Everything. The office is well kept, clean. The staff is excellent, knowledgeable, and friendly…read more Same with the doctors and radiology. Great people. I highly recommend them to anyone.

friendly and helpful I would recommend this place to anyone do not have to wait long to be seen.read more

Dr. Gross is by far the most caring dermatologist I have ever seen. He is caring and patient. He…read morelistens when I talk to him and is understanding. Since I have Autism and ADHD....it is very hard for me to go anywhere but everyone at this office is very helpful and caring. They are very friendly and don't ignore you like some places. He goes out of his way to make sure I understand what is going on and is very patient with me. I only wish I had gone to him in the first place instead of going to Dr. Tran. I will never go to another dermatologist.

I have been a client since the late 1990s. I always liked the staff and felt as if I received good…read morecare. I went in today for my appointment, and was treated VERY rude. They demanded I prepay, and sign documents, requiring payment when I make the appointment. I know there's been a change of ownership, but this was awful! I told the front staff that I resented being treated like a criminal, especially after almost 30 years with them, I would never prepay, and I will NEVER be back. Shame on all of them. Take your business elsewhere.

I have been a patient of the High Desert Skin Center for about 8 years now. They have been with me…read moreand my family through it all. Teen son acne, allergic reaction care, skin cancer prevention and just general skin health care. This may sound ridiculous but they feel like an extended family, the office personal are so inviting and remember me and family everytime, same with any techs they have and ofcourse the doctor. I always feel so well taken care of and that there is a genuine quality here you can't find in many places if at all anymore. As an older mom now, I also like to indulge in things like Botox, I feel much better getting this done from a doctor than a pop up type Botox environment. If something was to go wrong or to have a reaction, a doctor is much more capable in that situation. Highly recommend if you need dermatology care in the High Desert area.

I can't even really rate any of the drs here because I ended up leaving before my appointment…read more I had a 3:00 appointment and got a call at 11:45 same day asking if I could come in earlier like 12:45. I told them I could get there by 1pm. I showed up at 12:48 and filled out my paperwork. The office was packed and there was no AC running ( on a 102° day!) I finally asked if I could just wait in my car since I wasn't feeling good due to the heat. They said sure and would call me when it was my turn. I finally went in at 2:10 and was told I would be coming up next but no time of when. I asked why they called me in 2 hours early only to have me wait an hour an 15 minutes. The front desk person was nice enough and apologized for the delay but I just let them know I couldn't wait anymore and canceled my appointment. Don't call people in early if you're going to have them wait that long and get some AC if you're an office in the high desert!

Good dermatologist, very thorough exam, but needs to share the diagnosis and treatment process. I…read morereturned for treatment, wasn't successful. Lab diagnosis was not accurate because 5 months later, I'm still having the same issues. ‍

To be honest, this was the worst experience I've had at this office. The customer service needs…read moreserious improvement. The staff who answer the phones and the ladies at the front desk were very rude and unprofessional. You can tell by their tone of voice that they aren't welcoming, and one staff member kept giving me unfriendly looks the entire time. I also didn't appreciate having the phone hung up on during one of my calls. Another issue was that I specifically requested an appointment with a dermatologist, but I was scheduled with a physician assistant (PA) instead. While PAs play an important role in patient care, they are not the same as a dermatologist, and I should have been informed of that difference before my appointment. The doctors and management really need to pay closer attention to how patients are being treated at this location. A person's words and tone matter. The same message can be delivered respectfully or disrespectfully, and unfortunately, I did not feel respected during my experience.

Really good dr explained to me everything about my face condition I am very satisfied with the de…read moregave me all the medication i needed and explained everything in detail

The women at the front are incredibly rude! When I first wanted to make an appointment they…read morewouldn't even answer the phone so I had to drive all the way to their office to make an appointment and when i did it took them a while to even get to me because the 2 women that were there were gossiping. When I came back for my appointment, the women there were super rude and treated me like I was a bother and then when the nurse called me in she was even worse! She rushed me in and asked me questions too quickly and would look visibly annoyed when I wouldn't answer them quickly. I never got her name, but she's a bit bigger than the other nurses. The doctor gave me the creeps and also rushed me out. Then I had to go back for my 2nd appointment and it kept getting worse from there. The nurse for some reason wouldn't put me in a gown when I was supposed to be in one and the doctor came in and asked to take my top off to work on my armpit and I at the time had a cast on and was struggling to get it off and on and him and the nurse just looked like I was wasting their time. I was so embarrassed. They just did their thing and then let me go and the doctor said to make a follow up appointment. So after struggling to put my top back on I went back to the front to make my follow up appointment and stood there waiting like an idiot for someone to help, because all these women do is gossip. When someone finally decided to do their job, she asked what I needed and I told her a follow up appointment, she tells me I don't need one that if I really need one to call them back and make one and looked at me like I was wasting her time. I am never recommending this place to anyone and I don't recommend dr. Snyder I believe was his name. I ended up making my appointments at the victorville office and they were a bit nicer there than here.

Iryna Kinzer is the best nurse or physician assistant ever. She is so kind and thorough and…read morelistening to questions and checking her patients well. The Pacific Dermatology business is great too!

Always been exceptional service from the front desk. Dr was amazing and helping me with my skin…read moreissues and finding solutions.

Always good with people and goes beyond To help . If he…read morecan't he will give you some People who you can trust

We have such confidence in Dr. Hoffman and his staff, that my husband and I both drive over an hour…read moreto see him. We are surrounded by dermatologist in the Orange County area, but none compare to this doctor and staff! No matter how busy, he always gives us the time needed. My parents also make the drive from Orange County to see Dr. Hoffman. Because Dr. Hoffman is thorough, he detected and treated a Basal and Squamous Cell Skin Cancer early in Dad; not only saving his life, but early enough to avoid radiation or chemo. In addition, Dr. Hoffman has a wonderful team working for him. Jan, his office manager, does an excellent job running the office, and she is always kind and pleasant on the phone and in person. We are very fortunate to have found such an outstanding dermatologist and staff! They always go the second mile.. definitely FIVE start in every category! Julie Baker - September 6, 2018

From the owner: Thomas J. Hoffmann, M.D. is a Board Certified Dermatologist who has been practicing Dermatology for…read more26 years and has performed tens of thousands of surgical procedures and is considered an authority and expert in the field of Dermatology and Dermatologic Surgery. He founded Advanced Dermatology, Thomas J. Hoffmann, M.D., Surgical and Medical Offices, Inc. in 1992 with private practices located in Apple Valley, Menifee, and San Bernardino, California. Dr. Hoffmann has extensive, subspecialty training in the field of skin cancer and its management, and, as a result, his practice is devoted to the care of skin cancer patients.

Dr. Is very nice but takes way too long to see her even if I arrive early to appointments.read more

Dr. Quion has been my Dad's primary doctor for years. We haven't changed because it's difficult for…read moremy Dad to change providers. They are notorious for overbooking appointments. You can expect to wait 1 hr. - 1 1/2 hr. after your scheduled appointment.