1. Sol Radiology

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Victorville, CA

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Updated 2 months ago

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5 months ago

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7 months ago

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3 months ago

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4 months ago

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9 months ago

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Sol R.

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7 months ago

Worst check in experience ever! Receptionist was rude and had an attitude after she ignored me fir 5 minutes.

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6 months ago

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1 year ago

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6 months ago

Very professional, welcoming,friendly and clean. I've there multiple times over the last year and have always been satisfied.

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6 months ago

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5 months ago

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7 months ago

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10 months ago

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1 year ago

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1 year ago

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Review Highlights - Sol Radiology

“Went in today to have a follow up X-ray of my broken hand completed.”

Mentioned in 2 reviews

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Sol Medical Imaging & Breast Center

Sol Medical Imaging & Breast Center

4.3(7 reviews)
0.8 mi

Zara is a terrific staff member of Sol ! she definitely goes the extra mile to help patients…read more Having scans & getting appts in a timely manner can be stressful, but her calmness, kindness, & friendliness makes the whole process sooooo much better ! she really does her best to accommodate patient needs, I hope she never leaves.

I came to Sol Radiology Victorville for a routine neck x-ray. I have had multiple imaging studies…read morehere without copays, including an MRI, so I was surprised to be charged $22 at the kiosk with no explanation. I contacted the billing department to understand what this charge was for. Instead of a straightforward answer, I spoke with two separate representatives who were rude, condescending, and aggressive on the phone. When I asked for a supervisor, I was told no. This was deeply unprofessional, especially when my only concern was understanding why this visit differed from my previous visits. Fortunately, I eventually spoke with Dustin, the lead supervisor in the scheduling department, who investigated and resolved the issue in five minutes. He explained that the kiosk had failed to process my insurance correctly and that the charge was their error. He apologized for how I was treated and stated that he would get management involved and provided his contact information incase I don't get my refund from this visit. Here's what troubles me: a billing kiosk error is understandable; staff rudeness and refusing a supervisor escalation is not. The fact that a scheduling supervisor could resolve this quickly while billing department staff gave me the runaround suggests a significant problem with how the billing department handles patient concerns. Dustin demonstrated exactly how patients should be treated, with respect and efficiency. The billing department should learn from his example. I'm posting this review because other patients deserve to know that when something goes wrong, Sol Radiology may not handle your concerns professionally. That's a serious issue for a healthcare provider and I will be looking into making sure my family and I do not need to come to this company any longer for radiology services. We will take our business elsewhere.

Sol Radiology - diagnosticimaging - Updated November 2026

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