Neutral, Informational Review…read more I want to share my experience so future members know what to expect. The gym facilities themselves are fine, but I found the membership process and information provided at sign-up to be unclear. I did my best to get all of my questions answered upon signing up and trying to cancel. I'm still working on that right now. There is an annual $88 amenities fee, and memberships here are contract-based. There isn't a month-to-month option. If you want an unlimited guest pass, that comes at an additional cost. The gym also uses a tier system that affects which locations you can access. I wasn't made aware of these details until I tried to cancel right now. When I tried to ask questions or make changes to my account, I often had difficulty getting clear answers. It made handling membership matters more stressful than it needed to be. This is your basic experience of what everyone says "why do gyms make it impossible to cancel" this is one of those gyms. I'm sharing this so others can go in fully informed and ask the right questions before signing. Transparency at the beginning would make the experience much smoother for everyone.

11/23 today there was completely different staff at the front desk and so I made it a point to walk…read moreinto the gym without headphones and leave without wearing my headphones to see if anybody would open their mouth and speak to me. This is the only one life location I have come to that staff refuses to acknowledge you. I pay over $50 a month the least that the employees could do is provide the most basic level of customer service why am I not even getting smiled at? I was reply to by the business owner advising me that they would talk to their staff and yet I've seen zero changes and today I went as far as even asking the front desk, lady, why is she refuses to speak to me and she just stood there looking at me, dumbfounded, looking around for somebody to save her I said to her you know you are the only one life location that I come to that refuses to speak to anybody walking into the gym she looked at me like a deer in headlights. Her name is DIANE. train your staff to speak to people. It is literally the bare minimum that your staff should be doing a good morning. Have a good day goes a long way. This is bare minimum customer service. If I did not have to come to this location I would never step foot into this gym, but I refuse to drive 40 minutes every day to Manassas where they actually have trained staff that actually acknowledges their customers and isn't actually 200 times better gym, but I'm stuck here. It would be fucking nice to be greeted. I hate this location. Still being ignored walking into facility :) 11/19 And it's always the same employee. Very clear management could care less. No better location than Manassas and Fort Totten in DC. I recently moved to Herndon so I've been having to try to go to a gym. That's much closer to my house instead of driving for 35 minutes to Manassas and honestly I don't care how petty this makes me customer service should still be at the forefront of all of your businesses. There should be no reason why I'm walking into your establishment early in the morning where I can't even be told, Good morning I just get ignored because your front desk staff is just sitting on their phone , but let their friends come into the building and then they're all attentive and chatting and friendly but if you're not one of their friends, you're not gonna get spoken to I don't appreciate that whatsoever. Customer service is a huge deal to me if it's not obvious from my reviews. Not to mention that this location is huge, but it is completely laid out incorrectly. I'm not really sure why they need for a whole physical therapy office in this gym. If so much space and all the equipment is so freaking close to each other. You don't have any privacy when working out you don't even have personal space forget privacy because you're at a public gym but there is NO PERSONAL SPACE. You can barely even walk through machines you have to completely go around.

This review is for Lifetime in Sterling, VA. First of all, didn't even know there was a lifetime in…read moreSterling. This gym is massive. I didn't even know it existed. It's down a dirt road but im assuming, pretty new and everything is so clean. I prefer the classes over the actual gym and they have tons. They also have a pickleball court! It took me a minute to find a parking spot but again, lot of very big for the size of the facility. When checking in, there is no questioning for guests, which I liked. I didn't have to talk to anyone or fill out a form. I just got to go and do the classes. When walking thru the main level, there is a whole basketball court, pickleball court, child care, FULL locker rooms (that are huge). You go upstairs and huge weight training room and group fitness classes. I love Heidi's Barre classes. Everything is so clean, looks so nice and welcoming. The reason for 4 stars is the price of the membership. $170 seems silly.

The pool is disgusting. Sweaty men ( mostly) come out of the sauna and jump into the swimming pool…read morewithout showering. They come out of the sauna or jump into the cold plunge with their sweat dripping off their bodies. The lifeguards do nothing about children being in the hot tub. The lifeguards do not monitor kids swimming in the lanes where they shouldn't be. So expensive ... need to find another . Also charging for " free" refills of iced tea. Rip off.

