Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again

Followed up quickly to issue with water heater. Also came out to locate septic tank.read more

I moved to East Stroudsburg from Long Island in 1999, into a house built in 1973. The 220 v…read moreelectric pump had been in place since 1991 and the copper plumbing installed in 1973 along with the Weil mcClaine furnace. I chose Pritchard Plumbing heating to replace it all - the 220 volt electric pump with a new pump at 200' in the 222' well. and an emergency hand pump at 150'. The copper piping (which leaked constantly) was replaced with plastic PEX pipe (see https://en.wikipedia.org/wiki/Cross-linked_polyethylene ) and at the same time, the Weil McClaine furnace installed in 1973 was replaced with a new system. David Pritchard - CEO of Pritchard Plumbing & Heating - did all the work - on time and under budget. The emergency backup hand pump was installed with a "curb valve" of David's own design; it switches off the electric pump when the main electrical power fails and enables the manual pump (during Hurricane Sandy we were without electricity for seven days - one hour's manual pumping (directly into our pressure tanks, which allowed us to flush toilets, run the water in the sink, etc. under pressure) gave us all the water we needed for the day! Over the years we have called David many times for new faucets, toilet repair, water testing, etc. and he has never failed us and always responded with a cheerful greeting and prompt, inexpensive service. I highly recommend this excellent plumber! Thank you, David Pritchard for 18 years service to our family! Doug Kenney Founder & CEO BANK DATA BANK CONSULTANTS

technician showed up prompt and cleaned the area as he went along. I was disappointed in the amount…read moreof time it took to install. seemed like this was not a 4-5 hour job.

Taylor's Mechanical was great! So glad to have someone experienced and give the feeling you can…read moredepend on them! Roy the owner called me immediately when I was looking for someone on Yelp...AND IT WAS SUNDAY!! Nobody does that anymore! Heck...the other people I looked into didn't even have time for a call or quote.

Wonderful reliable and professional. He was a day early for services rendered. Very friendly and…read moreinformative.

OTC got back to me right away to schedule a visit to handle several plumbing problems. We also…read morediscussed some future work, as I thought his prices were reasonable for the quality and assurance.

Started with a problem with the secretary/office staff. We were scheduled for something completely…read moredifferent from what we told the lady. When the repairmen came, this was discussed and a new appointment set. Two people working under Paul Walker came to do the work, and once the work was completed, the problem still persisted. Eventually called someone else, they came out and showed us everything that wasn't completed in the Walker visit. Very displeased with the experience, especially with such a high price tag.

You can count on Walker Plumbing to do excellent work They deals with emergencies as well as daily…read moreplumbing needs.

Bob Walker of Pocono Plumbing and Heating is the plumber your looking for! From the moment he came…read moreto our home to access the problem we were having installing a compact washer and dryer into a small awkward space, we were confident that this guy was most knowledgeable in his craft. Not only did he get the job done expediently and correctly but saved us money as well. We were also very impressed with his mentoring of his young apprentice who will surely benefit greatly from his in-depth and insightful teaching. If Bob doesn't return your call right away, PLEASE BE PATIENT! His expertise and honesty are well worth the wait!

Bob is super friendly and does great work at a fair price. The two times I've called him he's come…read moreout pretty quickly, and gone above and beyond what was needed. I will call him with any plumbing needs I have in the future.

I just want to say what amazing service we received today from this company. We called at 9:30 am…read moreand Ronnie and Kyle arrived at noon. We are a new customer and did not have heat. These wonderful men told us exactly what we needed to fix our situation. I cannot say enough about the wonderful customer service, the professionalism and general wonderful personalities of the people of this company. I would recommend RJ Groner to anyone that will listen. Thank you for such a blessing

BEWARE!!! They do not back up their warranty and they are way overpriced. I had a guy come out to…read morethe home to give us an estimate on a new boiler, new water softener, and mini split units. I explained that I would like to get the boiler up and running for the winter, as we had 3 quarter of a tank of oil, and we wanted to use most of it up before replacing the boiler. He said no problem; I'll schedule for a guy to come out and see if they can get it running. The Tech comes out and was able to get the boiler running. He explained, if the boiler stops, just call and schedule, as it will be under warranty, as long as it's the part wrong. Not even a month, and the boiler went down again. I call the office, and the lady that answered the phone, tells me the same thing. If it's the same part, it's covered under the warranty. The guys come out and fix the same part again. Mind you, we had no issues with any of the repair guys, they were great. The guys call the office, and spoke with Nancy, who tells them we have to pay for the repair, it's not covered under the warranty. I wasn't going to argue and not pay, as we didn't want the Techs to get in trouble, but the Techs left and said they would deal with it on Monday. We decide to call and talk to Nancy, who had already left for the day. We asked the answering service to have her call us back to settle this, as we didn't want the guys to get in trouble. She sends a text message stating my husband threatened them, and she will be sending the money back from the first repair and will no longer do business with us. I responded to the text, that no threats were made, and every repair company has a labor warranty, and the parts also have a warranty. No response back. We did receive the estimates in the meantime, and I about choked when I saw the estimates. I know material is high in price right now, but they are taking your arm and leg too. I decided to call another company out of Lehigh Valley, for the water softener, and they were $7000 cheaper than RJ Groner. Also, the equipment that RJ Groner was pricing out for us, was not as good as this new company, either. Won't ever call them again for anything, but people need to know, they will rip you off if you don't question things or get other estimates.

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

Reasonably priced top quality service. They replaced an old steel septic tank with a new plastic…read moreone. The work was done in a timely professional manner. I would not hesitate to call them again and would recommend them without reservation.

I called for a quote to have my father's septic tank be certified and a pumped. The price was…read morereasonable and Charlie was extremely nice and kept me informed on all that he was doing. I would totally recommend him to anyone. Great customer service experience!