I had an awesome experience today here at Sol Radiology starting with the person who signed me in…read more Mrs. Jessica was so kind & courteous. Also very polite. I appreciate her. Also Ashley the X-ray technician was awesome as well. Y'all really need more like them. Duane Horton Sr

I came to Sol Radiology Victorville for a routine neck x-ray. I have had multiple imaging studies…read morehere without copays, including an MRI, so I was surprised to be charged $22 at the kiosk with no explanation. I contacted the billing department to understand what this charge was for. Instead of a straightforward answer, I spoke with two separate representatives who were rude, condescending, and aggressive on the phone. When I asked for a supervisor, I was told no. This was deeply unprofessional, especially when my only concern was understanding why this visit differed from my previous visits. Fortunately, I eventually spoke with Dustin, the lead supervisor in the scheduling department, who investigated and resolved the issue in five minutes. He explained that the kiosk had failed to process my insurance correctly and that the charge was their error. He apologized for how I was treated and stated that he would get management involved and provided his contact information incase I don't get my refund from this visit. Here's what troubles me: a billing kiosk error is understandable; staff rudeness and refusing a supervisor escalation is not. The fact that a scheduling supervisor could resolve this quickly while billing department staff gave me the runaround suggests a significant problem with how the billing department handles patient concerns. Dustin demonstrated exactly how patients should be treated, with respect and efficiency. The billing department should learn from his example. I'm posting this review because other patients deserve to know that when something goes wrong, Sol Radiology may not handle your concerns professionally. That's a serious issue for a healthcare provider and I will be looking into making sure my family and I do not need to come to this company any longer for radiology services. We will take our business elsewhere.

Receptionist could be more hospitable and welcoming. Didn't bother to make any eye contact, or be…read morepersonable. The techs however were kind, professional, and explained everything they were doing.

Been going here for years. Five stars on today's receptionists. Both were professional, kind and…read moreabove and beyond oh so helpful. This around noon 12-5-24. While all visits have been just fine, wait times aren't crazy bad but can be better. What I especially liked today was the customer service and friendliness even though I tho I could not get an appointment soon there. No biggy, they scheduled me for Apple Valley and will even be calling doctor to send referral since they forgot on their end. Life is grand when treated with the Golden Rule

It's a busy facility but the staff is friendly. You can check the availability at xrayhours.com but…read morejust know that they don't have appointments available for most procedures. Be prepared to register in-person and return later as the wait times can exceed two and three hours.

Was in a car accident on Sunday was ordered to get x-rays but They forgot about me and left me…read morewaiting room for 2 hours while I had neck pain decided to go home get rest instead of continue to be ignored while patients who came in way after I did were served 1/5 never again.

The exray technician takes exrays using the wrong setting on the machine and has to reset it, and…read morethen retake the exrays, forcing the patient to be exposed to much more radiation than should be necessary. Unnecessary exposure to radiation puts patients at risk. They need to stop doing this.

The staff was amazingly awesome kind friendly clean I had a mammogram and a bone density test all…read moreat the same time all of it took 20 minutes I am so impressed I've had I've had all this done before I've never had such great experience the staff was amazing highly recommend this place

The staff was friendly,made an appointment before so I was seen on time. No pain on the blood draw…read moreso that's big thing for me

got my blood drawn and she stabbed a nerve bc i stretch or move my arm a little sends sharp pains…read moreup and down my arm it hurts so bad learn how to do ur fucking job

This review is overdue. Everybody working with Doctor Green is wonderful. Crystal is very attentive…read moreand responds to my messages in a timely fashion. Over time, I have begun to feel more comfortable seeing Doctor Green. He is very approachable and understands how I feel. Even being checked in, I receive a lot of attention and the young lady is very nice. It is a very clean facility and the restroom still looks as clean as it did a year ago or so I first stepped foot here. Everybody is professional and I am very glad that I get to come in contact with Doctor Green and Crystal.

I would give zero stars to this Dr Liu. I broke both my ankles in June 2022. I live in Barstow so…read moreof course I was taken to Barstow Hospital. The next day this bastard Dr Liu came in and I was sedated and when I can to he told both my husband and I that I would need to go to Loma Linda for surgery that he just couldn't do it. We'll from Barstow Hospital he sent me to a nightmare aftercare called Spring Valley Acute Care and I'll tell you more about that hell hole in a bit. Well so I have 2 broken ankles and he put splints on them. So I'm in this pig pen aftercare and we kept calling his office to get me transferred to Loma Linda and I would leave message after message with his staff and not get a call or anything from this bastard. Close to 2 weeks in this hell hole I'm told I had an appointment with Dr. Liu....ummmmm why? To bilk my insurance? I didn't need to see him anymore but I went so I could ask him what his problem was. My appointment was around 2:00 pm This SOB left me sitting in the waiting room in a wheelchair until pretty much closing and then saw me. At that time I told him the splint on my right foot had a sharp piece that dug into the side of my food and I had a Hugh gaping sore. Then I asked him what the problem was and why was I not being transferred. At this point he exits the room to go home and under his breath he says in about 2 weeks. That son of a bitch let me lay around for over a month with broken ankles because insurance only pays for 20 day stay at this aftercare. We had to arrange for a hospital bed here at home and I finally got to Loma Linda. The doctors there were appalled at this doctor and admitted right there and canceled there other surgeries to get me in first thing in the morning. I believe in KARMA and one day something is going to happen to you or a loved one so remember how you've treated others. KARMA is a bitch and that why I'm kind to everyone be ause I've experienced KARMA. I've decided after all these years to contact the medical board. It might be past the limit but at least someone there will read it and STOP sending me the f***ing $16.00 bill. Kiss my ass! I also found out through employee at Spring Valley Acute Care that you send ALL your patients there and they send ALL theirs to you....humm.. To top it off I caught the lovely infection C-Diff there! Nope wasn't on ANY antibiotics nor had I been. Filthy dirty nasty place. Their ssupposed to bathe you twice a week. I got 3 baths from there disgusting employees there entire time there. Thank God for my husband that would come in and bathe me doing the employee job. The food there isn't fit for my dogs and I don't even think anything starving stray dog would eat it. Your a disgusting human being and I say " human being lightly....your a monster! All your into is lining your pockets and I'm praying to my God to handle you and your greed and callousness towards others. How did the Dr's at Loma Linda put it......you a disgrace to Dr's everywhere. Burn in hell Susan Jimenez June 22nd, 2022 That's the year and date and you came to Barstow Hospital on the 23rd of 2022 1 star because I had too

Terrible service/follow through- staff is rude- Dr Ahluwhalia's staff doesnt call back/refill…read more prescriptions on time- if you call corporate member services they dont care- If you are sick- you wont get better from this dr

Their staff is not only friendly but also highly skilled…read more They provided fast and great care. Their hospitalist Dr. Sree and Dr. Sandhu were very nice and caring. I am very happy with them. Also the case management team is easy to communicate with and helped with my referrals and all my discharge needs in a timely manner.

I am now 77 years old, Hopeful with faith in the teaching of the Institute beginning fifteen years…read moreago with Dr. Denton and associate nurse Dan Austin, it seems that I am still here, able to maintain a good life and follow my careful diet and supplements as well as the prescribed Medicine modern science allows, thankyou Dr Siva and staff

Front office staff and assistant manager are really rude, bad customer service. I DO NOT…read moreRECOMMEND!!!! The Doctor and back office MA's were really kind! Other than that they need to get rid of front staff and assistant manager!