I recently nabbed the PF black card because it's cheaper to bring a friend with that price than it…read moreis to pay for the amount of day passes I've been using at my normal gym. So I've been trying out all the locations in the area and going to use a similar fair review format for each because every PF location seems VERY different. Location: Sterling where the old Champs used to be in the corner of towncenter plaza right off Route 7 and Dranesville. It's an easy to get to and convenient location for parking and close to lots of restaurants and even a grocery store. It's way bigger inside than it seems it would be given it's actually 2.5 floors with a basement sort of level. 5/5 Cleanliness & Maintenance: This place is a WRECK. Very dirty, broken doors off lockers, stuff strewn about the locker rooms everywhere, lots of puddles and stuff, and just very dark and dingy inside. 1/5 Equipment Availability & Condition: Good range of stuff and everything seemed to be in working order. I didn't have to wait long on many machines. 4/5 Staff & Customer Service: Front desk guy was very friendly and was helpful in quickly accessing amenities. 5/5 Atmosphere & Crowd Levels: Moderately packed; mostly a diverse and younger crowd. Everyone was friendly or minding their own business. 3/5 Amenities: Good availability for black card amenities even though some stuff is older/worn. 4/5

crew worked they are so rude at front counter bathroom ladies is very nasty they need do better…read morecustomer service

"TL;DR"? BODY20 is the real deal. Truth in Advertising…read more Longer version: having learned of their existence in 2023, after I'd already gotten in the pipeline for gastric sleeve surgery, I held off on setting foot in their Sterling/Potomac Falls location. A week after the procedure (Feb 19, 2024), so Feb 26, I contacted BODY20 expressing my interest in trying them out, once I exited certain post-operation "phases" and could engage in more intense exercise again. I was immediately struck by their enthusiasm, almost frustrated that at the time, I couldn't match it. Fast forward a little further to late April and hitting my halfway point in terms of desired weight loss. I made an appointment and set foot in their location May 6. Kevin rolled out the red carpet and showed me everything that would be involved if I signed up, from their high-end InBody scale and all its measurements, to the real focus, the proprietary "suit" to deliver the electrical muscle stimulation and all the promises attached to it. Now I walked in plenty skeptical, as the chain makes some tall claims about getting "1-2 hours" of traditional exercise in a 20 minute window. What can I tell anyone other than, despite how seemingly unrealistic that claim may initially sound - they underpromise and overdeliver?! I'll never know what my highest body fat percentage was, as only my weight and BMI were measured during the pre-surgery process. I can say with no fear of contradiction, that in the nearly 9 months since I set foot in the Potomac Falls location: I am down an additional 60 lbs overall, and *all* of that is fat, as measured by the InBody scale. Body fat percentage has dropped from 46 to 30%. Visceral fat, that most life-threatening form, is down from 24 to 11, well within the healthy range. All this has been accomplished while maintaining muscle mass to within 2 lbs of where I started - a minor miracle in itself, given the limited calorie intake necessary to the gastric sleeve recovery process. As I've shared with the staff at different times, with the role that muscle mass plays in avoiding "regain" down the road after this sleeve process, BODY20 is proving to be a great insurance policy to help make certain that my success is not reversed down the line. Their monthly membership is like a premium I pay to help increase my likelihood of success. From Lisa to Seth to Fahmida and Kevin, everyone I've dealt with to date at the Potomac Falls location has been equal parts knowledgeable and informative, they know what they're doing and they know how to get the best out of you, so long as you show up and do your part. I can't recommend them highly enough so if you're on the fence - get off, make an appointment, and try them for yourself. I wasn't sure they'd be able to deliver on their promises, but they've gone from being something I intended to use "in the background" of my other fitness endeavors, to being the backbone of the latter, and I work my other efforts around them!

