The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

Guitar Center sold me a defective audio interface and refused to allow me return it (with receipt,…read morebox and product in perfect condition with stickers still on it) because I was 2 days past their short return policy. It was only used to try and troubleshoot the issues it had out of the box. Other retailers online or in person would allow for returns, would not recommend.

From the owner: At Guitar Center Marietta, you'll find a huge selection of amps, drums, keyboards, recording gear,…read moreDJ equipment, lighting and more from top brands like Fender, Gibson and others.

Great people! Owners ate very knowledgeable and can help in decision making about what instrument…read moreyour child should play. My son has begun his 4th year of percussion with them. Paul is the absolute best percussion instructor! He's easy to work with and my son loves him! My 6 year old is in her second year of taking piano lessons there. She is so excited about practicing and going to her class with Ms Karen! Karen is an amazing person with children. So positive and encouraging. So happy that their location is so close to home. We are blessed!

My son decided to try band for his 6th grade year and Jennings came highly recommended. Renting his…read morealto sax was a quick and painless process. The instrument and case were in impeccable condition and the staff was extremely helpful. I strongly suggest adding the insurance to your rental for $10 extra a month. His sax broke at one point and all I had to do was drop it off, get a temporary replacement and wait a week for them to fix it. Easy peasy. The return was just as easy as the rental. Should he decide to continue with band, I'll be back!

I'll start with reality: it's easy to give five stars when things go well…read more That's what happened this time out. They had a U.S. made Tele I was interested. It had been sitting, unloved and unwanted for a few weeks. I don't understand it- it should have been snatched up already. Pristine, US made, amazing price. But there she was, the wallflower needing a nice guy to dance with. I had to have her. The staff was great to work with. They let me use any amp I wanted, didn't hassle me on volume, even complimented a few of my licks. When it was time for purchase, they gave me a very fair trade value (exceeding the next closest GC by $150), got me out the door quickly, reminded me of the 45 day try out period, and wished me well. The Tele is a dream. I'm super happy. But this has been my typical experience with this GC location. They often have a good selection of used gear (though it's a bit sparse post the Memorial Day used gear blow out). And even when a little short staffed, they are polite. Their sister store could learn a lot from this...

Not enough staff on hand to help customers. Needed pickups replaced. He went to lunch and didn't…read morereturn.

Taylor Robinson has matched me with the perfect instructor for me!! I am really learning how to use…read moremy voice again.

Great business concept. I had a little trouble getting a teacher scheduled but overall I am pleased…read morewith the organization. Teacher matched has been a good experience so far.

Ever since Ken Stanton was acquired by Private Equity-owned Music & Arts, customer service has…read moreplummeted. I recently needed to change my billing information as I got a new debit card. However, if you need to make a change to your billing information associated with lessons or music rentals, it cannot be done online, only over the phone. When you call, expect at least a 30-minute wait for "customer service". I finally called the store, and they were able to correct my billing information for lessons but not the rental. Then I had to spend another 30 minutes trying to get the instrument rental billing fixed. I finally just paid off the instrument balance so I wouldn't have to deal with them again. Finally, the way lessons are handled is a complete scam. Prior to the acquisition, if you needed to cancel a lesson in advance, you were not charged. Now you are charged regardless of when you cancel. You can "make up" the lessons, but this is nearly impossible during the summer when multiple weeks of lessons are being missed. The teacher doesn't have the flexibility to do that many make-ups. In short, it is a total scam. We will be looking for a new lesson location.

Came in looking to get my guitar restrung, left discovering that this store has WAY more and staff…read morethat are super knowledgeable. I spent a good amount of time in the Pro Audio keyboard and workstations area. Will be coming back again.

What a lovely experience!! My 1-year old loves music and dancing, so The Music Class has been on…read moreour list of places to checkout for a while now, so I'm glad we took some time to go. On a windy Saturday I decided to start our day with an introductory class and it was such a great pick-me-up. Finding the place was incredibly easy and there was enough parking for a dozen or so cars in their lot. The biz is situated in a cute little house with a nice play area in the back for the kiddos to frolic in before/after class. We went in for the 10am class with Ms. Ryan and were joined by 5 or 6 other kids and their parents. We were the only newbies but Ms. Ryan made us both feel so comfortable. She put a sticker on my son's back to remember his name (lolol) and did a great job at doing so! The songs and dances were easy to pick up on, well, for me an adult lol. My son is in his clapping and dancing phase, so he enjoyed clapping along. I loved that there were moments when they could grab their own instruments and play along - he loved that so much! All in all, an absolutely wonderful experience for my little musician and I. We can't wait to go back!

My daughter loves the music class so much! She is not even a year old, but we play the songs for…read moreher at home as well as in class, and she starts panting with excitement when she hears them. I feel so lucky to have programming like this for littles in our area! We definitely want to sign her up for future sessions.

I bought my professional model flute from Allison and Dane 21 years ago. Allison was patient,…read moreshowed me several different models, and I came away with a beautiful flute that I still play today. I also bought my professional model piccolo from them. If you are looking for a flute, Allison is your person. She knows the flute as well as anyone I know, and I've been around the block a few times. She will make sure you are fitted with a flute that gives you the kind of response and tone that is best for you, and that will give you many years of pleasure playing. Go for it.

I needed a new polishing cloth for my flute and stopped by the store to pick one up. I was…read moreinitially dismayed because it was an hour before their scheduled opening time, but Allison spotted me at the door and was kind enough to help me purchase what I needed. We also had a really nice conversation about flutes, and I feel pretty confident this would be a great place to buy a new flute with Allison's knowledge and guidance.

Dirt Cheep Music has been around since the first lute to come across the ocean with the pilgrims…read moreneeded new strings. I had not been to Dirt Cheep Music in over 30 years (no kidding!) and I had been keeping my eyes open for a small, solid state guitar amp that I could leave at a remote location for playing in case I got bored there. Lo and behold, I happened to be on S. Cobb so I whipped it in to DCM to see if they had something for me. Bingo! Steve put me on an 80's model Peavey Bandit, made in USA, and perfect for what I need for under $90. Exactly what I needed and it was indeed Dirt Cheep. THANKS STEVE!!!!

I've been dealing with the crew at DirtCheep literally for decades on and off. They are not a big…read morebox store now but carry all the essentials and keep an eclectic mix of new and used gear. (Including band instruments and pro audio) They are happy to trade and we generally always work out a deal fair for both of us. And that's half the fun! The essentials like guitar strings, etc are always priced attractively. Most of the time similarly priced as Amazon or GC so you can grab them the same day and support a local family-owned business at the same time. If I need a suggestion their combined decades of experience as a family-owned business is always spot on. And unlike the corporate big box stores, every time you go in there you'll see the same crew. They'll know you by name, keep a list of things you're interested in and it's just a top notch experience.