Most terrible customer service I have ever experienced. I have been charged for fees and then got…read moremultiple excuses as to how and why they were accrued, when I tried to question the rude lady, she was beyond disrespectful and condescending and kept changing how I was charged for fees when my card was canceled for fraud and I was told "once a card is declined it cant be reran" but yet I was charged 3 fees for the payment not clearing. Not sure how that happens but apparently it can! I really hope this "manager" never has to deal with half of the terrible circumstances I have in the last 6 months, in her whole life. Most awful, rude, disrespectful and cold hearted place I have dealt with!

We have been using Edison mini storage for almost a year now. The people are great there's cameras…read moreeverywhere and the people live on the site so they can see everything. We've never had any problems the prices are comparable.

The offered us a temporarily reduced rate for a five star review right before we discovered our RV…read morehad been broken into, items stolen, and it was being lived in. We cannot get in touch with the office because they are closed on the weekend, they don't have an emergency number, and there is no one on site.

This place seems very safe for my stuff. And the price for the unit was really reasonable…read more Location is excellent too.

Great customer service and easy to work with! Climate controlled units are very clean and outdoor…read moreunits are very secure. Each unit has a tamper alarm and there are lots of cameras outside the units!

Their office and staff are very dysfunctional, they don't give off a whole lot of confidence in…read moreknowing what they're doing. Somewhat friendly staff, probably fine for simple lock smith issues. I won't bother going there anymore, there's better options.

I bought a vehicle at an auction that came without a fob. The key it came with worked for the…read moreignition but not the door. So when I accidentally locked it up I was stuck. Chris came out, picked the lock, made new door keys and programmed a new fob. This all happened within an hour of calling. The price was very reasonable and I will NOT use any other company for lock and key services. Thanks Mount's and Chris.

I was getting ready to move and all of my boxes were in the middle of my living room in the way of…read moregetting out the big stuff so I called red rose storage and I had a storage unit to take all the boxes within 15 min. This made my move so much easier! Thank you so much, and you can access your storage 24/7 in a locked, safe environment. I will definitely use red rose again! T. Gojenola Also the price was reasonable!

Great service. Enjoyed talking the Korean owner. I think I will stop using Dryel or other similar…read morehome dryer dry cleaning systems because there are places like this.

I've been to this business multiple times and have always had good service; one of the things I…read morelike is their graciousness, especially when I show up with weird requests (like hemming shower curtains, reattaching torn straps that were "eaten" by my washing machine, cleaning the covering of a yoga pillow and then reinserting the pillow---not an easy chore), they've also cleaned giant quilts and did alterations---I haven't been turned down no matter the odd request. They're prompt and professional and provide a valuable service for this talentless customer! Kudos!

Excellent costumer service. The units were clean and for a good price. I highly recommend!read more

Kristie is great! I just signed with this facility and had read some great reviews about their new…read moremanager, Kristie. She does go the extra mile, as posted by one of her clients. I am a new customer and I am impressed with the security, cleanliness and friendly staff. I think this will be a longtime arrangement for us :) Thanks for holding the unit for us overnight while we made a decision and also remembering to call as soon as one opened up!

They first cleaned our very thick, very expensive brand new white carpeting that was covered with…read moresoot from the fireplace (thanks to a repairman that should have been drawn and quartered). Thickly covered, ground in, over the entire room.... It was unbelievably bad. We chose this company because they are certified cleaners of this brand of carpet. Everyone from the staff was very knowledgeable and professional.They cleaned it to pristine condition. Pristine! As it looked like it had just been installed. We live in a rural area in the middle of a forest and have pets (yes, the white carpeting was probably a bad choice but oh so beautiful) so they do come every six months to clean the traffic areas. And every time, reasonably priced, excellent service and the results are amazing. They are the gods of the carpet world. Strongly recommend!!

Reliable fast and fair pricing. Really nice people on the phone and on the job. I would recommend…read morethem to my friends.