We took our dog to Buffalo Barks while we were traveling. Because they allow the dogs to interact…read morewith one another, and because they don't monitor what is going on, our dog was attacked by another dog and killed. I found out after that happened to another friend of ours, where their dog was attacked but survived. And just today I found out that it happened again to someone else's dog. If you care about your dog, do not take them to Buffalo Barks.

This place might be 5 minutes away from my apartment, but I would rather take my money and spend it…read moreelsewhere. During our January session, my pup's cut was awful. His fur was uneven, his face was stinky, and he was absolutely terrified in the car. I knew it was too good to be true when Buffalo Barks called me half an hour later telling me he was ready to be picked up after I dropped him off. I've been to multiple grooming salons where it takes at least 90+ minutes. That was my first bad experience. Second bad experience: I had made a grooming appointment on Friday March 6th. I show up and the guy tells me that he "called me and left a voicemail" stating that the groomer was out sick. I didn't receive a voicemail and rescheduled for Sunday March 15th. I showed up at 3:30pm which was our scheduled appointment and the place was closed. I called them the next day on Monday March 16th and the guy told me, "Yeah, we closed at 3pm yesterday because no one else was coming in." I literally saw this guy write my name down in his calendar. They obviously didn't thoroughly check their calendar. I rescheduled for that Thursday March 18th only for him to call me back and cancel my appointment TWICE. I eventually just let them pick a time for Thursday because I needed my pup cut ASAP. Mind you, he was supposed to get his hair cut on 3/6 and he was scheduled to go on 3/19- almost 2 whole weeks later. My dog is a shih tzu and his fur grows fast! I have no clue what happened to this place. I had a great experience the first few times I took my pup there. I ended up scheduling a grooming appointment at Dog Days of Buffalo where they took my pup the next day. I called Buffalo Barks to cancel my appointment and they had the audacity to ask me if I wanted to reschedule. I told them no thank you! I rather learn how to cut my dog's hair than go back to that place again.

They have always been great there. We go there for all our grooming and boarding and they have…read moregone above and beyond for our dog. They even recommended a health alternative vet for our allergy ridden dog, helping her a lot. The cost is even with most places, but the care is exceptional.

Took our dogs here to Camille's Dog Grooming Parlour. What an experience! Our dogs looked and…read moresmelled wonderful! She was very patient with our dogs as they tend to get a little nervous. I love that she takes pictures throughout their visit! Very clean space and she was very professional. Our boys looked so handsome! Also love the fact when they are done they have the option to be outside afterwards instead of just sitting in a crate. Would recommend Camille and we already have our next appt booked!

We have always had big hairy dogs and Henry has taken care of our rescues for over 12 years. He's…read morelike the dog whisperer of groomers. He's a no nonsense guy that will tell you when you haven't been keeping up with your grooming but also be patient with dogs that can be a bit " difficult" prices are reasonable and he knows dogs.

This review is so long overdue it's not even funny. I cannot tell you how many places I have called…read morebetween Buffalo and Cleveland looking for a groomer that does hand stripping. (If your dog has a wire coat, i.e. many terriers, you are not supposed to cut it because it ruins the coat's protective qualities by making it soft.) I thought I had found a place in Cleveland but I'm pretty sure that they just cut his fur. The first time I went to Kennel Club Grooming, the girl there said to me that she could certainly strip Stout for me but that since he was a puppy still, and since stripping is a form of bonding, it was much better for her to show me how to do it so that I could use it as a way of establishing a pack-bond with Stout. Really? You are going to show me how to do what I was going to pay you to do so that I don't have to pay you to do it? That's certainly a customer friendly business model! Now that Stout is a little older, I don't mind taking him in once in a while to have him cleaned up a bit since stripping is a time consuming process. Most recently, after 5 hours of work myself, I brought Stout in for a nail trim and to get the sensitive area that you don't strip shaved (i.e. belly). Stout is super shy around people but did okay going into the building and standing next to the counter. Then the owner, "Uncle" Henry, just scooped Stout right up before Stout had a chance to decide to be afraid in a way that is exactly what you need to do with Stout to make him feel comfortable even if he doesn't think he wants to. Every time I go into KCG I'm always so impressed at how Henry and his staff interact with Stout. It's incredibly clear the Henry is knowledgeable about a variety of breeds and the personalities and quirks of those breeds. It wasn't a busy day so when I picked Stout up we had a great talk about some of Stout's personality quirks about me trying to get used to the terrier personality (vs. the four toy poodles I grew up with). Overall, I can't say enough nice things about KCG. Two notes of warning: (1) in the past I've always had prompt return phone calls but this time it took 2-3 weeks of me calling before I got someone - I'm pretty sure my voicemail message just slipped through the cracks. No big deal, it happens. My point is just that this place is awesome, so if for some odd reason you don't hear back, definitely call again. Also, try to call when they're open: Wed-Saturday 8AM until they finish for that day. (2) The shop is on Chandler Street off of Military and when you first turn onto the street you're kind of like, ok, where are all the businesses? KCG has a big sign perpendicular to the building and there are signs for the Antique Shop next to them. The big double doors are for the Antique Shop; the single door to the right is for KCG. There's lots of parking. In conclusion, the shop is clean, the owner is awesome, the prices are reasonable, the grooming is high quality, and, if you're looking for a great place to bring your dog, the answer is Kennel Club Grooming. Stout is picky, especially if you are cutting his nails, but even he is happy to go see his Uncle Henry!

They took excellent care of my dog when I went on vacation recently. Best place for boarding pets…read more I highly recommend.

