I take pride in my smile and how my teeth look & I have Dr.Kavianpour to thank for that . It feels…read moregreat to get compliments all the time from my family, friends & co-workers on how my teeth look so perfectly strait & white . Few things I really like about Dr.Kavainpours office is that everything is computerized & up to date, which helps keep me in the loop on what's going on as I can see every tooth digitally in the computer screen & view my X-Rays live while sitting in the dental chair. It's all digital , pretty cool. When you go to this office you don't feel like it's your typical dental office it feels more like a spa ( soft music is always on , colorful furniture , always greeted by the staff, very relaxing environment ) . Best part of all Dr. Kavianpour herself is very detail oriented and explains each procedure so I know what's going on at all times . She is very friendly & good at what she does . I have been going to her office for many years now and recommend all my family and friends to her . They say a picture says a 1,000 words , what better way to show that with a perfect looking smile .

Dishonest about pricing. Came in for wisdom tooth removal, pressured me into doing other…read moreprocedures, said insurance would cover. Get a bill of a couple grand, I am a college student I wasn't expecting this. 0/5 stars. Don't go to this place, they're all friendly and nice to you to begin with, then will take advantage of your insurance and you! Also emails are SUPER unprofessional.

Dr. Bautista has helped myself my wife and my daughter on a number of occasions. Can't say enough…read moreabout his bedside manner. I find the entire operation while run with friendly individuals

My family and I have been patients here for just over a year, and we have generally had really good…read moreservice here. My wife just underwent extensive dental procedures and we were pleased enough to spend several thousand dollars at this clinic. However, on my most recent visit, an extremely disturbing and inexcusable practice was witnessed and directly affected me, as the patient. While waiting in the lobby to be called back for my cleaning, my dental hygienist, I don't recall her name, but she speaks with a some-what central European accent, walked out into the lobby area accompanying her prior patient. She then called my name, and walked over to the lobby computer to check that my name was correct. She used the keyboard and mouse at the lobby computer. She greeted me and escorted me to the patient cleaning room. When we arrived in the dental exam/cleaning room, she began to ask me a series of questions, typed and used the mouse on the cleaning room computer, then checked my blood pressure. She then handed me safety glasses, placed the protection bid around my neck, and began to handle the tools from under the plastic that were to be placed or used in my mouth. I immediately stopped her and stated, you have had those gloves on this entire time. Aren't you going to change your gloves?! She then said no, this room is clean. I then mentioned to her that I watched her walk out with her prior patient, wearing the same gloves, check the lobby computer wearing the same gloves, and started preparing and touching everything in the room, including the tools that would be placed in my mouth, all while wearing the same gloves. She then started making some rambling excuses, like no, no, I cleaned this room, and you don't have to worry. After much debate, she finally stated "fine I'll just change them." I said what about the tools? She said "what?!" I then said, this place has certainly changed in hygiene and cleanliness since my family first started coming here a year ago, and she replied, "maybe it is time for you to find somewhere else to go!" Needless to say, I was shocked, but she wasn't wrong. So I immediately got up from the chair, and told her she is exactly correct and I'll let her Manager know that she told me to go somewhere else. She then started laughing loudly, it was so strange, but disturbing at the same time. I reported this interaction with the front desk staff. They were very professional and sympathetic but unfortunately, the Manager was not in this particular day, and I was told that the Manager would call me the next day. It has been more than 3 weeks at the time of this posting, and I haven't had any contact from anyone at the clinic. While I find this practice to be extremely disgusting, what I find even more appalling is the hygienist's decision to debate a glove change with a patient, to out-loud laugh at me when I displayed my concerns and frustrations, and this clinic's lack of attention or concern to an extremely serious patient safety matter that can lead to the spread of bacterial or viral infections. It was clear that she had worn the same gloves with her prior patient and was attempting to use those same gloves with me. Disgusting! So now, and since I don't know what they have done to address this violation of the required workplace and patient safety standards, I am moving forward with notifications to OHSA and the state and local health department's oral health program. I hope in the meantime, no one gets Herpes or Meningitis from this place!

I returned to Ridgetop Dental for my routine cleaning. Upon entering, I encountered a new male…read morefront desk staff member/receptionist who was stationed behind a wall. He immediately turned around, looked directly at me, and then resumed checking out another patient without acknowledging my presence--neither with a "good morning" nor a simple "I'll be right with you." Standing beside the patient was a new Dental Hygienist, who I later learned would be performing my cleaning. She had the presence of mind to acknowledge me, saying, "Sir, he'll be right with you once he finishes checking out this patient." I appreciated being acknowledged and felt seen. After I continued waiting patiently at the front desk, the receptionist completed the transaction with the other patient and turned to ask for my name. Once I confirmed it, he simply said, "You can go sit down." I asked, "I'm checked in?" seeking clarification. Not long after I checked in, a female patient entered, and he greeted her warmly, asked for her name, and told her politely, "Thanks! I have you all checked in." I was later escorted to the back by the new Dental Hygienist, who was extremely friendly and professional. She even took the initiative to confirm that I had taken the antibiotics typically required before my procedures--an indication of genuine concern. This made me feel that she truly had my best interests at heart and was providing excellent customer service. She further demonstrated professionalism by deferring to the doctor, who also came in to speak with me about the matter. One of the factors that influences whether I return to an establishment is the level of customer service--either based on reviews I've read or my own past experiences. Unfortunately, this particular visit felt mediocre overall. The customer service at the front desk/reception area could be improved by ensuring all patients are acknowledged and treated with the same level of courtesy and professionalism. That said, I commend the Dental Hygienist and the treating doctor for their attentiveness, professionalism, and respectful treatment. Should I choose to return, I hope that the front desk staff will consistently demonstrate a courteous and welcoming demeanor toward all patients--not just a select few.

