In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

Never bothered to get back to me. Completely uninterested in business or answering any questions.read more

Love working with enoc he always there for our family when we need to for any concernread more

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

wonderful job got me exactly where I needed to be. was so helpful and professional but also very…read moreunderstanding

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Evan provided me with excellent customer service. He gave me a quote via phone and helped me get…read morethe lowest quote. I will definitely be recommending people to come here! Thanks Evan. There regional manager Samuel Lozado is amazing ! He was able to answer all of my questions and assist me.

I've always been hesitant to change my insurance because I've had it so long but I was paying too…read moremuch!! Kat really helped me feel comfortable with finally making the change. Best part is I have better coverage and saved me a lot of money! Awesome customer service! Thanks, Kat!

yay! my new car is insured!…read more Seriously, the best insurance agency I've ever dealt with! I could not be happier with their attentiveness to details and the vast knowledge of the team. I've been a client of CalView Insurance for around 3 years now and couldn't be more satisfied. From renters insurance to auto and commercial, they have been my one stop for everything, But the best part was even if I couldn't go there physically, they would help me via phone like no difference. I've only had great experiences. Natalie is the kindest person on Earth, but the rest of the team have been the greatest resource for me as well. Thank you so much for helping me save money on monthly basis!

Jasmin was very helpful. I gave her the situation and she asked questions I normally wouldn't…read moreconsider. She looked into other ways to try and lower my payments and deductible. It took 2 days because my situation was a bit complicated (at least to me it was). Many insurance companies were giving me some sort of 14 day delay due to some BS California policy but Jasmin found companies that would get me setup immediately. I am very grateful.

I'm a contractor specializing in high end outdoor pergolas, I was referred to Sid by one of my…read morepeers for liability and worker's comp insurance. Sid was very responsive and was always available to me by phone and text. He took his time to explain the policy and was right on with the time frame. Even though I haven't met Sid in person, he was still able to make the process very easy and seamless. I will continuously return to him for help as Sid is a fantastic asset. I recommend his services to every contractor who is looking for workers comp or liability insurance Thank you Sid!

THIS INSURANCE IS DISHONEST. They get your down payment and…read morethen for any reason they want to cancel your insurance. EVEN YOU DON'T HAVE ANY TICKET! Money hungry. Let's go Mercury Insurance more Profesionals.

This review is based off of experience and interaction with Liz Ramirez. She is incredibly…read moreprofessional and very helpful. My daughter just got her license and we were searching for insurance. After spending hours upon hours looking, we found Liz! She had originally sent a quote that was much lower than we ended up paying, but she was also honest about everything and stated the rate depends on your driving record and history. She had given another quote but it was still higher than what we hoped. In the end Liz helped lower it and we paid for the year. She sent us a copy of the insurance card by text and email the same day. We signed an e-doc and she assured it would be emailed and sent over shortly. The only reason I have to give this 4 stars is because we still do not have that document which was signed 4-5 days ago. We are still waiting for that email, I will happily change this once that is received. Reading the negative comments has scared me because I hope they are not scamming people. I also hope they don't have hidden charges-- my experience up to this point has been good, so I can't say anything negative. Hope this helps anyone trying to get insurance contact Liz she is great ( lisbeth@viosinsurance.com )

I tried obtaining an auto insurance quote from Vios over the last 2-3 weeks and unfortunately my…read moreexperience did not match the positive reviews I read beforehand. I first spoke with Josh about two weeks ago and never received a callback. When I followed up, I was told they could not quote me until closer to my renewal date, which is the 19th of this month. I then spoke with Jose, who stated he was the manager, and he assured me he would have a quote for me by Monday even though it was still a little early. Monday came and went with no communication. Yesterday, May 12th, I called again and spoke with Josh, who once again told me I would receive a callback. Today, May 13th, after still hearing nothing, I called back yet again. Josh blamed the delay on Jose, saying Jose was supposed to call me. Jose eventually called, made excuses, and again stated he still could not provide a quote even though my renewal is only days away. When I asked to speak with a supervisor, Jose stated he was the supervisor. I then asked who his supervisor was, and he said someone named Val, but told me they did not want to speak with me directly and that I could email Jose and he would forward it. I was planning on bringing over three policies, and the only reason I continued pursuing this was because of the strong reviews I had seen online. Unfortunately, the level of communication and customer service I experienced did not reflect those reviews at all. I understand businesses get busy, but my time is just as valuable as theirs. In the end, I will be taking my business elsewhere, which is unfortunate because I truly tried to be patient and understanding throughout the process.

If you get lucky enough to speak with Vanessa you will be in the most capable hands. She is an…read moreangel and helped me through a stressful situation where my car got impounded. I shopped around and found this insurance. Best rates. Even got a discount! Highly recommend.

This is my 3rd time getting insurance through this agency, and unfortunately, this experience has…read morebeen very disappointing compared with my previous visits. I purchased my policy on 10/1 and was told my next payment would be due in 30 days. However, my paperwork showed the 19th. I asked that same day for clarification so I could budget accordingly. By 10/7, after repeated follow ups, I was still trying to get a clear answer and locate the updated documents they said had been emailed. The agent eventually explained that autopay had not been set up and that she had corrected the billing schedule. That explanation would have been helpful when I first asked. Instead, the response emphasizing what she had already told me on the phone felt dismissive, especially since the paperwork contradicted that information. When you pay $200 broker fee you expected clear communication and assistance with basic questions about a policy. I understand mistakes happen, but customers should not have to keep following up for nearly a week to confirm a payment due date. As a returning customer, I expected better service.

Very good insurance company and excellent guys, they work professionally, very satisfied with the…read morequality and service of work !! I recommend it to everyone!!!

I was having a hard time finding an agent and then a friend referred me to Tamara. She helped me…read morebundle a package deal and helped me with business insurance. If you need help and good rates and help during claims definitely call.