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Steptoe Services

1.0 (1 review)
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Estate liquidation

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3 years ago

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Maynards Auctioneers Liquidators & Appraisers

Maynards Auctioneers Liquidators & Appraisers

(11 reviews)

$$$

Golden Village

I've been happily attending Maynard's auctions for 15 years, and am happy to add a bit of balance…read moreto a ridiculously skewed set of review data. Number one: All auction houses have a Buyers Premium on auctioned goods. This occurs without exception across the globe, as auction houses are not charitable institutions; they are businesses. At an auction, the goods will be sold to the highest bidder, and there is no guarantee that your goods will circumvent fundamentals, and sell at an appraised or retail level. In fact, unless the goods are highly coveted, you can be reasonably assured of a disappointing outcome. Given this, no auctioneer would give a guarantee on a positive outcome, but would venture a conjecture; something that you cannot take to the bank. Auctions serve the purpose of liquidating masses of goods quickly. If you feel slighted that the clapped-out tat you dragged down to the auction didn't generate a king's ransom, then this is only a confession of your naïveté. As an example, let's examine the sale of a Persian rug. Depending upon its pedigree, it isn't uncommon for a rug to sell at auction for a tiny fraction of its retail value. This is normal. If the rug was an Isfahan signed rug, it will sell for considerably more than the bazaar grade rug, but unless it is rare Isfahan rug, or several bidders go mad, it will never sell for more than the retail rate. The bottom dropped out of the antiques market a decade ago, and there is not even a hint that it will recover anytime soon. This means that the once highly coveted Scottish Victorian chest of drawers you bought for $2K at auction in the late 90s/early 2000s can barely be given away for $100 today. Lastly, and this should be painfully obvious, a little research will go a long way towards staving off disappointing outcomes. If a set of Noritake China sold for x amount of dollars at auction two months earlier, you can be certain that when you trot your set in that the audience will not spontaneously burst into a standing ovation when yours appears up for bids. Like the laws of Physics, common sense always prevails over infantile wish fulfillments.

Over the years I have have bought all sorts of furniture, art, jewellery,rugs you name it I bought…read moreit. As far as I am concerned I got a great deal on whatever I won at the auction. No issues whatsoever. If you are bidding on an item I suggest you look at in person and then place your bid if it suits your fancy. Photos are not the same as looking at an item in person. That is true no matter if it is an auction, a hotel or some vacation destination, photos are only 1/2 the story both good and bad ..

Treasure Chests & Auctions - Closing out the remains of our local downsizers' boxlots left over from our live auctions. $5 a bin!! Upcoming online auction this month.

Treasure Chests & Auctions

(3 reviews)

As I browsed around this store, the owner was having a loud conversation with another customer…read moreabout how they wanted to just get rid of everything and let the building go so they could retire. They had been trying to sell the business but no takers so she was frustrated. Most items in the store had no prices on them. I was interested in a few glassware items but the longer the owner talked about her business problems, the more turned off I became. Then her loud conversation turned to politics. This is where she lost me as a customer. I don't understand why business owners would ever bring politics into their business setting. You should know by now that 50% of your potential customers do not agree with your political opinion! Just dumb!!

My mother and I decided to go to this store because we were curious about what was inside since it…read morewas always closed. After a little bit of being inside the store my mom found a flute that had just been marked up at $100. When we went to check out however my mom found two cranes that were marked up as $3 each. When the lady saw however she decided to say that they were $30 each and that she had marked them up wrong. My mom decided to refuse that offer and just get the flute instead. When the lady saw the price of the flute that she had just marked she then decided to go and look up the flute and its price on eBay. She tried to mark up the price by 50 more dollars and at this point my mom just wanted leave. The lady then got harsh and tried to make her feel guilty for not paying the extra, so we left. Next time do better.

Big Valley Auction - The Knife wound in the blue the slashes are hard to see in picture but quite visible to the naked eye .

