I went to dr hallgren in November 2020. I went to Kevin hallgren for rebonding of a fixed retainer…read more He was efficient, pleasant and his work lasts. They were able to fit me in to his schedule and accommodate me.

They removed a molar for me in 2022 after I called with a terrible toothache. Had me in within 48…read morehours. Took less time, & I experienced less pain than expected. They DO accept Medicaid in SOME situations, depending on some complicated factors. Call the office for more info. At the time I got my molar removed I was on Medicaid (called Michigan Healthy Families here), and it was accepted.

We've found our new dental care practice after a few duds! There are many things to love about this…read moreplace, including: Ease of getting appointments: The next opening for a new patient might be a month or two off, but they call when there are new openings. There is also a shortcut for you a few days before your appointment: they will send a link for you to fill out paperwork. THANK YOU. I do not like to do this in person anymore, but rather in advance where I can take my time and do it in my own comfy chair with coffee in hand. Kindness: The dental staff is extraordinary. The hygienist I had was welcoming, kind, and efficient. Gentle: No pain during my cleaning or exam (this has happened before, so I am really aware of it). They also took care with my TMJ, and for once after a dental appointment, I didn't walk away in pain. Dentist: He was also kind, efficient, and smart! I really liked him! Parking: Right there in a public lot, perhaps 20 steps max to the door. I didn't see a handicap spot; perhaps it was around the corner where there could be a curb cut? This office building off West Main has many businesses within. There is another business that shares the main outside door. We love this place so much we switched dentists for our entire family to this practice.

I came into the practice with low expectations due to my previous experience with other dentists…read more However Dr Todd and his staff were excellent from the moment I walked through the door. I now have been a patient over 8 months and still experience the same professionalism and attention to detail. He listens and is very thorough. I highly recommend this practice.

Great staff, great doctors. Everyone is always very friendly and welcoming. We love this office!read more

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

Drake Dental policies are set only with the owner's best financial profit in mind but not the…read morepatient's rights and/or real needs. The only contact with questions about services or trying to negotiate imposed unnecessary services is exclusively through the staff taking phone calls and, repeating, like a broken record, that these are the policies of Dr. Khaghany and nothing will change. In short, her way or the highway. On May 27th, during my regular cleaning services, a small cavity was found by the hygienist and later confirmed after a full mouth X-ray evaluation. Before the X-ray, I was assured that the procedure was necessary and fully covered by my dental insurance. I asked about that not once by twice to make sure my understanding was correct. A surprise came when I was presented with a bill and additional payments. It turned out that four different X-ray pictures were taken but only two were fully covered. A greater surprise came when I wanted to scheduled an appointment to get a needed filing for the tooth with cavity. I was informed that I must take a panoramic X-ray, required every 3 years (?) and pay for that in full before I could get any new service, including the now very much needed filling. There was no way to negotiate to get the filling now and, possibly, the panoramic X-ray before my new October scheduled cleaning. I was denided that which I find very unethical, unprofessional and very wrong. I have to quickly find a new dentist to get very much needed filling now when my cavity keeps deteriorating.

Yesterday, the week leading up to a holiday weekend, an emergency struck. I woke up feeling…read morecompletely fine, but a couple of hours later I started getting a strange sensation in my head, jaw, and neck. Thinking it might be dental-related, I started calling around trying to find help. Since I'm not a full-time resident in the area, I needed a practice willing to take on a new patient in an emergency situation. After several calls and multiple offices turning me away, Centre Smile Dental said, "Of course -- come in now." From the moment I walked into the Paw Paw location, I was welcomed with smiles and compassion. I filled out paperwork, had X-rays done, and before I knew it, after thorough consultation with Doctor Joseph, I had two teeth extracted due to a severe infection. People don't realize how dangerous a mouth infection can become if left untreated -- it can spread to the bloodstream or even the brain. Within 20 minutes of the extractions, I already started feeling relief. I'm incredibly appreciative that Centre Smile Dental was willing to see me on such short notice, especially right before a holiday weekend and being an out of towner. A truly great group of caring professionals. Highly recommended.

I absolutely love this dentist office. Everyone in the office is caring and amazing. I have never…read morehad a dentist that you can clearly tell isn't in it for the money. When I went in there she came up with a plan that would help me get things fixed but wouldn't dent my pocket. She gets to know you as the patient in a way that's like you're at the hair salon. The front desk lady, Olivia is absolutely amazing I've asked her to print things and questions that may be hard to answer and she gives me an answer with a smile on her face. All the front desk ladies do. The hygienists and the dental assistants are absolutely amazing as well. I got over my fear of dentists and needles in my mouth because of this place and the amazing people who are employed here. I definitely recommend coming here. She's also a partner with delta dental which it's hard to find a good dentist that takes that insurance let alone discounts you for having that insurance!!!!

Dr. McBride did not believe me that my tooth was damaged because she couldnt see anything. 2 weeks…read morelater the tooth cracked in half beyond repair and it was soo painful she had to extract it. While doing so, she failed to put in bone grafting even though I had told her I wished to pursue a tooth implant. I later learned at a better dentist office, that bone grafting is a necessary step during extraction if the patient intends to pursue a tooth implant. Now I keep getting bills that I have already paid in person. This place is not a good establishment. Even the receptionist is rude. I do not recommend Crossoaks Family Dentistry unless you want to end up toothless like me.

Excellent care with kind staff. Dr McBride is thorough and friendly. So happy to be a patient here.read more

The hygienists, front desk staff and Dr. McDougal are wonderful. The quality of care is excellent…read morehere and she takes her time to explain. My son's pediatric practitioner was not worried about the size of my sons tonsils and Dr. McDougal shared with me the issues he was having was more than likely due to his tonsils. We got his tonsils out and he is thriving! Thank you!

This is my regular dentist. As you all know I don't give out 5 stars very often, but this dentist…read moreoffice definitely deserves it!! They give you a warm neck pillow for while you are getting your teeth cleaned! They are even doing a promotion right now that if they like their Facebook they will give you a free fluoride treatment!! The dental hygienists are very friendly and kind! They will work with you to do what is best for you and at an affordable cost! They talk to you but don't ask you a ton of questions while they have tools in your month. The dentists are nice and quick! Don't prolong your visit by making your wait. They are kind and give you a lot of positive feedback instead of critiquing you. There is a tv and radio for you to pay attention to if you want. And every room feels pretty secluded, so you don't need feel as vulnerable as at other dentist offices I have been to. The real selling point to me was the warm neck pillow! I just can't praise them enough for this ingenious idea!! I will definitely continue to come to this dentist office as long as I live in the Kalamazoo area!!