The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

We had a plumbing problem over the weekend that I wasn't comfortable or knowledgeable enough to fix…read moremyself. Our usual plumber never got back to us so I found Jim Bond Plumbing on Yelp. I called and the lady on the phone said he would call me in a few minutes. I explained where the leak was and he was here in about half an hour. He fixed the issue and I was pleasantly surprised at the bill as I was expecting it to be considerably higher. Fantastic work and honest service. I highly recommend.

Jim did an excellent job installing a tankless water heater in our cabin. He responded to my…read morevoicemail message the same day and within four days we had a whole new water system up and running. Jim is very professional and thorough with his work. We highly recommend him for any plumbing needs.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Took 3 weeks to get an appointment schedule; I received a confirmation call the day before…read moreconfirming time of 9:30 AM. Left at 6:30 AM to drive out to the job meeting- received a call cancelling our morning appointment and could "reschedule at some time later in the afternoon". After voicing the inconvenience the last minute rescheduling has created- the Woman (secretary) on the phone was rude and ignorant, she was also very rude when I was booking . This job was a full bathroom install. won't be using this company.

Stay away from this company !!…read more When our heating system wasn't working. They came out to fix it. It took them several visits and technicians to find the problem. Then it took them weeks to get the parts. They charged us for each visit!! They never came out for the AC maintenance. TE Spall plumber who was fixing a Leak turned off the water to the geothermal unit for two days. that melted a part of the AC Now they want to sell us a new AC SYSTEM PS - the Ac and heat maintenance has never happened All along they charged our credit card and didn't give us service.

Correction to a previous review. In the end, the price was reasonable. I got a call from Spall…read moreexplaining the various options available. The service people were fine, but failed to explain the payment options and different warrantees. Spall contacted me and all has been straightened out to my satisfaction.

The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

service got worse in past year. The are still refusing to make needed repairs as part of their…read moreservice, and the whole house ductless system is waist of 21 thousand. upset.

with their $125 charge to give you an estimate, then they will charge you 3+ times what the actual…read morework would cost...i had to turn the water on and off, and drian the lines, he replaces a (less than 2 ft copper section, and i had to go under the house to turn the water back on, he spent more time giving me the ourtagous estimate than he did the work, while adequate, not really proffessional (knd of sloppy), but did the job, for less than an hours work, doing the minimum needed, the total charge was more than 3 time the cost of giving a quote....crooks...

Stood us up twice. They rescheduled us last Thursday and failed to show up today. We confirmed…read moretwice they were arriving today. Took off from work to be here and texted us at 7:30 this evening they weren't coming. Wishing anyone who chooses to attempt to obtain service from these people the very best of luck.

Contacted Tektone Service for a estimate to remove old ac unit in wall and replace with new wall…read moremount ac unit. Explained the job and was asked if I would take pictures of the job and text them, which I did immediately. This was on Friday and was told they would come on Tuesday to give me the estimate. They said they would call me and let me know what time on Tuesday. Great, no problem. It's now been over a week and no show on Tuesday and no text or call. It's like the conversation never happened. If you can't depend on someone returning a call or text, how can you depend on completing the project on time or at all.

Vito is excellent. VLD installed a standby generator. There were some challenges which I won't go…read moreinto. But he researched and figured out all the kinks. I would highly recommend them for any work.

I have an older home with some tricky electrical issues. They showed up on time (!!) and found &…read morefixed the problems. They took the time to explain the billing structure before starting the work and left me a detailed invoice when finished. I highly recommend them.