I'd give Class Act more than 5 stars if I could! Been using them since we moved to Brentwood in…read more2019 and have had an amazing experience which each visit. Their team is always on time, does a spectacular job cleaning our home, incredibly trustworthy, makes friends with our pets, and sometimes we get a team member singing happy tunes!! They'll find things to clean that I don't think of. You cannot go wrong with Class Act. Would HIGHLY recommend them!!!

Daryl came out on time and did a fantastic job on cleaning my windows both outside and in to…read moreinclude the screens as well. He was professional and respectful of my property. I have only used Class Act Cleaning for my window cleaning since I have lived in Brentwood. They are both trusted and thorough and take pride in what they do. 5 STARS for Daryl and the team!

I asked for a deep cleaning and they delivered. Erika was extremely responsive and met all our…read moreneeds. I am pregnant and am not able to physically do some of the cleaning I once was able to. And with pregnancy I have been so sick and the smells in my house have made me feel worse. Somehow some way Erika and her team got rid of whatever smell I was smelling. Windows, window sills, floors, surfaces, bathrooms, bedroom, behind the fridge, inside the oven were immaculate. Even little things like wiping down some items on the bathroom counter or rearranging pillows. We've never had someone clean our home before and with a baby on the way I am so happy they were able to help us with this task. Well worth the money and absolutely would call them again.

Would recommend! It was easy to communicate with Erika and plan for a deep move-out cleaning at…read moreshort notice. Erika and her team did a fantastic job and at a very fair price. No complaints!

Molly Maid of East Contra Costa and Solano Counties: 2025 Nov - Dec (1 of 5)…read more Cleaners: 4.5 of 5 Communications: 1 of 5 Nov 9th & 10th: I secured Molly Maids for my mother-in-law whose spouse recently passed away. Because I want to make sure everything works out well for my mother-in-law, I drove over 4 hours from my house to hers. I drove there on a Sunday to meet Molly Maid's representative, Erika the following morning. Erika was friendly and seemed to have everything under control until she showed me the paperwork. She explained the charges and what I saw led me to believe that the frequency and per cleaning amount reads - $132.50 for every fortnight and $84.50 each week if we secure them for the entire month. Erika seemed to agree with me then even though I kept pressing her to explain the charges clearly. While she was there, I explained to my mother-in-law the cost and Erika did not argue, letting us to believe what we discussed was correct. We agreed to have the cleaners arrive on Dec 8th for their first cleaning after a $150.00 pre-cleaning charge was paid to secure that date. Dec 8th: First cleaning. The cleaning ladies were friendly and professional. They got the job done in under 4 hours. An additional payment of $345 was incurred, which my mother-in-law paid with a credit card. Between the time we secured the job, up to the day of the cleaning, I was receiving notices that 'Cash' or 'Zelle' is their preferred type of payment. I explained on numerous occasions that my mother-in-law do not have a 'Zelle' account and will be paying with a credit card so we can track the expenses. Dec 9th: After the first cleaning, we felt it'll only take an hour to spruce up if we hired them once a week. I wrote to Erika. See the following: "Thank you for your call back (at 10:46 AM) this morning. I believe we had a misunderstanding when you were explaining your fees and schedule to us on the 10th of November 2025. Charges: I repeated my thoughts on your charges a number of times. We thought that the $265 (making it $132.50 each time) was for twice a month and the $338 (making the charges $84.50 each time) 4 times a month. Reconsider: We were ready to confirm services for every week but seeing as that was not the case, we would need to reconsider our game plan. The document you presented was not crystal clear. We'll check in with you again soon. Thank you for your time. Receipts: I'm still waiting for the receipt from the original payment, and I would like a receipt for yesterday's work. Cleaners: The ladies did a good job yesterday." Dec 15th: I again asked for a receipt for payment received, via emails and texts. Dec 16th: I finally received the receipt, 8 days after the initial cleaning after I told them that my mother-in-law would like to secure a once-a-month cleaning. This shows how disorganized the company is. A well-oiled company would have had the receipts ready that same day to send to their clients. Overall, I think the cleaners deserve a high score and the company a very low score.

