I have never experience such horrible Customer service. My…read moreservice technician (Don) does not know what he is doing. I took my jeep in for an oil change and to Have them look at two other problems.. I dropped it off On a Monday and was promised to call me by Wednesday to let me know what They found wrong with it. I did get a call Thursday and Don told me what they found. He said he was still getting quotes on parts but would call me the next day. Once again, no call. I called all day Monday and left messages after messages. No call back. I ended up asking for the manager. Don finally call back only to tell me something totally different from the original problem he told me on Thursday. We now do not trust anything they say. We told them we would like to just get the oil changed and we will not be using them for service. They ended up charging a $200 for their time to look at my jeep. Don called Wednesday to say the jeep was ready to pick up. I asked about the oil change and he said "oil change??" He didn't remember us asking for an oil change. THAT WAS THE MAIN REASON we took the jeep in. It took an hour to check out. We will NEVER give them our business ever again. Besides the lifetime free oil changes I was promised when I purchased the jeep. When we purchased the jeep they said we could go to any Golling jeep dealer but recently changed to having to go where you bought your jeep. They make promises they never keep. Buyer beware.

Received X98 Warranty Extension in the mail-asking us to bring in our 2016 Caravan in for repair if…read morewe experience issues with our doors not opening. We bought two new vehicles from this Golling dealership so we went in for our repair which was covered under warranty. Either they misdiagnosed the problem or just didn't want to do the repair. Charged us $155 for the diagnosis-claiming it was not covered under the warranty and it was electrical, but NOT the actuator. service advisor -Told us repair would be $982 +actuator would then be covered- Called Mopar to get more information and for part numbers. Went back to the dealership to ask about the parts, service and for more details. Wow! Felt we got scammed so I called customer service for help, they told us to take our 2016 Caravan to another dealership and they'd help us with the refund if they misdiagnosed the doors. Lane manager @Golling also assured us a refund if we show proof from another dealership because he couldn't guarantee us we wouldn't get charged a fee again without looking at the vehicle. Customer service said they can't make the dealership pay- went in for my refund. We were just gonna eat the loss; until I started telling my story to coworkers and friends -hearing how many ppl got messed over at this dealership really made me upset enough to write this review. It's NOT about the money or lies-it's more about lack of accountability, customer concerns and lack of proper communication with customers, plus our time. Both our doors got fixed at another dealership and given back to us in a few days zero charge. How do the people that work for Golling sleep at night knowing that kids can get trapped in these vans...they're preying on ppl ignorance. There is a class action lawsuit for dealerships turning ppl away from this repair telling the customer it's something other than what's covered under warranty and NOT the actuator. I wish the company would certify certain dealerships that can properly diagnose these doors and want to help fix the problem.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Very knowledgeable with import vehicles (Land Rovers, Porsche, VW, Mercedes. & BMW) . Reasonable…read moreand honest with fair pricing. Personable with strong work ethic.

I used to take my car here to get serviced but recently I was told I had to pay 680$ to fixed my…read morecracked muffler which I was willing to pay even though I felt like it was alot but when I went to pick my car up he told me 780$ and I know what he told me this was not a misunderstanding. But I just chalked it up and payed. But recently i had my girlfriends car dropped off Monday and they said they wouldnt be able to get to it until Thursday which is fine but a week goes past with no call and it took for me to call them to tell me that there was nothing they could do just wasted my time I will NEVER go back terrible customer service.

These guys are total pros and I'm so glad I found them. I took my truck in yesterday with no…read moreappointment for an exhaust issue that was affecting driveability. I was expecting it to take days to get to it, diagnose, order parts, install, etc. Imagine my surprise when they called me within an hour to explain their diagnosis. The price was very fair so I gave them the go-ahead to replace catalytic converters and O2 sensors. They called me back about an hour later to let me know it was done! On top of that, they didn't throw parts at it and ended up saving me another $500 by testing the O2 sensors and determining they were still fine. This was ~25% of the final bill and they could have easily told me it was needed. I appreciate their quick, accurate, and honest work. I will definitely be back!

Got my mufflers deleted for a good price and within a great time frame. Was in and out in about 45…read moreminutes to 1 hour

I had a repair done that the BMW dealership quoted at two to three times the price. I'm so glad I…read morefound this place. They did great work and my BMW feels brand new again. Thanks, guys. You've earned a customer for life.

Excellent, reasonable service. Honest, friendly, polite service people. They explain what they have…read moreobserved as a possible problem; but never try to force you to proceed. They do the work promptly as scheduled. BP Car Care is a real neighborhood treasure.

The staff was fantastic did a fantastic job took care of me 100%…read moreI would highly recommend this business

Eric and Devon (I think!) and their team took care of my oil change. They were polite and did not…read moreupsell me, but had appropriate recommendations. However, they went above and beyond when my car wouldn't start after the oil change. Patiently they tried to jump me and checked my battery's health. All to no avail. However, Phillip arrived at work and was so knowledgeable, patient, and polite. After troubleshooting, he figured out I was using my key fob incorrectly! (So embarrassing! It's my daughter's car, but still!) They didn't accept any additional payment and were so kind as they made a million excuses for my ridiculous error. I'll be back again and again!