Let me start by saying I've been a Northern Virginia resident for many years, though it seems…read moreGoogle had me signing into Yelp as if I were in San Francisco--I'm not sure why, but I've definitely been living here for a while now. Over the years, I've been a member of many gyms, but after joining Body20 just over a year ago, I can honestly say I've never felt better. I've trimmed fat, built muscle, and even like to joke that I have a "4-pack" for my abs. If you're after a workout that actually delivers results, look no further! The intensity of the Body20 workout is no joke. While you might not feel sore the next day, trust me--the day after, you'll definitely feel the burn. It's the kind of workout that leaves you feeling accomplished and empowered. Even better, the results come fast and are incredibly noticeable. What truly makes Body20 stand out, though, is the staff. They're patient, encouraging, and always know how to push you just a little further. Kevin, the owner, is amazing--he treats his employees with respect and is always available to answer any questions you might have. His commitment to both his team and customers is evident and adds a lot to the overall experience. If you're curious about Body20, Kevin offers free demo sessions, so there's no financial commitment to try it out. It's the perfect chance to see if this workout works for you. Living in the DMV area can be stressful, and maintaining my health has been essential for staying balanced and positive. Instead of letting stress get the best of me, I head to Body20, where I can burn it all off and get into the best shape of my life. I highly recommend Body20 to anyone looking for a real change. You will definitely see results!

Repost from Google for people that use yelp instead:…read more Here is a long review since I feel there is a lot of things to say. Started off is that for ME this is a five star experience from the first day that I stepped foot in this gym. I am someone who treats the gym like a second home; lift for a couple hours, cardio after, and stretching and recovery. I was tired of all the overcrowded commercial gyms and this place really fit the bill. This gym, in my opinion, is not for everyone though. The $199 price tag per month is over triple the amount of over any other commercial gym in the area, so unless you have more disposable income or really take the gym fairly seriously, then I would think twice. With that said, the price, in my opinion, is well worth it. The staff have all been super nice and Katie was there to hold my hand each step of the way, figuratively, showing everything from the app and amenities, to how to validate the parking. Before I even signed up she made me and my Fiancé feel like VIP guests. Equipment wise there are so many hi-low cables, LAT pulldowns / rows, and leg machines than any other gym 10 times the size would just fill with 100 treadmills rather than equipment people actually use. Machines are PREMIUM and have the best resistant curves and arm paths that I have ever felt. Don't like leg day? I guarantee you'll look forward to them here! Five different squat machine variations, every isolation machine you can think of, they probably have it, and if you don't like machines, well they have five, I think, deadlift platforms that double as squat racks, then and additional two power racks on top of that. I don't think I have ever needed to wait for a machine or piece of equipment besides their gym80 lateral raise machine (oh this machine makes the membership worth it itself) The trainers all seem knowledgeable and are all super friendly if you have a question for them in passing, and I also have seen Tess for their in house nutrition, who was great in giving me the information I needed to reach my goals. Between the gym, PTs, nutrition the only way I can fail is my own willpower to stay consistent. Cardio wise I have never really seen the treadmills completely full, but there aren't too many and there are multiple different brands of treadmills that will spam and minimize your workout until you log in and create some account with them, which is actually super annoying (looking at you technogym!) and I have accidently hit the stop button more times than I can count, which might just be a skill issue, but I haven't had that problem anywhere else so I am nitpicking there. The few times I have used the sauna and steam room it was clean and the people using it were all respectful of space and being sure to cover themselves appropriately. Making it much more comfortable while I am about to pass out while chugging water in the sauna. I have not used the cold plunge nor think I would ever want to so no comment on that. So yeah.... that's it I think. TL;DR: Gym is expensive but if you take the gym and health seriously then it is well worth the price tag, or if you just are in that higher tax bracket lol. So many high quality machines it'll bring a tear to your eye when you first use them. People I have run into are very nice and respectful.

I've been a member at VIDA Fitness for about a year now, and my mom is actually a founding member,…read moreso I've seen the gym from both a long-term and more recent perspective. When I first joined, the experience felt aligned with the "luxury" brand they promote. The classes are still a highlight because they're engaging, well-run, and one of the main reasons I've stayed. I also genuinely like the bar area, and most of the food I've had has been solid. That said, the biggest issue for me, and it's a major one... is cleanliness. It's honestly disturbing to see the same stains on the gym floors day after day. I understand the flooring is a neutral color, but that's not an excuse for it to look visibly dirty all the time. The areas near the windows and equipment are especially bad. At $200/month, I expect a consistently clean facility, and that standard is not being met. The bathrooms are no better. The floors often look stained and unclean, and there are almost never toilet seat covers available in the women's restroom. It feels like basic upkeep is being missed regularly. The cold plunge has also been an issue!! I've gone to use it before and noticed a visible film, which made it completely unusable. That shouldn't happen in a facility marketed as high-end. On top of that, the staff isn't particularly welcoming or attentive, which adds to the overall disconnect between the brand and the actual experience. To be fair, not all of this falls solely on the gym.. many members don't wipe down equipment after using it. But that's exactly why there needs to be stronger oversight and more consistent cleaning protocols in place. During the summer, the rooftop pool gets extremely crowded. The pool itself is nice, but it's clear they need more staffing during peak months. Service becomes very slow, which takes away from what could otherwise be a great amenity. As someone who works in facilities and understands operations, this feels like a management issue. There needs to be more attention to daily maintenance, cleaning standards, and overall quality control. Right now, it simply does not reflect the luxury experience being advertised. I'm willing to give it a little more time to improve, but based on my experience so far, I would rate it a 2.5 out of 5

