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Steven Shearrill - LPT Realty

5.0 (3 reviews)
Open • 9:00 am - 5:00 pm

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Team Forss - Annual meeting with Barbara Corcoran

Team Forss

(282 reviews)

Working with Michelle Layton was an absolute pleasure! As first time homebuyers, we weren't quite…read moresure what to expect when we were paired with her through Zillow, but she made the home buying process simpler and easier than we would have ever imagined. She was very attentive and always available to talk when we had questions. She helped us get a competitive offer in on our dream home the same day we viewed it, even staying up late with us to make sure we got it in as quickly as possible. We appreciated Michelle's honesty and transparency, giving us honest feedback about our offer strategy and what to expect throughout the process. She explained things clearly in a way that made it easy to understand for a couple people with no experience in real estate. She was also instrumental in getting us help with lenders, home inspections, and final negotiations in escrow. All in all, we can't can't say enough good things about our experience with Michelle. And we certainly wouldn't have landed our home without her!

Title: Disappointing Brokerage Oversight and Execution…read moreRating: 1 / 5 Stars Our family worked with Team Forss Realty Group in Temecula on a complex, multi-transaction moving plan involving an off-market sell-side buyer and contingent replacement purchases, representing several million dollars in total potential volume. Unfortunately, our experience fell far short of professional standards, culminating with a horrific experience with the Broker. * Callous Use of Personal Health to Deflect Accountability: When we formally raised concerns regarding communication failures, management improperly introduced an agent's health condition to guilt-trip us and evade accountability. Despite being fully aware that I am a two-time terminal cancer survivor making major housing decisions to simplify things and protect my family, management weaponized health struggles as a defense against us--a tactic that was deeply manipulative, insensitive, and unethical. * Lack of Managing Broker Oversight: Despite the complexity and high volume of these coordinated transactions, there was no direct oversight or communication from the Broker of Record during critical breakdowns. When we formally raised concerns regarding contradictory agent statements, management dismissed the need for broker involvement rather than addressing the operational issues. The Broker failed to personally speak to us, even when requested to do so. * Unprofessional Dispute Handling: When we formally communicated our dissatisfaction regarding service performance, management's written response relied on emotional deflections and personal attacks rather than addressing fiduciary duties, communication breakdowns, or transaction execution. While individual agents may display enthusiasm and care, our overall experience with Team Forss demonstrated a critical lack of administrative oversight, inaccurate representations regarding buyer commitment, and poor client communication when problems arose. The Broker was especially defensive and failed to address and answer any of our concerns. Based on our experience, we cannot recommend Team Forss for clients requiring clear, accountable, and transparent brokerage management.

Steven Shearrill - LPT Realty - realestateagents - Updated October 2026

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