I have been here just about 2 months now and love it here! I intend to stay indefinitely. The…read moreoffice staff is friendly, courteous, and professional as well as the maintenance guy who is very dependable also. They treat my dog with love and the place is reasonable for a 2 bdrm 1 bath townhouse. Only problem I've had is my own fault but they gave plenty of time to resolve the issue. Very quiet at night here and friendly neighbors!

Not a problem with the unit itself or the amazing management. I've resided here for less than a…read moremonth and someone stole my grill. Plain ridiculous!!

This is a lovely place to live. Quiet and well maintained except for the dog park area that was…read morerecently added. Not sure why pet owners think they can let their dog use the space as a toilet and not clean upsfter their dogs. Too much dog to let my dogs play there. until they get a monitoring system to fine the pet owners, ruins it for those of us who are responsible pet owners and pick up after our dogs. Come on people! You can do better! Be responsible. Pick up your dogs and put it in the provided trash can.

Loving the new management. Greer is amazing, she has handled all our needs. Also, Ask for Angel she…read moreis very helpful! This is a beautiful property.

PROPERTY AGE: Built in 2013- PRESENT as of (3/7/2014). With nice brand NEW units never lived in…read morebefore, SCORE and what sold us! STAFF: Friendly and work hard to resolve any problems you may incur pretty quick AMENITIES: - (CLUBHOUSE) is only open during business hours: 2 TV areas to relax at, fireplace sitting area, FREE residential coffee bar, nice new clean bathrooms, and business area (3 MAC PCs, 1 Windows PCs, 1 Printer/Copier/Scanner, and the use of their office equipment upon request). (MASSAGE ROOM) is open between 0600-2200 with a preferred massage therapist on call and lives on property. (MEDIA ROOM) is open between 0600-2200 and has access to nice clean bathrooms. - (GYM) is open 24/7: Lots of NEW equipment to choose from, free weights (dumbbells), and a private yoga room. - (POOL AREA) is open between 0600-2200: Salt water pool (5ft) with what seems to be a hot tub area that is being used as a kids pool (3ft) area, 2 charcoal grills, a nice covered granite countertop sitting/eating area, handicap pool access chair, lots of lounge and sunbathing chairs. - (PROPERTY): Pet areas, nice covered mail area, and rental garages. UTILITIES: None included that I can recall, but all units have valet trash. UNITS: There is a regular unit and then there is a concierge unit. Like most apartments, you can hear some outside traffic/discussions and foot traffic on the stairs. *NO Elevators* (Regular Units): Have basic flooring, appliances, lighting, fans, formica countertops (bathrooms and kitchen), large walk-in closets, railed patio area, and W/D hookups. Parking is whomever can get it first, but with plenty of parking available for your family and guest. (Concierge Units) *This is where we stay*: Have upgraded laminate wood looking floors (living room), upgraded carpet in (bedrooms), tile floors in (bathrooms), large garden SOAKING tub *no jets* (master bath), stainless steal appliances, granite countertops (bathrooms and kitchen), upgraded lights/fans, large walk-in closets, railed patio, and W/D INCLUDED with unit. Parking is RESERVED, but to whomever gets it first. SECURITY: Semi-gated complex, with drive through entry gates only. The pedestrian walk gate is currently being fixed (as of 3/7/2014), but if you walk about 10 yards to the side of the complex there is no fence. Each unit has private alarm panels for you to activate at your cost with any carrier you choose (ALL windows and doors have sensors). I have seen law enforcement vehicles parked at one of the buildings, so it is nice to know they choose to live here and from what I hear that individual is the onsite security officer. BILLING: Everything to include credit cards, but charge a processing fee. They also have a residential portal page for additional billing instructions... CONCERNS: - The views aren't great, but I have seem worse in the area - No playgrounds for the wee ones - No sports areas (basketball, racquetball, tennis courts) - No outdoor fire pits to lounge around *HARD TO FIND* - Minor things with the construction that could have given the units a nicer appearance, but can be overlooked being brand new! *Smells like a brand new home* - Some outside noise that can be heard in the unit, but not too bad - As of 3/7/2014 there is NO car care center, but was informed they are working on it slowly - Window issues and the outside screens keep falling off, but the maintenance manager works hard to keep them in and is trying to come up with a resolution to fix the problem - No recycling program yet OVERALL: We love it and it is always great to live in a brand new place! I highly recommend...

