I have lived for in Sanctuary since 2012 and haved loved it ever since! This is my second time…read morerenting from ATC, as I've lived in Vintage Creek as well. My positive experience then was what has brought me back. ATC is the best management company in Augusta, hands down, and I would recommend ANY of their apartments to anyone who is looking for high quality, affordable housing. They offer flexible lease terms, unlike many other management companies, and even fully furnished corporate housing! Office and maintenance staff is the best around and will handles issues promptly and efficiently. The grounds are well kept and the grounds looks as good as the inside. Their location couldn't be any better as their properties are close to grocery stores, shopping centers, and local hospitals. It would be a total loss not to choose an ATC apartment as your next home.

I recently just moved from California. It was a timely move, and Joe was so helpful and had the…read moreupmost respect from me. From staying up to assist me to making sure I settled in okay, I highly recommend this apartment complex. Talk to Joe, he will help you in any way possible. Very good!

I absolutely love this complex. The front office is filled with ladies who are amazing. They make…read moreyou feel like family. I had a c-section, and the manager offered to go get groceries for me while I was recovering. I appreciated it so much. The front office always puts on a social event every month open to all residents. They make living here amazing. The maintenance workers would bring my heavy boxes up to my apartment for me when I got too big/pregnant to carry them myself. And they are quick to fix any problems. The apartments themselves are nice. I love the kitchen. All Black appliances. Cabinetry is plentiful and good. Washer dryer hook-ups. Wooden floors in the entryway and kitchen. I have a decent sized 2/2 with a sunroof instead of a balcony. Carpet throughout except in the bathrooms. Lots of power outlets, and lighting. Ceiling fans in all rooms. The grounds are really quiet. The complex offers valet trash that collects everyday except Friday and Saturday. Laundry room has four washers and dryers. The clubhouse is state of the art with a massage room, mini TV/theatre room that offers gaming consoles and free netflix. A gym and pool is on sight. All the comforts of home.

PROPERTY AGE: Built in 2013- PRESENT as of (3/7/2014). With nice brand NEW units never lived in…read morebefore, SCORE and what sold us! STAFF: Friendly and work hard to resolve any problems you may incur pretty quick AMENITIES: - (CLUBHOUSE) is only open during business hours: 2 TV areas to relax at, fireplace sitting area, FREE residential coffee bar, nice new clean bathrooms, and business area (3 MAC PCs, 1 Windows PCs, 1 Printer/Copier/Scanner, and the use of their office equipment upon request). (MASSAGE ROOM) is open between 0600-2200 with a preferred massage therapist on call and lives on property. (MEDIA ROOM) is open between 0600-2200 and has access to nice clean bathrooms. - (GYM) is open 24/7: Lots of NEW equipment to choose from, free weights (dumbbells), and a private yoga room. - (POOL AREA) is open between 0600-2200: Salt water pool (5ft) with what seems to be a hot tub area that is being used as a kids pool (3ft) area, 2 charcoal grills, a nice covered granite countertop sitting/eating area, handicap pool access chair, lots of lounge and sunbathing chairs. - (PROPERTY): Pet areas, nice covered mail area, and rental garages. UTILITIES: None included that I can recall, but all units have valet trash. UNITS: There is a regular unit and then there is a concierge unit. Like most apartments, you can hear some outside traffic/discussions and foot traffic on the stairs. *NO Elevators* (Regular Units): Have basic flooring, appliances, lighting, fans, formica countertops (bathrooms and kitchen), large walk-in closets, railed patio area, and W/D hookups. Parking is whomever can get it first, but with plenty of parking available for your family and guest. (Concierge Units) *This is where we stay*: Have upgraded laminate wood looking floors (living room), upgraded carpet in (bedrooms), tile floors in (bathrooms), large garden SOAKING tub *no jets* (master bath), stainless steal appliances, granite countertops (bathrooms and kitchen), upgraded lights/fans, large walk-in closets, railed patio, and W/D INCLUDED with unit. Parking is RESERVED, but to whomever gets it first. SECURITY: Semi-gated complex, with drive through entry gates only. The pedestrian walk gate is currently being fixed (as of 3/7/2014), but if you walk about 10 yards to the side of the complex there is no fence. Each unit has private alarm panels for you to activate at your cost with any carrier you choose (ALL windows and doors have sensors). I have seen law enforcement vehicles parked at one of the buildings, so it is nice to know they choose to live here and from what I hear that individual is the onsite security officer. BILLING: Everything to include credit cards, but charge a processing fee. They also have a residential portal page for additional billing instructions... CONCERNS: - The views aren't great, but I have seem worse in the area - No playgrounds for the wee ones - No sports areas (basketball, racquetball, tennis courts) - No outdoor fire pits to lounge around *HARD TO FIND* - Minor things with the construction that could have given the units a nicer appearance, but can be overlooked being brand new! *Smells like a brand new home* - Some outside noise that can be heard in the unit, but not too bad - As of 3/7/2014 there is NO car care center, but was informed they are working on it slowly - Window issues and the outside screens keep falling off, but the maintenance manager works hard to keep them in and is trying to come up with a resolution to fix the problem - No recycling program yet OVERALL: We love it and it is always great to live in a brand new place! I highly recommend...