I live in Discovery Bay and had my monthly house cleaning today. Team 8 Anabelli and Estella did an…read moreexceptional job on my home. I have appreciated all the others that have cleaned my house in the past but this pair really seemed to propel me to send in this review. They were awesome.

This is probably the 5th time I've used this company. Today however I thought I was going to give…read morethem a challenge. I should start by saying that I recently adopted a French bulldog. I love her. She is the absolute best. She has her flaws one being that she is not as housebroken as I thought. My dog did a number on my couch. No matter what I did I couldn't get the smell of urine off my couches. I had excepted that I would need a new couch. Until someone told me that most carpet cleaning company's also do couches. So I called this company the only company I trust with my carpet cleaning needs. Ruben was able to fit us in quickly. Next Level Carpet Care saved my couches! He got those stains and smell out! My couches look like new and he extended the life of the couches. Given the size of the couches I felt the price was very fair. I will absolutely again call Next Level Carpet care for not only my carpet needs but also my couches. Thank you Ruben! I highly recommend this company, very professional and courteous!

Ruben did an amazing job on my sectional and rug. Such a huge difference ! Very professional and…read moreaccommodating. Sent me updates as I was not home. Will use again in the future ! Pricing was fair IMO. Quick response time after inquiry.

We hired Vip Cleaning Service for a carpet cleaning at our new home. They arrived early for the…read moreappointment, did a great job, and finished even sooner than expected without cutting any corners. They were also very helpful and accommodating as we settled on a convenient date/time for the appointment (our availability has been up in the air as we navigate our upcoming move), but they were very patient and offered several possible dates for the appointment. We will definitely call them again for carpet cleaning at the "old" home when we officially move out. Thanks again!

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

Had a long overdue cleaning needed for the carpet and ALF professional cleaning did a fantastic…read morejob. They showed up on time and got my stairs, and upstairs hallway and bedrooms shampoo, and steam cleaned. Thanks AFL!

I booked them and specifically highlighted the need for enzymatic products since we have pet urine…read moreand feces stains as well odors. They came in and used a basic commercial shampoo. They had started one room so they finished that but I am glad they didn't do the entire scope of work because the results are not great, as feared. They used HDX shampoo - you can buy that at Home Depot for $13....

We asked Bay Area Commercial Cleaning Pros to provide a one-time deep cleaning for our home. They…read morewere super communicative, provided a clear checklist of what the scope of work would entail, and gave us a clear methodology on how their rates would be calculated. Once we finalized all the details, they were somehow able to slot us in for the next morning - amazing. The cleaning team arrived on time and all were friendly and professional from the start. The deep clean took about 3 hours, and the results were top notch. Based on all the nooks and crannies they reached, it was clear that they had gone above and beyond to do a thorough job throughout the home. We were so pleased with the results, and we will definitely be reaching out to them for future needs!

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

Update 2026:…read more Repeatedly ignored scheduled appointment times. Despite multiple requests, the crew would arrive hours early or late and bang on my door until I opened it. I explicitly asked the MANAGER to ensure they stick to the agreed time, yet they showed up three hours early again simply because another customer canceled. Then the manager stopped answering her phone. The crew don't speak English so you need to reach out to the manager every time. Poor planning, unprofessional management. Not recommended.

I had them 5 months in a row, once a month cleaning. Each time there was an issue. Shower not…read morecleaned one visit, untouched. They did not want to take responsibility for this. Sent pictures to prove it. A bathroom floor (same bathroom twice) was mopped before vacuuming which left previous dirt stuck all over the floor, twice. Even after I pointed it out the first time. One of the girls tracked dog poop up the stairs. The owner will only respond to texts maybe half the time. Very disappointing. Kept giving them chances to redeem themselves, but it didn't happen. So, no, I do not recommend this company.