoiding unnecessary expenses, while ensure your bike is in tip top shape for safe and fun riding. Thanks, Justin, Gary, Travis and Shawn!

I was on a 10-day 3000 mile tour through the Appalachian mountains between Atlanta and Virginia and…read morefound myself in desperate need of a new rear tire for my '22 BMW R1250RT. I called Eurosport at 12:30 pm and spoke to Shawn. Explained my situation and the immediate need for a new tire and he said to come on in and they'd take care of me. I was 110 miles from their shop and got there around 2:30. They took my bike right in and installed a new tire and I was on my way in a little over an hour!!! These guys were super responsive to my mid-journey needs and I can't thank them enough. By the way....they have an awesome new shop and store with lots of inventory, parts, and accessories. It's definitely worth a visit and I recommend them highly.

Made a trip up to North GA and experienced a broken valve stem due to an improperly routed strap…read moreduring the trailer ride up. I have a yamaha FZ1 and sometimes its hard to find a good shop that can work on sport bikes and this place can do it. With a flat tire and no way to ride these guys came through being the only ones who could get me back on the road quickly. Great customer service and located along a great ride route. They had a cool shop with great bikes for sale and a real appreciation for riding motorcycles!

From the owner: We specialize in selling pre-owned BMW and Harley Davidson motorcycles.read more

Mary is the best!! She knows motorcycles and can get you what you need. The best place in town for…read morethe person with an older motorcycle. Tired of teenagers at the parts counter at other places that have no clue about older bikes? Then go see Mary! She may not have what you need right away but she can normally get it. Extremely honest and wants only to get you what you need, no reason to up sell here.

Very friendly group family owned. Let us try out a new Zumba the one in Asheville refused to let us…read moretry one out. We bought the Zumba very happy with it. I always believe in purchasing from locals.

Treated us great. No pressure and worked out a great deal. Staff was wonderful to work with…read more Mechanic came out and talked with me on the DCT and was very nice. Really enjoying the Goldwing

Brought my bike in for oil change spark plugs antifreeze & air filter. Done a good job, "I guess"…read more........... I sometimes like to ask the person working on it how do things look? Or just satisfy curiosity on how they do say the antifreeze change. I was by no means in the way, got told you need to leave insurance doesn't cover people in the shop. As a business you need full coverage because of anything that can happen because I kinda see it as my business to see how things are going if it's my bike back there. Just saying. Good customer service in the front. Just above reason for not a 5 Star

They were supposed to pick up ATV today. No word so called and was told they would call next week…read moreto schedule an appointment. Poor communication

Called to ask turn around time, told 2-3 days if it just a check fluid and and oil change. A week…read more and a day or two for repairs. Dropped it off on Monday for fluids check, oil change and front differential leak. Friday, was told they were waiting on parts to come in and it needed a idle sensor and differential seals. On Monday (a week later) Walter said the parts were in. Called again on Saturday (almost two weeks later) and was told the parts came in Friday and will start on it first thing Monday. Called on Tuesday (almost 2 1/2 weeks later) and told them I would be there in an hour to pick up my 4 wheeler ready or not. Got a bill for $409.34 for a replaced idler sensor (149.99), oil change ($73.47) for oil, filter and service. Electronic diagnosis ($10) and 2 hours of service ($150.), plus $25.88 in tax. Guess what, they never got to the front differential and wanted to know if I wanted the new parts (which they had) I refused them, paid the bill and took it elsewhere where it will be done in two days. It was excuse after excuse but I believe the problem was they don't have a qualified tech mechanic capable of major repairs on site after Walter said he needed more mechanical help. (more like experienced mechanical help). I have bought my 4 wheelers there under the previous owner and was always happy with the service under Charlie (who is no longer there). There is NO communication between Polaris and customers as to what they found wrong, what next or when it will be ready unless you call them you are forgotten. Never another penny for service, parts or new 4 wheeler from me. You lost a customer by your inability to communicate and be up front and honest as to why things weren't done or when they would be done.