Great property. I have lived here for 2 years. The landscaping is beautiful and the staff is…read moreawesome. I would highly recommend!!!!!!!!!!

My family and I moved into this apartment complex in September 2025, after living here for nearly…read more10 months, I can confidently say we will not be renewing our lease when it ends. The biggest issue has been an ongoing wildlife problem, particularly raccoons. To management's credit, some progress has been made in removing the animals after reports of aggressive behavior and incidents involving residents. However, management has consistently failed to clean up the feces, trash, and mess left behind. Residents and their pets are regularly forced to either walk through feces-stained breezeways and stairwells or clean up the mess themselves. This is a serious health and safety concern that has gone largely unaddressed. Despite multiple emails, phone calls, and portal messages beginning on May 28, management has failed to adequately resolve the issue. We have been verbally assured several times that cleanup would be handled, yet the problem persists. More concerning, management refuses to respond to these concerns in writing despite repeated documented requests, choosing instead to make verbal promises that have not been fulfilled. Another major frustration is the mandatory Valet Living trash service. Residents are required to pay for it, but the service frequently fails to run as scheduled or misses pickups without notice. There is no option to opt out, even when the service is not being provided as outlined in the lease. When we first moved in, management and maintenance were responsive. Over time, however, communication, accountability, and overall property management have noticeably declined. There has also been an increase in vehicle thefts, vandalism, wildlife issues, and disruptive neighbors. While not every issue is directly management's fault, their failure to address ongoing problems, maintain common areas, and communicate transparently has made living here increasingly frustrating.

I absolutely adore this place!…read more Hidden away on the outskirts of Downtown Augusta, along the banks in North Augusta lies this sweet little community filled with small town charm and beautiful homes. I go here at least once a week to walk or sit along the river. It is so peaceful and relaxing I sometimes forget quite how close to Augusta I really am. There are plenty of trails, benches and viewing points throughout. This is my favorite place in the Augusta/North Augusta area.

Fun place to enjoy free time on weekends, conveniently located near SRP park, fun place to hold…read moresmall events and enjoy the outdoors.

Update. Original review based on the moving in process…read more Since property management has changed they have noted some pending improvements to the property. -Updated dog parks to include agility equipment. -refresh the gym equipment. -a walkthrough was completed recently to plan for unit upgrades which is a good sign. -new grills and potentially the fire pit to be updated Rent is easy to pay using the resident app, whereas on my previous review I had to go to Walmart and pay through them to this third party. Two stars for the gate situation but they had workers out there a couple times this month to resolve the issue. Rear gate has never worked with my fob. One of the two front gates rarely works. When you go in the office to resolve the issue they are always responsive when available. Sometimes they have stepped out (showing the property or something) They could update the instructions on the guest gate as they have worn off. I looked up the system and learned how to use it that way. All in all, issues get addressed relatively quickly. It's a clean place and loses marks only due to inconveniences like the gate, garage door intermittent operation, and the state of the gym equipment.

