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Victorville, CA

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Dermatology Centers

5.0 (1 review)

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8 years ago

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High Desert Skin & Laser Medical Center

High Desert Skin & Laser Medical Center

4.3(22 reviews)
3.5 mi
•$$

I have been a patient of the High Desert Skin Center for about 8 years now. They have been with me…read moreand my family through it all. Teen son acne, allergic reaction care, skin cancer prevention and just general skin health care. This may sound ridiculous but they feel like an extended family, the office personal are so inviting and remember me and family everytime, same with any techs they have and ofcourse the doctor. I always feel so well taken care of and that there is a genuine quality here you can't find in many places if at all anymore. As an older mom now, I also like to indulge in things like Botox, I feel much better getting this done from a doctor than a pop up type Botox environment. If something was to go wrong or to have a reaction, a doctor is much more capable in that situation. Highly recommend if you need dermatology care in the High Desert area.

I have been a client since the late 1990s. I always liked the staff and felt as if I received good…read morecare. I went in today for my appointment, and was treated VERY rude. They demanded I prepay, and sign documents, requiring payment when I make the appointment. I know there's been a change of ownership, but this was awful! I told the front staff that I resented being treated like a criminal, especially after almost 30 years with them, I would never prepay, and I will NEVER be back. Shame on all of them. Take your business elsewhere.

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High Desert Skin & Laser Medical Center
High Desert Skin & Laser Medical Center
High Desert Skin & Laser Medical Center

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Pacific Dermatology Institute

Pacific Dermatology Institute

3.2(75 reviews)
4.6 mi

Iryna Kinzer is the best nurse or physician assistant ever. She is so kind and thorough and…read morelistening to questions and checking her patients well. The Pacific Dermatology business is great too!

The women at the front are incredibly rude! When I first wanted to make an appointment they…read morewouldn't even answer the phone so I had to drive all the way to their office to make an appointment and when i did it took them a while to even get to me because the 2 women that were there were gossiping. When I came back for my appointment, the women there were super rude and treated me like I was a bother and then when the nurse called me in she was even worse! She rushed me in and asked me questions too quickly and would look visibly annoyed when I wouldn't answer them quickly. I never got her name, but she's a bit bigger than the other nurses. The doctor gave me the creeps and also rushed me out. Then I had to go back for my 2nd appointment and it kept getting worse from there. The nurse for some reason wouldn't put me in a gown when I was supposed to be in one and the doctor came in and asked to take my top off to work on my armpit and I at the time had a cast on and was struggling to get it off and on and him and the nurse just looked like I was wasting their time. I was so embarrassed. They just did their thing and then let me go and the doctor said to make a follow up appointment. So after struggling to put my top back on I went back to the front to make my follow up appointment and stood there waiting like an idiot for someone to help, because all these women do is gossip. When someone finally decided to do their job, she asked what I needed and I told her a follow up appointment, she tells me I don't need one that if I really need one to call them back and make one and looked at me like I was wasting her time. I am never recommending this place to anyone and I don't recommend dr. Snyder I believe was his name. I ended up making my appointments at the victorville office and they were a bit nicer there than here.

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Pacific Dermatology Institute
Pacific Dermatology Institute - Pacific Dermatology Institute Apple Valley Main Door

Pacific Dermatology Institute Apple Valley Main Door

Pacific Dermatology Institute - Suite G

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Suite G

Pacific Dermatology Institute

Pacific Dermatology Institute

3.2(23 reviews)
0.3 mi

I had an excellent experience at Pacific Dermatology yesterday! From start to finish, the entire…read morestaff was amazing. Emily and Eva were incredibly friendly, welcoming, and professional. Iryna Kinzer was an absolute pleasure to work with. I especially appreciated how she communicated with me throughout every step of the procedure, addressed me by name, and made sure I felt comfortable and well cared for. The procedure was quick, efficient, and handled with great care. The office was very clean, and the entire visit was smooth and seamless from beginning to end. It's refreshing to receive such outstanding customer service and personal attention. I would highly recommend Pacific Dermatology to anyone looking for a professional, friendly, and caring team. Thank you all for making my visit such a great experience!

To be honest, this was the worst experience I've had at this office. The customer service needs…read moreserious improvement. The staff who answer the phones and the ladies at the front desk were very rude and unprofessional. You can tell by their tone of voice that they aren't welcoming, and one staff member kept giving me unfriendly looks the entire time. I also didn't appreciate having the phone hung up on during one of my calls. Another issue was that I specifically requested an appointment with a dermatologist, but I was scheduled with a physician assistant (PA) instead. While PAs play an important role in patient care, they are not the same as a dermatologist, and I should have been informed of that difference before my appointment. The doctors and management really need to pay closer attention to how patients are being treated at this location. A person's words and tone matter. The same message can be delivered respectfully or disrespectfully, and unfortunately, I did not feel respected during my experience.

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Pacific Dermatology Institute
Pacific Dermatology Institute
Pacific Dermatology Institute

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Dermatology Centers - dermatology - Updated October 2026

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