Had a dead battery and car was locked and key fob would not work to unlock due to dead battery…read more Called AAA for rollback tow too Nissan dealer. Tow truck operator said he would try to unlock rather than me having to pay a hefty bill at dealer. He got open. He went the extra mile, THANK YOU

Work done right, great service, the one thing that went wrong was made right immediately. Good…read moremechanic, nice guy, and as honest as they come. The best!

This place definitely saved me time, money and potential difficulties. I was visiting family in the…read morearea and got a flat in the countryside of penn yan. I called AAA and they recommended this place as it was close to my rental home. Sarah at Bobs was so kind, so nice, so assuring that everything would be addressed. The service was incredible given the challenge my tires presented- they got them and got me back on the road a day later- just in time for planned departure back to DC. I appreciate the value, service and really the quality of people there. I can't thank them enough or encourage others in the area to use them.

I am relatively new to the area. I purchased my first car here off a family friend. I decided until…read moreI knew more about the area, the best thing to do would be to use the shop that already had serviced the vehicle in the past. To my surprise, even being the picky car person that I am.. I'm already a loyal customer! Right now the world is turned upside down during the Covid19 shut down. I tried to wait out the shut down with my car getting serviced but it couldn't wait any longer. They took my car, no questions asked and went above and beyond to make sure my whole laundry list was taken care of, that day, same appointment. Incredibly impressed with the service, honesty and pricing! Will be making a trip to see them any time I need more work done. Even though I live in Canandaigua!

John from Pellicane Motors helped me in a stitch the other day. I had been waiting on a Geico tow…read morefor over an hour (in the cold) with another 90 + minutes to go, when I called him. He came over to put on my spare at that Kwik Fill in Mount Morris and realized that he could fix my tire for less than replacing it. He took my tire and fixed it and remounted in all in less than an hour and I was on my way! Excellent service, super nice guy, and a great communicator - My daughter's car needs some tire work etc and I plan to bring her car to him this week!

If you are looking for dealer with any moral compass, ethics or set of personal values not directed…read moreat lining his pockets at the expense of his customers, keep looking elsewhere! Last thing he and his minions said to one of his customers "everyone takes a bath on a deal once in a while and a deal is a deal". No enough soap and water available to wash the stink out of this place.

Excellent quality collision repairs. Superior paint color matching. I have been here several times…read moreover the years for deer hits.

I was referred to Clar's from the local parts store when asking for advise regarding repair on the…read moreflex pipe for my 2020 Ford. I went there directly and was told that the "boss" had gone down the road to get a car detailed but a message would be left and he would get back to me the next day which was a Saturday. He did not call. he also did not call on Monday. I called on Tuesday and I was told he was at the DMV in Canandaigua and would called me as soon as he came in. This is now Wednesday night and I have still not heard from him and I do not need to any more, I feel communication is a very important part of service and if a telephone call cannot be made, they must not want my business. I have made an appointment elsewhere. This is no way to run a business.

I had bought a vehicle from PA come to find out they never did a proper oil change which resulted…read morein having to get a new motor for the car. I had given Brian half down what he asked for to work on the vehicle and my now husband who worked with him at the time would work off the rest. Brian did not know how to properly take the car apart which resulted in parts being misplaced and missing and stuff getting messed up. I bought a running motor from someone who had the same vehicle, the motor was checked over thoroughly and was running with no issues. When brought up to Brian's shop he made me wait more than 3 months while my motor sat in his shop in god knows what conditions and refused to out it in as he had better stuff to do then tried to claim I didnt pay him when confronted. After all said and done when he finally decided to put my motor in my car now all the sudden the motor that ran now wouldn't even turn over. He tries claiming that it was a bad motor when in fact it was his neglect of over 3 months and such. Not to mention how many other people's rides he has neglected and took money for and still hasn't repaired because he is to busy with his friends stopping by to gab rather than completing actual work. He is very unprofessional and as soon as something doesn't go his way he takes it out on everyone else and doesn't take the blame for his own actions. I would not recommend him to anyone that needs any work done as you will be waiting several months and will have shit work done. Save your time money and headache and go to someone better

Brian has helped me time and time again when I've desperately needed a mechanic who could find any…read moreproblem and get it repaired quickly and at affordable prices! He's extremely knowledgeable (no matter the type or age of vehicle) and does a great job finding parts for as cheap as possible while still being reliable. His labor charges are also very fair. I've sent more people than I can count his way and he's always been amazing.

Jimmy does a great job and keeps a cool head under pressure. He pays great attention to detail.read more