Needed to consult with an expert at a center specializing in implants. Consultation would be free…read moreof charge. Arrived, led to an office, Diana, the specialist, walks in with a yellow pad and pen. She never asks questions or clarification while I provide a summary of current care and reiterate my interest in what is possible. To answer, she informs me, requires a digital scans (X-rays and a panoramic) for an accurate evaluation and treatment plan. Diana informs us these essentials aren't insurance approved. Unapproved essential, oxymoronic? Maybe. Cost? $380. I agree. Returning after the images are taken, screen showing the last image which was a rendering of the mouth/teeth, she sits nearby. Not facing images, rewinding, discussing, or even examining the mouth. Note: I, the patient, was never shown any image to support the diagnosis and judgement she's about to make, "You are the most difficult, complicated case I have ever seen"- She continues- without referring to (generally done by pointing to an image on screen) or mentioning any possible findings, "..not enough density for implants. My advice, and your only option, is to find an oral surgeon and periodontist to place a horizontal bar inside to hold a removable. I don't work with any." With that, the consultation was over, spent $380 and had no new information. Here are some facts Diana failed to consider or discuss; a) I already had 5 implants with crowns, never an issue for years. b) the same area she claimed lacked bone density had 3 successful implants- 1st over 6 years, and next 2 for 18 months. c) her suggestion for a rod-held removable is at least from lack of attention or at worst from ignorance. Based on reports from dental professionals, a bar-retained removable would need a few implants into the bone for support. Of course existing implants in the area have to be removed first- creating less density. My entire interaction with Diana followed a unique form of deductive reasoning; to communicate an emotional predetermined decision against providing care, whether from lack of competence or distaste for patient, I will know. Anyway, armed with a concept of a suggestion, my goal was stiff upper lip, pay and leave. Emotionally distraught, I walked to the reception, made the $380 charge for scan and requested a receipt. For a simple consult, the 3 people behind the reception had many side discussions about what was done. Assuming the papers they handed as the typical paperwork; list of services rendered, cost, total due plus receipt to reflect zero balance. After returning home, I realized my paperwork was limited to a printed paper with date, my name and total paid. I called the office to request paperwork with appropriate codes, cost and zero balance on account following payment. I also requested a copy of the digital scans. After few hours, I received a single email- scan of one X-ray. No paperwork, no scan, silence. If you are interested in implants, avoid this "center"- I saw hygienist, technicians, receptionists and Diana. Dental chairs were unoccupied except for 2. This place is nothing like Ridgetop in Reston pre-2020. This place gives a warehouse vibe, from parking to suite- with its numerous cubby dental chairs lining a narrow hallway, a large scanner at one end, the receptionist at the other. One thinks of a mass production facility without presence of "expert" knowledge- maybe one comes when a procedure is scheduled? A place run by a person as callous as Diana, making radical conclusions unhindered by annoying facts or deductive reasoning is unsafe. If that isn't enough to deter any interested potential clients, allow me to add how this client felt in her company; I felt almost resented (I wonder if an overheard talk of shared heritage with another irked her) and with each question she dismissed, I felt silenced by a cold glare void of a healer's concern. By the end, cruelty replaced the coldness. May we never cross paths. For most, having implants is a step toward cosmetic perfection, and for others an opportunity to finally solve a decades old problem with new technology. Neither one should ever seek consultation here. We know there are dentists that may not be the best in every area, but I have never met one as aloof, unkind and arrogant as Diana. I can almost bet that if she donned a façade of civil chair-side behavior, the suffocated contempt would explosively bypass awareness ISO the bliss she must associate with crushing hope with alternative facts.

Dr Carter Reeves and his staff are phenomenal! Not only is their bedside manner wonderful but if…read moreI'm having a bad day they know how to cheer me up! I honestly recommend Dr Reeves & his staff to my friends, family and the entire Loudoun County community. I mean, I guess I even say come here even if you are out of town because there is no one like DrReeves or his staff that treats you with such wonderful hospitality and open arms, it's honestly like coming home to see a nice family member who just happens to be your dentist. He and his staff are also wonderful with children & that's always a plus! 10/10 stars, 100% recommended to everyone, even parents & kids. Such a warm welcome to all! I will always keep Dr Reeves as our dentist. He always makes sure you're well taken care of before your leave and being an adult with three children that's very important. Thanks Dr Reeves, Megan & rest of the Crew!