I really like this facility. I have a very shy little pup that can be a handful when his anxiety…read morepeaks and I'm hesitant to bring to new places. Not that I don't want to, I'm just afraid that he'll become reactive. I reached out Chris and explained the situation, that a new dog owner I've had him in classes, worked on socializing him and tried bringing him around people but sometimes I feel like he needs to experience things without using me and my husband as a crutch. He has to learn to adapt and adjust. Chris was great and cautiously welcomed my little guy. It's been tough but everyone has a lot of patience for my little buddy and they see that he's improving. We're trying to bring him to daycare once a week but we're limited to a few days. So far, it's been a great experience and we see some major improvement. The facility is clean and well taken care of. The staff is great and super patient. I'm very appreciative of everyone I've come across.

Our new puppy Axel, mini golden doodle, went to Camille's for a puppy visit and he loved it! She…read moregave him a bath, used the dryer and was very patient because it was all new and brushed him out! It was a great first experience at the groomers. Axel even came out with a bow! He can't wait to go back!! I would highly recommend Camille's Dog Grooming to anyone for their fur babies!

Camille is the best dog groomer in my area! She is always will to work with my schedule or around…read moreit, and not to mention the services that are provided from her are very reasonable for price. Also just want to say that Camille is very excellent at what she does!

We have been coming to Dog Days of Buffalo for various reasons for a while now. They have an…read moreamazing facility! It's clean and fresh smelling with the best doggie day carers around. When you enter, there are two big screen TVs so you can see your pet on one of them. Our Maisie had a blast going to "school" for half-days when it was winter and she needed to run around more than in our house. When we would pick her up, they'd announce, "I need Teeny Maisie from Small Dogs" and we could see all the small dogs run for the exit with JUST Maisie being brought to us! The dogs are SO SO happy. And a GOOD dog is a TIRED dog. We had Janelle for a couple of training classes, and she knows her stuff. We got excellent training and tips from Janelle - she was authoritarian and organized, and gave individual attention as needed. Highly recommend! Lastly, yes, there's more, we have had wonderful grooming done at DDB. Always a great job on grooming, very happy. This is a great business and we will continue to support them.

I am extremely disappointed and upset with my experience at this grooming facility. After what…read morehappened to my dog, I will never bring her back, and I strongly encourage other pet owners to thoroughly check their pets after every grooming appointment. My dog was groomed by Carly on Saturday, 9/19/26. During the grooming, the hair between my dog's toes was cut, and her skin was clipped in at least two areas. The attached picture clearly shows the injuries and blood. What is even more upsetting than the accident itself is how the situation was handled afterward. Accidents can happen, and I am a very understanding person. What I expect, however, is honesty, accountability, and communication. I was not informed that my dog's skin had been cut. Had Carly or the staff told me immediately, I could have started treating the affected areas much sooner. Instead, I had to email the clinic on Sunday 9/20/26 evening to request an appointment with the veterinarian because I was concerned about the injuries. I was advised to apply ointment until she could be seen. Unfortunately, the earliest appointment I could get with the actual veterinarian was 10/5/26. My dog was able to go in and see a technician on 9/21/26 for other services, but I still had to wait to have the veterinarian properly evaluate the injuries. I also contacted Chelsie, the store manager, about what happened. Rather than receiving an apology and accountability, I felt that she was defensive and more focused on defending her staff. I was also told that my dog's allergies were to blame. Regardless of whether my dog has allergies, that does not explain away the fact that her skin was visibly clipped and bleeding. If my dog's skin was accidentally cut during grooming, I should have been informed immediately. Unfortunately, this was not my first frustrating experience with this location. We had just moved to Buffalo from Derby and brought our dog there for her first appointment on 8/1/26. At that appointment, I asked to schedule her next grooming six weeks later. Leo, the staff member I dealt with on 8/1, told me that he scheduled her for 9/12/26. When we expected to bring her in, my dog was not on the schedule. I was then given the impression that someone else had forgotten to put her appointment on the calendar, even though Leo was the person who had scheduled it with me. As a result, we had to wait another week and didn't get her back on the schedule until 9/19/26. After everything that has happened, the lack of accountability and communication has completely destroyed my trust in this business. The grooming accident itself could have been an unfortunate mistake. The way it was handled is what I find unacceptable. If Carly accidentally clipped my dog's skin, I should have been told the same day. Instead, I discovered the injury afterward and had to take the initiative to contact the clinic myself. I will never take my dog back to this location. I strongly recommend that every pet owner carefully inspect their dog's entire body--including between the toes--after leaving any grooming facility. Do not assume that you will be informed if something goes wrong. My dog's safety and well-being come first, and based on my experience, I no longer have confidence in this facility.

Do not recommend if you're looking to save money by purchasing a larger package, as they DO NOT…read moreGIVE REFUNDS OF ANY KIND, in case something happens to your pup that would prevent them from going to daycare. The packages ALSO expire.

Highly recommend! John set up a detailed survey and a meet and greet prior to taking care of my…read moredog. He was incredibly patient with my Abel, who can sometimes be high maintenance. He also gave me some great tips on how to handle his tricky behavioral concerns. While I was away I needed to set up some walks pretty short notice and John was incredibly flexible with my schedule. I also loved that he sent an update and pictures of my dog. Very reasonable pricing and very professional. I felt at ease knowing John was looking after my baby.

I took my parents dog to the groomer yesterday and this is how I get him back. At first I figured…read moreit was just razor burn/cut it happens but it's legit gushing blood all over. I was charged double 120$ because the owner said his hair was to long. I called them to ask about what happened and not once did she apologize all she said was your dog was very hairy you might want to get off the phone with me and take him to the vet. Legit no sympathy for hurting Paco. I will never ever go back to this place. Who knows how many dogs they hurt

Love love how they treat our (dog)- Pluto. We take him here at least once a month and Jen is our…read moregoes to groomer. She always know exactly what to do with Pluto grooming. And whatever their secret shampoo is- he always smell sooooo clean and good.