If I could give this place zero stars, I absolutely would. I came in as a prospective resident with…read morea scheduled tour, but the experience was so unprofessional and off-putting that I walked away completely turned off. From the moment I walked in, I was not greeted or acknowledged. I had to wander around to find the leasing office myself. When I finally encountered the leasing professional, she never introduced herself or welcomed me to the community--something that should be basic courtesy. I informed her that I had a 1:30 PM appointment, and she simply told me to wait in the main lobby with no further explanation. After waiting about 10 minutes, I overheard her complaining about being hungry and having five more appointments that day. It was very clear she didn't want to be there. When she finally came to assist us, I explained that I was interested in viewing both a one- and two-bedroom unit because I wasn't yet sure of what size I'd need. She quickly shut that down, saying she couldn't show me both because she was alone and had too many appointments. Mind you, I had already scheduled this tour in advance and had taken time off work to be there. Throughout the entire process, she had a noticeable attitude--cold, dismissive, and visibly annoyed. It felt like I was an inconvenience rather than a potential future resident. She didn't take time to explain any amenities (just pointed vaguely in their direction), and when we viewed the apartment, she didn't engage, ask questions, or offer any insight. The entire "tour" lasted maybe two minutes. She didn't seem to care about my questions--or me. After the brief walk-through, I was handed a packet with minimal information. Pricing details were missing, and the interaction ended just as impersonal as it began. This type of service is unacceptable. The leasing professional clearly lacks proper training and professionalism, and her attitude alone is enough to drive prospective residents away. If this is how potential tenants are treated, I can only imagine how current residents feel. I strongly advise avoiding this community unless there's a serious change in staff or customer service standards.

I'm so glad that I saw the other review for this place because it is way off. (Pretty sure I know…read morewho this girl is-my building was quiet until her husband moved in with his loud car stereo. Did you ever think that maybe someone heard your big radio and decided to take it off your hands?) Anyway- I lived at Woodcrest for 2+ years before my deployment, and moved back here when I got married. It was nice to see all of the renovations. They did a lot of nice work and it's the only place I'd live (close to base, rent under $800, renovated, etc). I wouldn't have moved my family here if it was a bad place. Make sure you ask them if they are going to do a giveaway- the week after we did our lease they started giving away ipads and playstations.

It's just ghetto. The apartments are old and cheaply built, so sound leaks and it's drafty…read more There are issues with pests because their pest management service is unreliable. In the three years I've lived at Woodcrest, I've seen pest control on site about twice. I'm sure they come more often but it isn't enough to feel their presence. I've dealt with pests pretty much on my own. Maintenance is very slow to take care of issues, and there are no emergency maintenance services. Management has changed about four times since I've lived here, which really says something. They've all been pretty bad. Maybe it'll get better, maybe not. But potential renters deserve to know. There's a lot of random parking lot activity (cookouts, kids playing, people hanging out... all in the parking lot). Some of this could be due to the area the apartment complex is in (hood) or it could be due to the caliber of people they're allowing in (also hood). It doesn't look or feel unsafe but it's really crass. Woodcrest was reasonably priced when I moved in but by year three my rent had gone up around $300 overall and this complex isn't worth that. They literally did nothing to my apartment or the community to warrant the rent increase. The amenities they advertise are often inaccessible because they're out of service. Every Sunday, the trash compactor is so full of garbage that it spills out into the road--right at the entryway of the complex. So you'll be greeted by a literal hot pile of garbage. Also the security gate never works. Overall I wouldn't recommend Woodcrest; there are better apartment communities in the city for around the same rental costs. Good luck, happy hunting!

one of the best communities i have ever stayed in loving the area and the people everything around…read moreme is beneficial great views and i would recommend this to anyone!

I love living in these apartments. Britnee has been one of the best apartment managers I've had…read more She has been fully hands-on and given me a great experience. The rent is affordable, which is so important right now. It's a great size, located right on top of the pond. The view is terrific, and I don't see myself moving anytime soon. Emma is just as lovely. Consider this place if you want to be close to Grovetown, North Augusta, and Augusta University. I'm grateful for the staff and my home :)

I am house hunting and came upon this place. My experience touring these apartments was amazing…read more The leasing manager Letchina was very pleasant and patient. The apartments are nice and overall spacious, the grounds are well kept. The current incentive was hard to turn down. I did not take the apartment because I need a little more space ( I really need to part myself from many of my things). I also preferred to have a garage connected. But if you are looking- this place to live it is worth visiting.

The trash and Garbage were left overflowing most weekends. Management says one thing and never…read morefollows up

The staff is really nice. The pool is amazing. There are many things that make these apartments the…read morebest! They are also pet friendly.

From the owner: 1 and 2 bedroom apartments in a great wooded location. Close…read moreto shops and restaurants. Easy commute to SRS, GHSU, downtown Augusta, Aiken and North Augusta.