I recently nabbed the PF black card because it's cheaper to bring a friend with that price than it…read moreis to pay for the amount of day passes I've been using at my normal gym. So I've been trying out all the locations in the area and going to use a similar fair review format for each because every PF location seems VERY different. Location: Sterling south right off 28 near the airport. Very inconvenient service road access and weird wrap-around parking. However, inside this is a huge facility with lots of space to work out. 3/5 Cleanliness & Maintenance: Overall, clean, new and bright inside. There was a guy actively mopping the locker rooms and wiping stuff down, and I saw other staff proactively wiping equipment down. 5/5 Equipment Availability & Condition: Good range of weights and equipment, though some cables seem to be 2:1 ratio and kettlebells, EZ bars, etc., don't go up very high. They had at least 4 machines out of order including a couple leg machines that caused me loooong waits for leg day while teenagers looked at their phones on the machines forever. 2/5 Staff & Customer Service: Very friendly and helpful staff who seemed to be doing a lot around the gym other than just standing behind the desk. 5/5 Atmosphere & Crowd Levels: Moderately packed; mostly a diverse and late teens to mid-30s crowd; this location is so large the crowd size is not a huge issue though, if they'd fix the broken equipment. 3/5 Amenities: No available hydromassage beds or chairs between what was being used and several being out of order. The lady at the desk told me "we only have one working unit" in a way that seemed like that was just normal and they never maintain them? Feel like that part of the black card advertising is a scam because PF does not seem to maintain them at all. They had a coin-operated massage chair limited to 10 minutes, however, it doesn't even recline at this location. 1/5

This location is disappointing. The staff are not friendly, and the cleanliness is…read morelacking--machines and benches appear dirty and not regularly wiped down. Another issue is member etiquette. During our visit, several people were using multiple machines at once and would not allow others to work in, saying they had multiple sets remaining. This meant my husband and I had to wait around just to access basic equipment. We visited around 9 a.m., which should be a less busy time, yet it was still difficult to use the equipment. I can only imagine how crowded and frustrating it must be later in the day. Save your money and join elsewhere.

Fabulous gym & fitness facilities, this gym, always updates their equipment with the latest and…read morefinest in the fitness industry. They have the biggest turf area of any gym in the country huge powerlifting area area for boxing three different sets of dumbbells going up to 200 pounds big number of cardio equipment and so much parking gym is very neat and clean. Huge Posing room in the gym is tripod, friendly with a lot of content creation and a lot of very hard training athletes fantastic overall gym.

Best gym ever!!! 24 hr access, a working smoothie bar... access to all the equipment you would ever…read moreneed and great staff.

What an incredible place. I have been working out here since the middle of the pandemic and only…read morewish I had joined sooner! First, OGG made me feel incredibly comfortable and safe throughout the pandemic. They clean extensively, social distanced, etc. Second, the coaches are very approachable and dedicated to their craft. Not only are they experts, but they will go out of their way to help every person from the most experienced to the newest athlete. I also really love the variety of programming they offer from your standard Crossfit-style workout, to functional training to a running program and much more. Lastly, the clientele is phenomenal. Everyone is really chill and friendly, and will encourage you as you both sweat through a workout. I highly recommend this amazing gym and cannot say enough great things about it!

The staff at OGG make a personal commitment to ensure athletes get the workout they came for. They…read moretake crossfit to another level. Staff is experienced, certified and walk the talk. Workouts vary daily and are not routine. This is not a box for those who are looking for a clique nor vanity. Everyone is family and there to push you to the next level. Looking to challenge yourself and/or get an awesome crossfit workout, stop in at Old Glory Gym...

