I contacted this company via their website form & asked them to call me the following week to discuss, as this was the most convenient for me. They immediately sent me an email asking for details. I ignored it because clearly they can't read.
The following week, I emailed to remind them to call me on the day I asked for, in the afternoon. Again I got an email, asking even more questions. Now I was deeply annoyed. I explained that I preferred a phone call, which I had now requested twice. Clearly they don't understand that when a potential client is asking for an accommodation because they are disabled, refusing to accommodate them is ableist.
I told them that if picking up the phone was asking too much, I would be happy to contact another firm. Needless to say, they chose not to call me. I feel like I've dodged a bullet- the amount of pushback I received was obnoxious & disrespectful. If this is how they treat potential clients, before they've even met them, then they're definitely not going to be the right person & firm to represent me.
Shame on you Stephen's & Holman! Get your act together & DO BETTER. This is not how professionals act. read more