In my opinion, Jim Bishop, the service manager, demonstrates behavior that raises serious concerns…read moreabout ethics and trustworthiness. Given his outside business dealings, it is reasonable to question how much trust can be placed in someone in a position responsible for car safety and customer service. When an individual shows a pattern of unethical conduct, it naturally calls into question their judgment and reliability in professional settings that directly impact safety and responsibility. Customers should be cautious.

had a wonderful experience work with a woman named Jennifer. Worked on giving me a great price and…read moretook me through all the different features in the car that I purchased never owned a Ford before, but I do now.

Absolute scammers DO NOT BUY A CAR FROM HERE!!!!! A bunch of lies and after a few years later I…read moreneed a new car ....must be flood vehicles or something.....financing a joke customer service a joke ....repair shop a joke ....just don't go here

0 stars. Do NOT deal with this place. Worst place to purchase a vehicle. Shady, misleading, and…read morejust all around horrible experience. Bought a vehicle from them; only to have the engine die two months after. Then had to battle the warranty company for almost 6 months before they would fix it. Not to mention the title was wrong, and the closing paperwork done was illegal, scamming us out of a few thousand dollars. Shame on us for finding out months later, and now we'll deal with it with a lawyer. Worst experience we've had with a car dealership/business/customer service.

Douglas Clark is real deal! He and his staff know what they're doing and the price is right. Their…read morequality of work is great and they get it done in a timely manner. I trust his honesty and his service. He's fixed my cars over the years and I've sent several family and friends. Thy are also pleased with his service

Professional, efficient, friendly and charges fair market value. Work is guaranteed, never argues,…read moremakes great referrals if he cannot do the work requested, treats women fairly and does not talk down to you, explains what and why and will show you when he can. All around great to do business with.

Oh my gosh, do these guys ever rock! We were traveling down US 23 on a road trip when part of a…read moreshield underneath the car fell off and was dragging. We pulled off at the next exit and Victory Chevrolet came to our rescue. They immediately took our car in, patched together a semi-permanent fix which took about an hour, and then refused to charge us anything for the labor! Talk about good Samaritans, these guys helped us and then didn't charge us, even though they're likely never to see us again. Thanks Victory Chevrolet service department!

On the used vehicle side watch out for a slick salesman named Joe Elliott! I saw the vehicle…read moreonline, sent my wife over to check it out and then I worked with Joe over the phone to work out the details. He acts like he is telling everything to you straight and just as transparent as can be but it isn't true. He came back to me with a bunch of mumbo jumbo that I need to pay on top of the listed price a fee for what the service department put into the truck when they received it, something like $1,288 dollars. I asked him about it and he said it is right there on the website. Then he came back to me in response to a request that I had and said "I really battled with my managers for you and I can only get them to do half but I got you 6 free oil changes and tire rotations for free". I went back later and checked the listing we used to find the truck and to set up to go in and see it. NO mention of having to pay for what the service department did with oil change and going over everything to make sure it is in great shape. On top of that the listing had down at the very bottom that the 6 oil changes and tire rotations were already included for free! I was busy at work when I was talking to him and through all of his talk I thought he was shooting me straight and being fair and transparent. I was wrong! Stay away from him. It took me 5 minutes today, once I had some time away from work, to find several other good options. I am glad I didn't sign anything with him!

Great experiences at the service department here thus far! It has been easy to make appointments…read moreover the phone, and the wait times have been very reasonable (1-2 weeks for an oil change). What really impressed me is when they waived the diagnostic fee after concluding the issue with my car was in fact the tires. AND they did not pressure me into getting new tires at that time!

