I've been with Steve Bauer and State Farm since 2014. Sometimes I like to drop by in person as I live close by. Yolanda helped me today with my additional car policy. She made sure that I received the two-car policy discount. Not only that, Yolanda called the State Farm office (in another state where I own a house) and spoke with the agent about setting up a retroactive discount for my home owners policy--because I've been with State Farm for my cars (and my house in the other state) but I did not realize I qualified for a multi-policy discount on my house! Well done! I always feel I've been given the best service in Steve Bauer's office and I always know Yolanda is on the ball! Thank you! read more

Steve has always been a forthright and easy agent and his staff is lovely. One staff member, Yolanda Allen-Hill, always goes above and beyond. Steve personally called me to let me know my house would no longer be fire-insured due to the wildfires and gave me other options. read more

Yolanda at State Farm always provides excellent service to our family!! Thank u for all u do Yolanda! And thanks to Steve Bauer and all the State Farm staff as well! read more

Steve Bauer - State Farm Insurance Agent - Auto Insurance Near Me - Berkeley, California

I love Steve Bauer and his team! these guys are just so helpful and pleasant to work with. I often call one of his team members - Yolanda Allen-Hill - and she is consistently cheerful, informative, professional, and helpful. I finally had the pleasure of meeting her today, after working with her for years and after my car was stolen ... and she was going above and beyond as usual, helping me out as I began filing a claim! Yolanda is just a great "face" and first point of contact to Steve's office. Steve is always really friendly and very good at explaining the intricacies of auto and home insurance. I always feel seen and heard by this team. Highly recommend! read more

We have been using the Steve Bauer State Farm office for many years with multiple policies and they have always been nothing short of wonderful. The staff is always friendly, professional and helpful. We highly recommend this office! read more

Yolanda has been an incredible help. When I lost insurance she was able to help me get California FairPlan coverage ASAP. Super helpful and fun to work with - I highly recommend. read more

Steve and his helpful team have and continue to make being a State Farm policyholder easy. When I reach out to them, I have always experienced a professional, efficient, and trustworthy conversation that honestly answers my questions and concerns . read more

Yolanda and Linda are actual angels. Cannot express enough how important it is to have agents that know what they are doing! Thank you for all of your help. read more

I have been with Steve Bauer's State Farm branch on and off for many years dating back to when I first learned how to drive. I have always received such wonderful personalized assistance. I always loved working with Yolanda she would always go the extra mile in assisting me with changes to my insurance plans as my needed changed through the years. Thank you all for all of your assistance. I truest recommend this insurance team for any of your insurance needs read more

I want to share a shout-out to Yolanda Allen-Hill at Steve Bauer, State Farm Insurance. Yolanda has been my go to insurance person for more than a decade, and she is always clear, helpful and super-prompt in her responses to my inquiries. In one case, I unexpectedly needed additional insurance documentation within 5 minutes while my teenage daughter was at her DMV driving test appointment, and Yolanda faxed the required document to DMV's fax number in a matter of minutes. She always gives it her all. I can't recommend her and the office in general highly enough for their responsiveness and efforts to help however they can. read more

We've worked with Steve and his amazing office (Yolanda, Linda and Jose Luis) for years. Everyone is well versed when we've called for help (claims) and/or coverage with our property and auto policies. Whenever we've had any questions about our coverage details, rates and claims - everyone in this office has been able to answer our questions and provide solutions. read more

Excellent Service, feels like I am supported by Family! Steve's Team is nothing short of amazing. Solid Communication is the basis for any Great relationship, and I am never confused about rates, processes, etc. I am quite comfortable here, I think I'll stay :) read more

Yolanda went above and beyond double checking my claim and making sure I received the full amount of my loss. Thank you Yolanda for always looking out for us. read more

Linda helped me with everything. Never had a problem all three years I was with them. Quick response time, above and beyond assistance. Perfect! read more

I called in a broken windshield claim and was helped by Yolanda. She was politely, friendly, professional and timely. The claim was processed immediately. Thanks for the amazing customer service! read more

Steve and Yolanda have been very helpful for years and immediately responsive if we need to file a claim. We have had all our cars insured through them as well as homeowners policies. They really care and also take the time to explain and review coverage. read more

I've been with State Farm since my first car purchase 30+ yrs ago and with Steve Bauer's office probably some 25yrs of that. I usually work with Yolanda in his office and she's the best! She's responsive, informative and friendly. I've occasionally interacted with other staff in his office and they've been great as well with customer service. Highly recommend Steve and his staff. read more

The best part of insurance is our agent. We've dealt with both Steve and Linda, and they are fabulous.

