I'm a 79 year old man that had s0me dental issues. Dr. kapadia treated me with the best services any one could ever get. and the cost was within my budget. I give her a 5 star rating cause I feel she went over the service i was expecting. she put a plan together and explained what was need going forward. And is will to work with me for the best of my health going foward. Thank you so much Dr. read more

I am a huge fan of Sterling dental group and Dr. Kapadia. She is very sweet and calming. She is also very good about explaining what is happening and what needs to be done and presenting a clear plan. Every visit has been a pleasure. The staff, from the front desk to the hygienists, has always been professional and pleasant. Always helpful and flexible with scheduling and planning. I never thought I'd be a fan of a dentist. But, there's a first time for everything, I guess. I cannot recommend these guys strongly enough. read more

Dr. Kapadia and the group at Sterling dental are the best. Very professional, knowledgeable, and compassionate.

Everyone at this office makes it incredibly easy to take great care of my teeth. I'm always able to find an appointment that works for me and their online reminders and tools make everything easy to keep track of. This office definitely embraces technology and uses it well to ensure my oral health is top notch. Dr. Javed is super friendly and remembers details about conversations you had with him 6 months ago. Really makes you feel like he is invested in you as a patient! Jenn has done all of my cleanings and she is great, really thorough. I know I'll be going here a long time. read more

I have only been about 4x so far but am already a huge fan! I had a TERRIBLE experience with a different practice and have come to Sterling Dental to "fix the mess"... They have all been so WONDERFUL! They definitely take their time to understand the full scope of work, review all options and make you feel comfortable every step of the way. I can't thank them enough for making the experience so delightful... read more

I've been going to Sterling Dental for several years and absolutely love it. I highly recommend them

I was surprised to hear that Linda Gallant no longer worked at your office, but with that said, I want to say that Leah was wonderful. I also have an appointment with an Endodontist next month. Hopefully, I'll get some good news on both teeth! Thanks! Ann Plourde read more

Very professional and kind staff. I highly recommend them for your dental needs. They make sure you are completely comfortable before any procedure. Nicest people in a dental office that I've ever met! read more

Awful place. Always trying to up sell. Did not tell me my dental insurance was now out of their network. Sent me a bill $113.

Sterling Dental is wonderful! From the office staff to the Hygienist to the doctor everyone is friendly, compassionate, caring and truly are there to support you. Dr. Kapadia is so kind and patient. She educates you on all your options and is there with you for any questions or concerns you might have. I cannot say enough positive things about this establishment. I am so happy to have found them. read more

I LOVE Sterling Dental and my absolutely AMAZING hygienist, Linda. I'm a faithful "every six monther" AND I do floss everyday (really!) but even with that, I need my teeth cleaned and this is the place to go. Years ago, it was owned by another dentist who has since retired. I now see Dr. Rapose (if/when necessary) but typically it's Linda for my cleaning, a check-in with the doctor and then I'm gone! I highly recommend Sterling Dental Group to ANYONE looking for a dentist or hygienist (ask for Linda!) :D read more

Well I had a emergency and needed a tooth extracted, so I called Sterling Dental group and asked if they were in contract with my insurance, I was told yes but after the procedure I was then told that they weren't and had to pay full price. I believe that this is extremely wrong to tell a patient. Should be illegal. As for the doctor that did the extraction, I would give 10 stars. She was absolutely amazing. She was caring and extremely professional. She talked you through every single thing that she was going to do. Dr. Tanvi Kapadia is highly recommended , only wish she wasn't part of that office. I gave two stars because I believe the team that answers the phones and checks all insurance coverage need to be retrained. I should of called my insurance provider, instead of trusting the team. Lesson learned I guess. read more

Recent update, September 6, 2016, Sterling Dental canceled my dental cleaning that was suppose to be tomorrow. Interesting since they always send email acknowledgement and when I did not receive one I called to confirm my appointment and they did not have it in their books. I would say that my relationship with Sterling Dental is terminated, the take over of the practice from Dr. Scherr has definitely changed, I would not recommend. So am revising my review of Sterling Dental Group, 8-16-2016, since the practice has reviewed their procedures and revised the balance of the secondary procedure. The second procedure I had paid half and the practice has taken off the remaining half from my bill. I truly hope that I can find the office's reception and transparency with cost of procedures to be back to what I had experienced in the past. I again had no complaint with the quality of the dental services I received during the root canal or with the dental hygienists at the practice. I would have sorely missed not having Linda as my hygienist and 25 years with this practice. They contacted me with the change they were willing to make and this to me shows a willingness to resolve issues with their patients which as a consumer is what we are looking for when we patronize a business. Original Review: My experience and low rating is reflective of the lack of transparency that this office provided. As stated on their website "We believe in complete transparency when it comes to your dental care. Patients at Sterling Dental Group will be fully informed every step of the way and not encounter surprises in their treatment." When I asked how much the whole procedure would be, I was told it would be $1440 and I would have to go to the Auburn office for the first part of the root canal and return to the Sterling office for the post and sealing. When I went back and finished today I was shocked to be told that I would owe another $499 out of pocket for the visit. I believe that the service and the upfront information I received when the office was owned by Dr. Scherr has been lost; when I asked how much for this whole process and I was quoted $1440 I believed I was being quoted for the start to finish of the root canal procedure. I will be leaving this practice as will the rest of my family; it wasn't the doctors at the practice, it was the business and the way the patients are treated. They left me feeling that revenue, not dental care, is what is important to them; they would rather lose a customer and her family who had been with the practice for over twenty years, before they recently took over, rather than trying to rectify this in any way. You do not like leaving a business feeling taken advantage of, which is what happened today. Words and phrases can be twisted any way they want, in the end it comes down to customer satisfaction and service; I was not given a quote for the whole procedure like I was led to believe, but only part of the procedure. They have made the choice to let a long standing customer leave rather than working to make this right. This is not a practice I want to do business with, nor should the dental patients in central mass. read more