My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Took 3 weeks to get an appointment schedule; I received a confirmation call the day before…read moreconfirming time of 9:30 AM. Left at 6:30 AM to drive out to the job meeting- received a call cancelling our morning appointment and could "reschedule at some time later in the afternoon". After voicing the inconvenience the last minute rescheduling has created- the Woman (secretary) on the phone was rude and ignorant, she was also very rude when I was booking . This job was a full bathroom install. won't be using this company.

This is the second time I used Keiper Plumbing. The first time I used them, I was satisfied with…read moretheir work, which is why I called on them for additional work. I called early in the week of 20 April 2026 and asked for an appointment for 1 May with two issues I was having in my home; the earliest I could get was for 8 May. I stated what I needed done: hook up the plumbing in a bathroom and a leak in my basement. I needed to provide my cc information to keep the date reserved. At that time, the office stated their rep would be at my home between 2 and 4 pm on 8 May. During this conversation, they stated they would be there to work on the bathroom on the 8th, and I had to schedule another appointment for the leak; I was dumbstruck. I stated I live three hours away from the house being worked on. They acknowledged this, and this was the reason for the appointment later in the day. I arrived early on the 8th, awaiting the service call. There was no phone call or any attempt to contact me. I called the office during their business hours only to be told the office was closed and to leave a message. The following Sunday, I received a phone call from the owner of the company, and he was very apologetic. He stated he would reduce the estimated cost and that a technician would be there the next day. The technician showed up for the job as stated. I ended up fixing the leak previously mentioned since the company did not provide a follow-up time. When I finally opened the bill, the cost was the same as the estimate. I was not happy. From my perspective, I was I was blantanly given two falsehoods, and it does not sit well with me. I will not be calling on this company for any future services.

We have been customers of Keiper Plumbing and Heating for many years and are ALWAYS more than…read moresatisfied with their service. Recently we had a problem with an "old wellwater storage system." The somewhat large storage tank sprung a leak causing a flood in both the basement of our house and the nearby crypt where the tank was located, under the floor. Keiper staff (Scott and Ethan) came promptly, assessed the situation and ordered the items needed to make repairs and replace the large tank with 2 smaller ones. We were out of water only a little over 24 hours. Scott and Ethan, the usual team we have are hard working, efficient, pleasant, neat and courteous. Can't ask for better service. Customer satisfaction is obviously a priority.

Roy came and quickly diagnosed our problem of the pipes thudding when the water would run. This…read moretypically happened when the washing machine and/or dishwasher was running. He was friendly when he came and also showed us all of our pricing options before purchasing any supplies and also before doing any work. Very knowledgeable and highly recommended!

Check up on his work he claim to perform.dont place your trust in. Him.he pretended to be able to…read moredo a conversion of my oil to gas broiler.what a con-artist you are.you pretend to be putting in the conversion in june.you are a conniving scammer.i didn't even bother reading you "defense"of your jobs here.i will be hiring an electrician to check your work on my panel box.yiu are dishonest they and thru.

We've been doing business with RJ Groner for over a decade, and never had a problem they haven't…read morebeen able to repair! More than one time I've needed emergency service and they usually had someone there within hours. This past Sunday, we had an ice/snow storm, and it caused a lot of power outages. Unrelated to the storm, Sunday night my water quit working. I called several Well Pump companies, and most didn't answer or couldn't make it for days. As a long shot, I took a ride to RJ Groner's office, and to my surprise, found that they also did Well Pump work. I never knew that, or they would have been my FIRST CALL! Even though they were short handed because of the storm, in less than 24 hours, they had a crew at my house, checked every component in the system, and replaced my 340' deep well pump! In less time than it took others to call me back, I had running water again thanks to RJ Groner! If I have a problem with heating, cooling or plumbing, they are, and will forever be, my go to company! I have and continue to recommend them to anyone I know that could use their services!

service got worse in past year. The are still refusing to make needed repairs as part of their…read moreservice, and the whole house ductless system is waist of 21 thousand. upset.

got the job done a day earlier and was very professional. Spent less than 45 minutes on site and…read moreremoved thee entire bearbox off the property with ease.

OTC got back to me right away to schedule a visit to handle several plumbing problems. We also…read morediscussed some future work, as I thought his prices were reasonable for the quality and assurance.

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

I had the best experience with Mike today. He promptly answer his call when I called for service,…read morepromised to call me back to let me know when he can do the job and he called back within minutes. Showed up on time and did a great job. Very friendly and pleasant to deal with. Answer all question. And on the top of that he is very reasonable with his price. I would greatly recommend him for any plumbing jobs you might have.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!