Purchased a used 2020 Ford Explorer ST from Varsity Ford in Ann Arbor on 3/3/26. Unfortunately, the…read morevehicle had a wind/water leak immediately after leaving the dealership. To their credit, the dealership did attempt multiple repairs and eventually provided a rental during one of the visits, but the process became extremely frustrating. Since purchasing the vehicle, I've had to make repeated trips back to the service department for the same unresolved issues. The Explorer sat for hours during one appointment without being looked at, I went several visits without any loaner assistance, and communication between departments often seemed disconnected. On top of the original leak issue, a leaking rear shock, rear main seal leak, oil plug leak, and a metal-on-metal noise were later discovered. Some staff members, including Lance and Shaun, were helpful and professional when addressing concerns, but overall the experience has been disappointing considering how soon these problems started after purchase. As of my latest visit, the metal hitting noise is still present despite multiple attempted fixes. I understand used vehicles can have issues, but I expected better inspection, communication, and follow-through from a large dealership.

I just recently bought a 2019 kia stinger from them and that same night i found out the high beams…read moredon't work I take it back in on Monday to see if they can fix it and they come saying it's going to be a $2,000 fix. saying they can't do nothing for me. But apparently every car they have goes through a 23-point inspection, so they knew something was wrong and still sold the vehicle. I DONT RECOMMED THIS DEALERSHIP AT ALL. They just want to make their money and that's it.

My son brought his 2026 K5 car in for an 8,000 mile service today, February 9, 2026 and on his way…read morehome from work tonight (2/9/26) the check engine light came on at 6:30 pm. When my son called the service department they were closed and the sales department suggested he have the car towed to the dealership. This is unbelievable and unacceptable that he is paying out of pocket for towing and LaFontaine Kia potentially has destroyed a brand new 2026 Kia K5 engine. This is what you get when you use a dealership. Think twice before going to LaFontaine Kia for service, you may need a new car after their lack of service. Call 1800Sam!

Sully is a good salesman. He is kind and relatable. He gave me options based on my preferences for…read morea vehicle. Omar is kind, but doesn't communicate with elk once the purchase has been made. A few things weren't quite up to par when I left with the car but they say they will take care or it--so I'll update this review once it's handled. The guy who does the IG page is kind and funny lol and there's a lady there that is encouraging and sweet as well. Great range of vehicles, including luxury and high end ones.

Bought a 2007 corvette that wasn't inspected or touched service wise. Car was delivered has dry…read morerotted tires and chunks missing out of the inner side walls. All fluids need flushed. Shocks blowen out. Needs all suspension repaired. Clutch is out as well. Complete turd. Manager doesnt want call back and deal with the issues. Was sent a full report with pics from a shop of all the issues with the car.

George's Body Shop, located on the east side of Willis, Michigan does fantastic, first-rate work…read more Several of my friends have had body and collision work done at this establishment. They were all more than pleased with the results. Recently, my cousin backed into his wife's Mercury Milan, with his F-250 pickup truck. He put a large 2 foot dent into the side door. Within a week, George had restored this car back to mint condition. His workers did an amazing job, and did it for a fraction of the cost that other large nearby body shops quoted him. Therefore, I recommend this place hands down over anyone else in the area.

From the owner: We specialize in auto mechanics, auto body, and repair. We…read morehave been in business for over 30 years! Give us a call- you can count on us!

Great Experience at Gordon Chevrolet…read more I had been to three previous dealers looking for a new car. Each time, the typical experience you would expect from a car salesman. Playing their game with pricing, and going back to the "sales manager" for a "better" price. Just tell me the cost already! Gordon Chevrolet was a breath of fresh air. They gave me a list of 12+ pricing options. Purchase and leasing. As it turned out, their pricing was better than the other dealers I had been to. The best part about my buying experience were the sales people. Rachel K and Dave F. They actually made the buying process enjoyable. I drove from Milford to Garden City for my purchase. Knowing there are multiple dealerships in between. Rachel made the experience worth the trip. If shopping for a car, I would recommend giving Gordon Chevrolet an opportunity to impress.

This place has gone down the drain! The service is slow and horrible! I Just went for an oil change…read moreand tire rotation. Everything was working fine when I pulled in..... Now NONE of my tire pressures are reading. They didn't say NOTHING! They allowed me to pay, and pull off. I came right back!!!!! Now they are saying it's going to be $200!!!!!! THE SENSORS WAS WORKING WHEN I PULLED IN! DO NOT TAKE YOUE CAR HERE EVER! Dale is slow and a horrible advisor, and the Service manager is even worse