I absolutely love this complex. The front office is filled with ladies who are amazing. They make…read moreyou feel like family. I had a c-section, and the manager offered to go get groceries for me while I was recovering. I appreciated it so much. The front office always puts on a social event every month open to all residents. They make living here amazing. The maintenance workers would bring my heavy boxes up to my apartment for me when I got too big/pregnant to carry them myself. And they are quick to fix any problems. The apartments themselves are nice. I love the kitchen. All Black appliances. Cabinetry is plentiful and good. Washer dryer hook-ups. Wooden floors in the entryway and kitchen. I have a decent sized 2/2 with a sunroof instead of a balcony. Carpet throughout except in the bathrooms. Lots of power outlets, and lighting. Ceiling fans in all rooms. The grounds are really quiet. The complex offers valet trash that collects everyday except Friday and Saturday. Laundry room has four washers and dryers. The clubhouse is state of the art with a massage room, mini TV/theatre room that offers gaming consoles and free netflix. A gym and pool is on sight. All the comforts of home.

Cam, Allie, and the entire staff are great. No matter where you go there will always be good and…read morebad but it's the things that do to ensure the good outweighs the bad is what really matters. The staff at Ventana have been assume since I've been there. I've lived here for over a year and had issues with my AC unit. Every time there was an issue Cam was there to fix it immediately. I would say I never went over 48 hours without cool AC in the summer. We recently faced a home fire where we suffered a total loss on everything in our home. Can and Allie got me and my kids rehoused in 72 hours!

don't move here they don't care about their tenants just money you can have a parking spot at the…read morefront of your home but it's not yours it's first come first serve I've had to walk far to get home due to others parked infront of my home they won't do anything about this or other issue highly recommend moving anywhere else but here if you want to be comfortable

I have lived for in Sanctuary since 2012 and haved loved it ever since! This is my second time…read morerenting from ATC, as I've lived in Vintage Creek as well. My positive experience then was what has brought me back. ATC is the best management company in Augusta, hands down, and I would recommend ANY of their apartments to anyone who is looking for high quality, affordable housing. They offer flexible lease terms, unlike many other management companies, and even fully furnished corporate housing! Office and maintenance staff is the best around and will handles issues promptly and efficiently. The grounds are well kept and the grounds looks as good as the inside. Their location couldn't be any better as their properties are close to grocery stores, shopping centers, and local hospitals. It would be a total loss not to choose an ATC apartment as your next home.

I recently just moved from California. It was a timely move, and Joe was so helpful and had the…read moreupmost respect from me. From staying up to assist me to making sure I settled in okay, I highly recommend this apartment complex. Talk to Joe, he will help you in any way possible. Very good!

Been here for about a month now. So far so good! Great maintenance team and amazing employees to…read morehelp out! Shout out to Cymone especially!!

Update after living here a year: It makes a big difference…read morewhen you live in a community where you have such an awesome community manager like Shayna. We just completed our year lease and loved living here. It is clean, safe, and well kept. Shayna is extremely friendly and professional, and she makes sure that any concerns are addressed and resolved immediately. Great community for families and/or students. Highly recommended!

Would not recommend and definitely have to polar opposite experience when compared to other…read morereviews. For obvious reasons I will update when I am no longer a tenant. Short version...you can get better! Especially when you take into account how much your rent is after all fees have been applied and if you're looking to live in an apartment complex not riddled with marijuana. Club house, gym, pool, and buildings are all included when I am speaking about the marijuana.