Big Valley Auction

(11 reviews)

I have been buying and selling here for around 20 years . Thought I had a pretty good relationship…read morewith everyone ....well let me tell you a story . After my last purchase April 29 th I finally had enough . It wasn't the money it was the principal . After years of getting items that were not actually what was in the box or items where pictures did not show any damage or the true extent of the damage .Items that didn't work on and on like in the reviews I never had ever complained or even returned anything before. A lot of times I do not go preview the items . As this was so egregious I finally decided to question Joey as far as explaining why they couldn't mention or picture the fact that the oil panting I had bought appeared to have lost a knife fight . It had slashes all over the front In the paint and also had a 6 inch gash right through it . Of course I got the standard Did you preview ?But more of a gleeful one . I pressed the issue . Joey next stated to a different patron how I abuse auctions abuse auctions all over the lower mainland ... I asked him what he was talking about a few times as he walked by me to the storage warehouse .Finally it come out .... After 5 months of him acting like a total ass ,ignoring me , looking at me like he was ready to explode in anger I was clueless . I kind of thought maybe he just had personal issues..... but it was just about me and it finally came out as he came scurrying back ... THE MATTRESS ! THE MATTRESS ! I measure that mattress THREE TIMES THREE TIMES it was the right size. The mixture of joy/hate/anger in his eyes is truly unforgettable THE MATTRESS you ask ? Well I bought a new mattress Nov 12 it was a logan and cove frontier queen . When I fit it to the Malm queen fitted bed frame( I believe I also bought from big valley) it was maybe 3 -4 inches short I forget exactly but still short . I reported this and returned with no issue ..so I thought . I then purchased another queen on November 26 th from big valley to replace it . Partly my fault as I neve realized that Logan / cove actually make some of their mattresses a little shorter but still call them queens , also in my defense a seller should or might want to know this . I guess Joey had been obsessing over this for almost 6 months ,never discussing it with me. I measured it ...I saw it.... it was short .I did not lie My one return ever after all these years one that they accepted no questions .... Now I am some sort of lying cheat ? You be the judge Sure a lot of bad reviews on here ... My guess is the reason there isn't more is because pretty sure right after this one I will no longer be welcome .But like I said I had enough .Enough of all the BS ,enough of biting my tongue ,enough of pretending .I feel sorry for all the other great people and others I have encountered that work there. Like everyone else they all know , they all see it .We all just pretended not to . This is an auction where I once Sold an item where they put up three crappy pictures and never even removed it from the box . The same item shows up two auctions later with the exact same contents but laid out nicely with a wonderful photo spread and sells for a lot more ... Auction that repeatedly avoids taking pictures of items that have clearly visible and sometimes significant damage on items . Yet somone states in a review response 3 years ago the accusation is not true and " we always ensure to add additional photos of scratches , chips etc in any items being sold " ...my mistake I guess you didn't say knife wounds . An auction where it labels some items as tested and working but admittedly from a workers mouth all are not . An auction where Big valley's own auction items appear to been mysteriously bid up to more acceptable prices then sell , then the same item reappears sometimes with the exact same pictures a week or two later in the auction .Is there a lot of buyers that renege on their mattress purchases ? try search/ past auction/ mattress An auction where Mystery ( trash ) boxes are sold and probably received numerous complaints are finally removed . Responding to a negative google review you say you never look inside to see if what the seller says is true ????? Really ???? After selling them for almost two years ???? So this absolves you of responsibility ? This is only one example of each but you know what they say about smoke and fire .... All this was embodied in an email I sent asking for an explanation. I received no reply . Wild baseless accusations do nothing , but they do require a response . Here is my response

This is one I frequented as a customer before, so I was familiar with the routine and folks there…read more When questioning the mgr. about the discrepancy between photos bid on and actual products provided(color was black in photos, a single red unit was provided) a vitriolic name calling temper tantrum erupted from the mgr. All is well if all goes well but if you have the audacity to ask or question anything, the bullying and vitriol spew forth it seems with little regard for the customer...There are many auctions to choose from in the Valley that appreciate patrons instead of verbally assault customers. It would get lower marks if I could...just so inappropriate.

Steptoe Services - estateliquidation - Updated May 2026

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