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Dr. Tahhan and staff are the absolute best of the five Dental offices I've been to in NOVA over the…read morepast 24 years. 7 months ago I had severe tooth pain and got right in. Tooth had already had a root canal, not amenable to re-treatment, so I opted for an implant. Tooth was extracted, an advanced material placed where the tooth was located to help healing and avoid dry socket. 3 months later implant was inserted with no issue. 3 months after that the abutment was inserted and a week later the crown was installed. I could eat right away with that tooth, and it feels perfect! Rory

Super professional, great cleaning. Office experience was amazing and the care they showed from…read morehygienist to dentist was first rate.

I am no longer afraid to go to the Dentist. Actually, I want to go to the Dentist, or at least to…read moreLoudoun Smile Center. I had my first dental appointment in probably 4 years (bad on me) after a family member referred me here. From the moment in walk in you feel comfortable and at peace. You are warmly welcomed, offered water, and a seat in a comfortable well-lit waiting area. Paper work is completely done in advance on-line, so that's all out of the way, they have all the information they need to get started. I was lucky enough to get Elizabeth as my hygienist, and I could not had been more pleased. She kept me informed with everything that was going to happen, had a great sense of humor, and incredible medical skills. The equipment is all new technology, and I can honestly say pain-free! I do need additional work since it's been awhile, but I'm excited to go back and continue this journey to healthier, whiter teeth. Helen, their Insurance Guru, will walk you through the options, explain what is paid for by insurance, what is not, really on top of her game. Big Thanks to everyone on the office for making me feel so welcome, I look forward to meeting the Dentist next week as my follow-up.

Guess what still causes pain? The horrible dental work (a crown) that was done at Loudoun Smile…read moreCenter over a year ago. It looks like my previous, detailed review and update on this whole ordeal has been removed. My experience was horribly overpriced and the results were awful. This horrible dental work needs to be corrected but the thought of having the tooth manipulated at all makes me nauseous.

Quick filling for my 7 year old I'm happy! Ped dentist pushed for her to go under so I'm happy with…read morethe results

0 stars- most unprofessional cleaning staff & front desk in the area. Front desk will spam call you…read morethen act like they don't know anything about it. I was sitting in my 10am lecture when I got 4 calls in a row from them. You'd think someone was dying but no, just an appointment reminder, something that could've been sent in a text or email. Then, during said appointment, the white dental hygienist girl decided it was a good idea to puncture & scrape all of my gums. Simultaneously, she continued to fill up my mouth with water while I choked. I had faith in the so called professional working inside my mouth while she continued to do this on my bottom/top set of the front teeth and the back of my bottom set of teeth but once this behavior continued for the back of my top set of teeth- the pain was unbearable. When I asked her to stop her service, she said "open your mouth" I then covered my mouth and said "But I asked you a question? Is it possible to stop this appointment?" she continued to tell me "I need to finish my cleaning open your mouth". She did not once question as to why I would want to stop because obviously she knows she's hurting another persons teeth on purpose. When I again refused and said I had never felt this pain during an appointment before she laughed in my face then got up and left without a word. 0 explanation, 0 apology, because this staff enjoys to hurt others for their own entertainment. Never have I ever been in so much pain from a routine dentist appointment. This is not the first time they've taken pride in being wrong either, only this time they didn't have a superior present to clean up after their disgusting attitudes. Avoid this place if you don't want your teeth to be sore after a regular cleaning.

It was my first time visiting the facility in Leesburg. I had the great honor of Meeting Mr…read more McBryde. He was such a very kind pleasant person. The people, receptionist and the assistance were so patient, and understanding of my fears and bad experience with past dentists. I was really nervous about having to deal with dental issue and what to expect. They've really made me feel very at ease. Very communicate and letting me know what diagnostics, assessments, and what the next steps to address identified concerns as well help provide a great referral for Peradontist specialist that they worked in partnerships for patient referral. I had shared my personal experience with different dentists, and were too pleased. It only added more to my fears and uneasiness. I truly enjoyed talking with Ms. Giannina McBryde D.D.D. She was very gentle, understand and most of all kind and totally honest to set my expectations moving forward. I look forward to continued services with the team. I highly recommend any patient whose feels they need to find a good Dentist, with people who are kind to those who are new to the area, as well the services. I look forward to my coming back soon to my next scheduled visit and consultations. Have a great day Ann Mary (Newcomber)

I was looking for a new dentist after having a few rough experiences at a previous dentist. Dr…read more Alwan and his team were so kind, understanding of my sensitivities and nervousness, and reassured me throughout the cleaning! I had 0 wait time to be seen after checking in at the front desk. 10/10 would recommend to anyone looking for a calming cleaning experience!