K so if it were up to me we wouldn't have a car. We'd have something like busses or subways or…read morecabs. Or legs for walking. Or concerned friends and neighbors to take us places? I'm a little defunct when it comes to taking care of a car. It probably stems back to the time a routine oil change turned into pretend-to-grab-that-girl's-ass-and-hope-she-doesn't-see-everything-you're-doing-in-the-car-door's-reflection. Also, one time they forgot to bolt the undercarriage of my car back on and half the protective plate fell out on the freeway. I vowed to trust no more car people. So when my husband informed me we had a flat tire, and needed to find a place to replace it, I just kinda sat there. "Look online" he said. I typed. "What am I looking for?" I said. "Tires" he said. I typed "TIRED." He took the computer. Though I was convinced we were setting ourselves up to be swindled and cheated, I went to Belle Tire. When my husband asked the guy behind the counter for new tires, the suspiciously friendly-looking mechanic came out to take a look. Smiling, he said, "Let's see if we can save you guys some money today." After 2 cups of free coffee (yay!) and 20-30 mins waiting, we saw our guy round the corner. "You had three nails in your tire so we were able to fix it." Relieved, we approached the counter to pay. "Oh, no charge." Let me emphasize, this was our first time here. We were not repeat customers, we've never been in their system before, not in any state. This smiling man behind the counter just made our day. Even if it's an easy fix, our tire still cost him 30 minutes of labor, product and coffee; we drove away scot-free. Definitely glad to give Belle Tire a chance to change my mind about the industry. Thanks!

I had to get a tire replace. I got an estimate I called to have them order the tire by the day I…read moreneeded Everything was done. There weee no hidden fees Ronnie and Justin. Where awesome thank u

Best customer service EVER. Ron the manager is awesome. He was very patient while I got the…read more finances figured out so I could get the much needed work done on my car completed. He never rushed or pressured me. He is very kind & curtius. The mechanics got my car looked at very quickly. They completed the work very quickly & efficiently. I highly recommend this brake shop!

Great service, most services are done the same day dreat prices, my car runs great they are very…read moreprofesional.

My car was dropped off to this shop on July 7th. An estimate wasn't billed to my insurance company…read moreuntil July 21st. I called on July 24th and was told they were waiting on a response from the insurance company. I followed up with the insurance company and was told that they had already issued out payment and responded to their request. I called the shop multiple times to follow up with the the status of my car and was told EVERY time I called that it would be "mid week next week" my car would be ready. I called on August 15th and was told again that it would be another week. I requested for my car to be moved to another place but unfortunately it was too late so I am being forced to wait for this company to fix my car. My car sat for 2 weeks before they even looked at my car for an estimate. I would NOT recommend this place to ANYONE! It's tons of car just sitting in the lot waiting to be serviced. If you are looking for fast quality work this is not the place for you!

From the owner: Icon Auto Repair and Collision offers exceptional service and expertise for all your automotive…read moreneeds. Our team is professional, reliable, and dedicated to providing high-quality repairs and maintenance. Customers often praise our attention to detail and commitment to getting the job done right. Whether you need a minor repair or a major collision service or mechanical, Icon Auto Repair and Collision is the go-to place for all vehicle issues. Highly recommended!

Nikolas Motorsport has earned my trust twice now. I first came here in 2020 after buying my car and…read morewanting a proper Dinan stage 1 tune. Even when my DME acted up and needed to be shipped out, they handled the whole situation like it was no big deal. They set me up with a loaner, kept me informed, and made a stressful job feel strangely simple. Fast forward to 2025. The car has nearly 85k miles and has been rock solid until one morning it started bogging down and shaking out of nowhere. If you own a BMW, you know that moment where your stomach drops. I called Nikolas immediately. They answered right away, told me to bring it in, and had a loaner ready before I even finished explaining the symptoms. What stood out this time wasn't just the fix, it was how they approached it. They didn't upsell, they didn't guess, and they didn't stack parts for fun. They diagnosed it correctly, fixed what actually mattered, and saved me money in the process. That level of honesty is rare in the car world. Robin and the whole crew know these cars inside and out and they treat you with the kind of respect that keeps people coming back for years. I'm sticking with them for repairs, upgrades, and all preventative maintenance. If you're looking for a shop that actually cares and knows what they're doing, this is the one. Thanks again!!

I've known Dave Nikolas for the past several years through my Dad and through the M1 Concourse…read more When it was time for my husband and I to retire, we purchased a 2013 Porsche 987 Boxter convertible. When it was due for its first service, there was no question where I would take it (my dad owns a 991.2 TurboX, a vintage 356 Speedster Tribute and a Panamera, and my sister owns a 911 convertible, all serviced by Nikolas). The folks at Nikolas did a great job bringing it current with all of its components (spark plugs, oil change, tire rotation, various filters). Robin was really great to work with, awesome communications, and the car was ready when promised and for what the estimate said, no surprises. I feel really confident knowing that Porsche experts are taking care of my new-to-me car, and am happy to be joining the Porsche family at Nikolas.