Dealing with them has been super frustrating. Prescriptions took a whole week because they kept…read moreforgetting to submit them, and getting through to someone on the phone is a nightmare--it just rings and hangs up. Plus, the doctor isn't very clear with info, and even though I asked my insurance for a different option, they keep sending me back there.

This current Dr is an egotistical jerk. I pointed out an area of concern and he says 1 week later…read moreit wasn't there. It's been there for years of I could leave - I would! 10/21/2025

I have been a patient of the High Desert Skin Center for about 8 years now. They have been with me…read moreand my family through it all. Teen son acne, allergic reaction care, skin cancer prevention and just general skin health care. This may sound ridiculous but they feel like an extended family, the office personal are so inviting and remember me and family everytime, same with any techs they have and ofcourse the doctor. I always feel so well taken care of and that there is a genuine quality here you can't find in many places if at all anymore. As an older mom now, I also like to indulge in things like Botox, I feel much better getting this done from a doctor than a pop up type Botox environment. If something was to go wrong or to have a reaction, a doctor is much more capable in that situation. Highly recommend if you need dermatology care in the High Desert area.

My Son- I visited for a skin check, and I was really pleased with the service I received. They were…read morevery friendly and thorough and took the time to explain everything clearly and answer all my questions. The office staff was also very helpful and friendly, making me feel comfortable and welcome from the moment I arrived :)

Iryna Kinzer is the best nurse or physician assistant ever. She is so kind and thorough and…read morelistening to questions and checking her patients well. The Pacific Dermatology business is great too!

1st RATE!! HIGHLY RECOMMEND! From calling to schedule the…read morevery first appt; Crystal and Stephanie at the Front Office were just AMAZING, helpful, kind, courteous and Professional. They verified Insurance while I was on the phone--VERY proficient and we scheduled the appt. Met with Laura, Medical Assistant, and she was VERY kind and accommodating to assist my 92-year-old mother to the exam room and helped her to change. Normally, we ONLY meet with the Doctor, but this was an urgent appt and had to meet with the PA, Ethan--and he was BRILLIANT!!! Conducted a thorough exam and evaluation of the area, identified the issue, spent the time needed to learn the history of the issue, discussed preventative measures, explained the prescriptions, each medication and exactly when, where and how to utilize! Provided additional information in the event things did NOT improve and scheduled a follow-up. We are VERY PLEASED and believe me, I am NOT easy to please when it comes to my mother's medical care--I will ONLY accept the BEST Practitioners as should everyone. We felt heard and we were in good hands! LOVE that Front Office Staff!!!!!!!!!

Really good dr explained to me everything about my face condition I am very satisfied with the de…read moregave me all the medication i needed and explained everything in detail

They are wonderful, staff and Doctors. I've been going there for years. I highly recommend them.read more

I can't even really rate any of the drs here because I ended up leaving before my appointment…read more I had a 3:00 appointment and got a call at 11:45 same day asking if I could come in earlier like 12:45. I told them I could get there by 1pm. I showed up at 12:48 and filled out my paperwork. The office was packed and there was no AC running ( on a 102° day!) I finally asked if I could just wait in my car since I wasn't feeling good due to the heat. They said sure and would call me when it was my turn. I finally went in at 2:10 and was told I would be coming up next but no time of when. I asked why they called me in 2 hours early only to have me wait an hour an 15 minutes. The front desk person was nice enough and apologized for the delay but I just let them know I couldn't wait anymore and canceled my appointment. Don't call people in early if you're going to have them wait that long and get some AC if you're an office in the high desert!

Good dermatologist, very thorough exam, but needs to share the diagnosis and treatment process. I…read morereturned for treatment, wasn't successful. Lab diagnosis was not accurate because 5 months later, I'm still having the same issues. ‍

I saw Clara for some cryosurgery and it was easy peasy. I do need a small cyst removal but that…read moreisn't a priority so I was told I'd be sent out for that and would hear back. Nice and clean and Clara was a lovely NP.

I went there for a cyst on my back and had it removed all was well, my experience and service was…read moregood. So then i went back and expressed i been having excessive hair loss and i feel the dermatologist or PA whatever she was did not give a thorough exam and just said oh your fine you have a lot of hair. Yet i continue to lose a ton of hair. I probably will go somewhere else next time.

Dr. Gross is by far the most caring dermatologist I have ever seen. He is caring and patient. He…read morelistens when I talk to him and is understanding. Since I have Autism and ADHD....it is very hard for me to go anywhere but everyone at this office is very helpful and caring. They are very friendly and don't ignore you like some places. He goes out of his way to make sure I understand what is going on and is very patient with me. I only wish I had gone to him in the first place instead of going to Dr. Tran. I will never go to another dermatologist.

They charged us $125 to tell us they dont have the treatment we came for. Don't come here.read more

New to this office. Nice up front in waiting area. Receptionist was kind courteous and quick about…read moreher job. Nurse was nice and very professional. The wait for the Dr was a min or so longer than i would have liked but thats with any medical establishment. Dr was young but very professional as well and very helpful need to make another appointment but looking forward to our next visit.

New patient, wish I would have found him sooner...All around perfect care...kind as well as an…read moreexcellent doctor and his staff could not be nicer

Great office, Dr Hoffman is very friendly, I have been to his office for years and have had a…read morenumber of procedures done. Due to my profession outdoors, I have had to be constantly monitored and he and his staff have done that very well!

Keith Gross M.D. found, diagnosed and referred me to a plastic surgeon to remove the malignant…read moremelanoma on my face.Just a freckle on my cheek to me, a possible cancer that needed a biopsy to Dr. Gross. Thank you, Dr Keith Gross. Wait times are minimal in office. When speaking with other patients in waiting room found numerous long term patients (one gentleman was is a patient of 30+ years) My spouse is now a patient too. Office and nursing staff all top notch! Remember, skin is our largest organ. Gain peace of mind, make an appointment soon.

The MOST horrible, rude and downright biggest waste of space works here. I have NEVER, in my life…read moreknown of a secretary for a dermatologist that can know, having never seen them in their life, that can know that whatever it is thar you have wrong with your skin. We can't help you here. Then, went down to make appointment at office and she knew who I was immediately. I damn- near begged her for an appointment to see the doctor. Again, rudely told I had to go somewhere else. They couldn't help me. Only the doctor was standing behind her, listening, and didn't say a darn word. Both sorry excuses for human beings. Going to the state level!!!!!