Two weeks into moving into our new rental, we had a cockroach problem. We contacted a number of…read moreexterminators for quotes and had them come by the house to diagnose the issue. Kevin was the most thorough by far! He moved our kitchen appliances to show us where they may be nesting, and identified potential entry points that needed to be sealed. He did regular treatments and followed up to make sure that our pest problem wasn't recurring. When our bug problem became a mouse problem, he came by immediately with traps. When the mouse got loose in the house, he coached us through how to catch it live on the phone, and came by the next day to check on us. Kevin is extremely punctual and communicative, responding via texts and calls within minutes. His service is worth every dollar. No one wants to need to call an exterminator, but if you do, call Kevin.

I continue to be a loyal customer of People's Pest control. Kevin really cares about what he does…read moreand goes above and beyond to service your home. I am always impressed by his punctuality and thorough assessment. Do not hesitate to reach out to him. You won't be disappointed!!

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

Susan's exterminating was great at communication and doing the spraying and baiting for our pest…read moreproblem. I appreciated the follow up call after to give me an update.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!

If I could leave no stars, I would do just that. We called repeatedly and emailed repeatedly, but…read morethese "professionals" didn't even have enough integrity or professionalism to get back to us. If they didn't want or need the work, they could and should have gotten back to us to let us know. Just so all potential customers know exactly who you're dealing with...

My contract ran from April 2025 to April 2026. I decided to cancel and called them on February 4 to…read moretell them I did not intend to renew when the contract ended. They sent out a technician on March 9, without my requesting it or any prior notice, to remove their equipment from my property. On March 22, I got a bill for the month's service. I called, they said they'd reverse it. Didn't happen, so I followed up today and was told I'm not entitled to the money under the terms of the contract. I told them they were the ones who terminated the contract early and they still refused. Reason they gave is that I owe them the money for the work they already did despite the fact that they deprived me of a month of service which they now expect me to pay for.

They PESTER you for every up charge possible, i didn't know i even renewed my service, they never…read morecontacted me or had a contract signed. After 6 months sent me to a debt collector.... Stay as far away from these guys as possible, terrible business and even worst customer service

It is so rare to find a company that operates with this much heart, honesty, and professionalism…read more From the moment John stepped inside, we felt in good hands. John came out to treat our termite issue on short notice; he truly went above and beyond what I expected without added cost, and it's clear he truly cares about the people he serves. Elite Pest Control Philadelphia is more than just a service--they are wonderful people who happen to be experts at what they do. If you have any pest issues at all, do yourself a favor and call John at Elite Pest Control Philadelphia. My family and I couldn't be happier. Thank you so much, John! You are truly the best!

We were very happy with this business. Very friendly, polite. Helped solve my problem Will use…read morethem again

Company could match the price I was paying to My last exterminator who recently retired. So, I…read morehired them. Getting it sprayed hopefully this week.

My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

I would have given a higher rating if the problem was eliminated but it wasn't. I called and spoke…read moreto Bob who in turn acted promptly the same day. I found out I had a bed bug problem. Well I was frantic about getting the problem resolved as soon as possible ( this was mid August). We set up an appointment so the house could be treated and Bob informed me on how to pretreat the household items and clothing prior to the extermination treatments. To make a long story short after three treatments with thirty day intervals in between treatments the bedbug situation was not getting better but worst. Instead of seeing dead bedbugs after spraying and staying away from the house for seven hours at a time, because of the pesticides, we saw a couple of live ones crawling around. At this time it's November almost Thanksgiving. It all began in one of the bedrooms by this time I found one crawling on the frame of my kitchen! That was the end of it for me! Mind you I called Bob to let him know about it. He sent his grandson over the next day to confirm that what I trapped on my door frame in my kitchen was a bedbug. I asked what was going to be done about it and the reply was that I had to wait another thirty days because my house was just treated. I guess another thirty days for these bugs to reproduce and cause more havoc lol. Don't get me wrong, I really like Bob and Kyle, they're very pleasant and compassionate people. However, combating even the smallest bed bug problem like I had became too much and started to become an infestation problem. With that said I do not recommend them to combat bed bugs by no means at all. They maybe good for other pest control services. However, if you have bed bugs stay away!

I can't say enough good things about how this company treated me. I found some weird bugs in the…read moreapartment and freaked out thinking it was bed bugs. I called this company around 4pm, and the owner calmed me down and talked me through the next steps. His grandson showed up the next morning at about 9am. He did a thorough inspection of all the furniture, and even took pictures of what he found to send for a second opinion. Turned out I had Carpet beetles. He treated the house for that and even treated the outside. They charged me what I thought was a fair price, so I gave a decent tip. I don't I would have gotten the same service from the larger chains.

After 30 years of satisfaction, my previous pest control person retired. I then signed on with one…read moreof the larger chain companies and never knew so many pests existed, their service was ineffective. I found Power Pests here on Yelp and wanted to try a local, smaller company again. I could not be happier with the results! Tom spent an extra amount of time dealing with all the problems that had compounded over two years of bad service. Within days I had absolutely NO ISSUES! The value of the work was so high that I chose to negotiate a higher price then he quoted. That's right; the quality and thoroughness of the work deserved a higher price than quoted on my large home. I look forward to continuing with Tom at Power Pests. I highly recommend Power Pests.

They answered Me right away. Was trying to get Me the same price I had from My old exterminator who…read moreretired. Almost matched the price. But very courteous kept in touch with Me.