Stay far away from this business. Extremely rude and hard to coordinate with. I actually downloaded this app and made an account for this.
Lost my spare key and wanted another and my mechanic recommended this guy. I Called ahead to make sure they had my key with buttons in stock. Steve said he would order it. I called again a week later to ask if he would cut the key for me, and he said I had to go to his house. I drove 45 minutes to get there. When I arrived he got to work on my key, right away, but when he handed it over, it didn't have buttons. I told him I was expecting one with buttons, and he said "well I don't have that in stock. It's still $100" I told him I felt like I was getting scammed and that he really should've told me that he didn't have my key in stock before anything, and he began cursing at me and said, "what the f*ck is wrong with people this week?" He said it to me. I told him I'm not trying to be a pain but this isn't what I asked for. He said that if I ordered the key myself, I can come back and he would cut it for free.
I ordered the key and as soon as it came in, I tried to set a time for them to cut it. I called 4 days in a row. Each of the first three days he said "I'm too busy" and hung up. On the third day, I called a second time and tried to set a time, and he was extremely rude and would not let me set a time.
On the fourth day I left work early in order to get to his house at a time that worked for him. He cut and programmed the key. I thanked him for cutting the key, and told him that he really needs to be more respectful to his customers. He said "go" in a very threatening voice.
Steve was extremely rude and disrespectful throughout my experience with him. He talked down to me and cursed at me, and no customer should be treated this way. He was very difficult to make plans with over the phone. He had the courtesy to offer to cut the correct key, which I am grateful for, but that isn't enough to make up for the disrespect he showed me. read more