Front Staff is still friendly and great, but gym has been on a decline for past 2-3months. Machines…read morehave been broke for over a month with no repair and the culture here has a lot of people not following simple rules, such as slamming your weights (which is why the machines keep breaking, having full business calls while sitting on a machine, re-racking etc). I come everyday and never see staff monitor the floor. The trainers are down here, but I'm assuming it's not their responsibility. With no one monitoring and getting rid/or giving warnings to the disrespectful gym members, machines will keep breaking. Hopefully they turn it around, really have enjoyed this gym.

This is an outstanding club. I've been a member for a long while. When new management took over…read moreright after Covid, their renovations made a good club even better, and certainly brought it up to date. It's clean, has towel service, has every piece of equipment I could ask for, but, most importantly, every person who works there is fantastic, starting with the manager. The front desk folks make a point of remembering you and greeting you by name. It's a big touch, and makes one feel welcome. I use, on occasion, the squash courts, the pool, spin class, the indoor track and, of course, the gym. All are kept immaculate, court reservations are on an app and are easy to get, and there's never a problem with getting (or sharing) a lap lane. I did see a review discussing the equipment in the gym and the culture. While from time to time a piece of equipment breaks, rarely is it down for any length of time. I do agree that some folks don't understand (actually they don't care) about etiquette (not restacking weights, sitting on equipment and using the phone, etc), and while I have not seen trainers policing them, I have noticed a ton of signage going up with gym rules and requests to abide by them. Some people are going to be jerks, I suppose, but I'm not sure how one can solve this problem other than by educating them. I could not recommend this place more

BSP is the antithesis of any of the other mainstream gyms that I've ever experienced. I never…read moredreamed in a million years that I'd be the kind of person who would be excited about working out - the kind of person who looked forward to going to the gym rather than dreading it like a tax audit. BSP changed everything for me. I used to go to the gym and wander back and forth between the treadmill and the stair-climber. I had no experience with weights, knew nothing about strength training, and didn't know a barbell from a kettle bell. When I first joined I was clueless and worried that I'd feel intimidated. I didn't - I felt empowered! I worried that I wouldn't be able to execute any of the exercises in my first program. I could - I had no idea how strong I could be! There are a million reasons I love this place, but a few of the standout differentiators for me are these: Personalized approach - programs that are tailored just for me, and only for me, to challenge me each and every time I come in based on MY goals, MY strengths, and MY limitations The coaches!!! - the most knowledgeable, professional, approachable, and encouraging coaches - every single one of them. The BSP business culture values constant and consistent learning, and that's abundantly clear in every interaction with these talented people Fun, friendly, non-intimidating environment - this community of fun-loving and outgoing people - coaches and clients alike - who call out your name when you walk in the door, who cheer you on when you reach a goal or hit a PR, who are genuinely glad to see you and share in your excitement over crushing fitness goals - they create a social scene of accountability and motivation Honestly, BSP is more than a gym for me - over the past 2+ years it has become a family and a major part of my life.

Prior to joining BSP NOVA, I totally got into a slump. I wasn't feeling motivated, I was doing very…read morepassive workouts that weren't making a difference mentally or physically, and I felt old, fat, and tired--not at all like myself! I would randomly lift at the gym, but there was no structure or consistency to make progress, so it felt pretty pointless, and I'm sure I wasn't building an effective routine the few days I would go work out. Since coming back (I was a member years ago before moving out of the area), I'm in a happy place... Workouts are fun, I love that each program is like its own mini-challenge to push through, and I can see progress every time I read my sheet (even if it's small changes in weights lifted going up). I'm no longer bored or writing off workouts because there's that feeling of "whatever, I can do it later, it's just the gym". The community is unreal. I've never been in one place with so many people that are allies and champions for each other, coming from so many different places with so many different goals. And of course, the coaches are awesome and help build a supportive environment that's incredibly welcoming and realistic. I've never felt pressure to be perfect, only encouragement to be mindful of decisions so I can make better ones to reach my own goals. The camaraderie from coaches and members alike is something I've never felt so naturally anywhere else--it's just there without being forced upon you. I've never seen someone walk out of BSP unhappy, even when I know we've all come in on rough days a time or two and wanted to be anywhere else. I could gush on and on... but if you want a judgement-free place where you can set your own pace for progress and have a ridiculous amount of knowledge and resources to help, this is it!