I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

Great customer service! I had my wedding diamond put on a necklace for my daughter's college…read moregraduation. It turned out beautifully!!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.

Nice friendly staff that greats you when you enter. I love…read morethe bargain bins, I found something that was a bargain in the bins......fantastic. The staff answered all my questions, I pointed to several shinny coins and asked how much, prices were in line with what I expected. I asked about bullion silver prices, seemed similar to other places. If you don't see it in the case, ask, they might have it, but it's not out. The place is small, so it's a little tight, if more than 2-3 people are in the coin area, but the have a nice place to sit while you wait.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Our first visit today was to sell some scrap gold. Michael was very knowledgeable, professional,…read morefair, and friendly. We will definitely be returning for purchases, repairs, and maybe more gold sales. He has an event In October 2025 with a national company coming in to appraise and possibly buy numerous items. We're glad we found him and highly recommend Michael's Jewelry!

This shop is a great find. I had necklace made and others repaired. Very happy with their work.read more

They were very nice and upfront about the cost but I'm not very happy with the look of the repair…read more You can definitely see where they added material to hold in my stones. I should have had them just make a new ring.

The absolute best jeweler in town!! I'm so happy we went here instead of any other place. My…read moreengagement ring was a family heirloom that needed to be resized, and the gentleman who helped us was so informative and patient. They got my ring done quicker than any other jeweler had quoted us, so we only waited a couple days. It came out flawless, the perfect size, and so clean. The price was good, and you can tell they really care about what they do. They were so kind to us, and even kept their doors open after they closed just so we could pick up our ring. Couldn't have asked for a better experience for something that is so precious to me.

My watch didnt last 12 HOURS after they replaced the battery. AVOID. Posted a pic below.read more

Went in today for a minor repair of my necklace . Nikki so kindly helped fix the necklace and…read moredidn't charge me as the repair was so minor . Very friendly environment and I will definitely go back

Been in a couple times, and each time was a very good experience. Took some of my relatives jewelry…read morein to get looked at, along with some pieced out broken jewelry to be sold for melt and each time received a fair price. Plan on going back in the future and would definitely recommend it.

Had a great experience here. Wish I would have found this place sooner. Repaired two pieces of…read morejewelry quickly and for a great price. Will go back when I can spend more time in the store looking at their selection.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M