Steve's been our agent for years. He and his team all do great work and come up with helpful ideas that we wouldn't have thought of ourselves. In addition to Steve, we've worked with Yolanda and Jose Luis over the years and they're great. read more

Our family has been with Steve Bauer and Yolanda andnow Linda Nguyen-Cheung for over 20 years. We have had our share of claims and they have always been managed efficiently. More importantly, Steve and Linda provide a level of personal service and attention that is not common in the insurance industry. Steve or Linda are always available to answer questions and provide information and guidance in managing State Farms various products. We look forward to many more years of working with Steve and State Farm. read more

I can always count on Steve and his great team, especially Yolanda, to take care of all our insurance needs. They've made the claim process as painless as possible. What does the ad campaign say - "Like a good neighbor". It's great to know I can call my good neighbor and get my problems solved! read more

Shout out to Linda, who helped me so much with my claim! You will have no regrets if you choose this office! Thank you guys so much

I have been with Steve Bauer since he took over the State Farm practice from the previous State Farm agent, and I haven't left since! But that doesn't mean I didn't explore others - I did. I went to them originally because I got the best rates; and when I moved to Southern California, I checked against other insurance agents and Steve Bauer still came out on top, But the real reason why I stay with them year after year is because Steve has the BEST people working with him. They're like family!! Working with Steve's wife set the tone of my relationship with everyone there. They've helped me through so much of my changing needs over the years. When she eventually stepped away, Yolanda became the mainstay of the office for me. She is such a special person with an ability to make everyone feel like they're part of the family and not just a policyholder. She is the GOAT and I hope she and Steve plan to stick around for a long long time. read more

I recently got car insurance from this branch of State Farm. The agent that helped me was Yolanda Allen-Hill. She is amazing. It was my first time getting insurance on a car so I had allot of questions and felt overwhelmed. Yolanda was patient and helpful answering all my questions. She also worked on getting me the best deal to match my budget. It was a very great experience because of Yolanda I will be recommending this branch every chance I get. Do your self a favor and ask for Yolanda she's the best. read more

i went to Yelp just now to post a review of this office and discovered I'd written one in 2015 which had never got posted. Now it's finally been posted, and I want to follow up to say that this office is still just as great. Both Yolanda and Steve have been super helpful over the years in responding to all our insurance questions and helping us deal with issues arising from travel and home remodeling. We really appreciate the friendliness and efficiency of everyone in the office. read more

Linda Nguyen was terrific at getting us insurance, and switching from a company that we didn't like and a policy that we were paying way too much on. We're now paying less and happy that we are with this company. Insurance shouldn't be a hassle and she made the entire process easy and affordable for our entire family on auto insurance. A big thank you to you Linda for your courteous and professional assistance. read more

I need to put in a good word for Yolanda, who is always quick to respond to new information and questions; she also takes the time to review our coverage and let us know when there's something we should think about. Highly recommend this office! read more

Appreciation post for the excellent personalized care provided by Yolanda Allen-Hill! Ms.Allen-Hill's attention to detail and care for her clients is unsurpassed. I have been a client for over 20 years. Highly recommended!! read more

I have been a client for years and my mother was a client for years before me. Steve and Linda are there whenever you need them and make things almost effortless if necessary !! I so appreciate them and highly recommend ...they have made things personal in a good way!! read more

I've worked with Steve Bauer for about 20 years. I initially had auto and renter's insurance (which I was surprised to discover covered a theft from a hotel). Now my husband and I have homeowners, auto and other policies with State Farm. Steve has given us great advice over the years. He explains everything clearly and he, Yolanda and his other staff are always super responsive when we have questions. The few claims we've had have gone very smoothly. State Farm is good insurance. We rely on Steve, and we highly recommend him and his crew. read more

Caring, personable staff. Very efficient and responsive. Best insurance experience of my life.

Linda from Steve Bauer's office was very kind and helpful when I had a question about coverage for a bounce house. Grateful to have been with State Farm and their kind staff. read more

Steve's office is great. I mainly work with Jose who is always super helpful and responsive. He helped me get my home covered after another State Farm had failed to do so. I also appreciated the policy review face to face with Steve. He has been in the business a long time and knows the ins and outs. Highly recommend moving your policies to State Farm and Steve's office. read more

We have had State Farm Insurance for our home for decades and just changed to Steve when our previous agent retired. We have gotten great service so far from Steve and Linda. We recently added our car insurance and not only saved compared to our old AAA policy, but are now receiving an additional discount on the home policy. Wish we had switched sooner! read more

It must be 30 years or more that we have been with Steve Bauer for all our home and car policies. Before that, it was Dwight Howland, that's how far back we go! They are the best, best, best, for everything! Steve is a wonderful, wonderful agent, for so many years and we appreciate him so much! Yolanda is amazing. AMAZING. Her knowledge is so vast, about everything. She knows my voice when I call, remembers everything about out policies even before she can pull them up on her screen. She is so committed to helping her customers, always looking for ways to save us a little money. I don't know how they could be better - love them! read more

Jose Luis Gray, one of the agents and team members, was extremely helpful in getting us covered for our new home.

We've been with Steve Bauer for 15+ years and are fully satisfied! Every time we've reached out with a question or adjustment to our insurance, Steve and his staff are friendly, competent, and timely in the response. They're reliable and transparent. Highly recommended! read more

To echo the sentiments of others, I have nothing but high praise for the service and attention Steve's office affords us as customers. State Farm is a huge company, but Yolanda, Linda and others in the office make our experience feel very personal and individual in their care and concern for making sure every detail is taken care of and done to the best of their ability. I have been a long-time customer with coverage on all aspects of life (house, cars, etc.), and will stay for many more years! read more

Great service and friendly staff. We have had claims and everything has been handled very quickly and efficiently. There was no work for us and we were paid really quickly! read more

My family has been with StateFarm Insurance for just about 20 years and I must say Yolanda has continuously assured us that we were a part of the Statefarm family. Always efficient and prompt when in need. She makes sure we have the best possible coverage for our needs. Always honest and informative and goes above and beyond for whatever we may need! Thank you for your continuous excellent service read more