I recently had the opportunity to meet my new doctor, Dr. Nguyen, and I have to say he was awesome…read more After having brain surgery on Halloween for a Chiari Malformation Type I decompression, I recently had to find a new primary care provider after losing my previous doctor. Honestly, that was intimidating. When you have a complicated medical history and are already navigating a long healing journey, starting over with someone new can feel overwhelming. He was kind and genuinely interested in hearing me. He took the time to look through my medical history, ask questions, listen to my concerns, and talk with me about what might help me feel better. So if you're someone who is hesitant about seeing a provider who doesn't have a decade of experience remember, the right doctor isn't necessarily the one with the longest time in the field, it's the one who listens, and makes you feel like an actual person rather than a diagnosis. For me, Dr. Nguyen was absolutely that doctor. 10/10 experience. I'm very grateful he was available when I needed someone new, and I'm thankful to have him be part of my healing journey.

I am pretty frustrated with the care and communication I have received here. They will diagnose you…read more(incorrectly at times) and not even fully inform you of the diagnoses. I called regarding this and was told by the clinic supervisor they would look into it and call me back. I still haven't heard from them. You are nothing more than a diagnosis and dollar sign at this clinic!!!

Beat Doctor I have ever had! Listens to you and answers your questions honestly and openly. Saved…read moremy dads life! Literally!! I will never see another doctor!

Katy, the medical assistant to my doctor at this clinic is a rare Jewel! I have been seriously sick…read morefor many months now and Katy has been the one constant caregiver I have been able to lean on for help. She is a "doer" in a field of burned out medical professionals, she answers every call, she has filled out forms for my work on multiple occasions ( faster than anyone could ever expect), she has found doctors for me when my doctor was on vacation, she continues to help me even when my frustration starts to show. I pray for Katy that she will stay in healthcare for many year to come.

I must share that I'm super impressed with the Medical Doctors, PAs, Nurses, lab technicians and…read moreall staff at this clinic. They are very caring, very compassionate, they listen, they take action, they are very communicative and quick to respond to your needs, and all are extremely competent in their respective areas. They never seem like they are trying to hurry up your appointment, they take their time to fully understand all of your needs. The office is very clean, welcoming and well appointed. Parking is easy and close. I highly recommend this entire clinic!!

Not like any other doctor that's for sure. He actually spent time in the room asking questions…read moreabout my health and directing me where I need to call for other services...Wow I was truly surprised when he actually did a brief exam and answered a lot questions. His staff is extremely friendly which is a bonus. Needless to say after 1 visit he is my new PCP. I almost forget he listened to me when I thought something healthwise was wrong and he fixed it.

November 15, 2019 my husband and I went to the minor emergency because of a lump on his left side…read moreof his neck. The doctor said it was probably just a virus and if it didn't go away to go to his primary care physician which was Melina Moran, which is in the same building as the minor emergency. The doctor said that she could do a ultrasound or CT if it didn't go away. A couple weeks later he goes to see her and dismissed it just like the 1st doctor. After going to a ENT, minor emergency and his primary he finally at the end of February she finally ordered a Ultrasound. They saw something not normal then she sent him over to a specialist to do a biopsy. By March 12, 2020 they had his results and it was neck cancer. WE ARE OUR OWE ADVOCATES!! Make sure you are persistent if you feel something is not Normal

The staff here is so nice, which leans a lot when you don't feel well. I was treated for a UTI two…read moreweeks ago by Christian and then he saw me again today for an injured finger. (The nail was ripped off while kayaking...so painful. ) During both visits I was treated quickly but thoroughly and given very good health care advice. Thank you to Christian, the nurses, and the receptionist for caring for me.

I've been going to St. Charles for about a year now but this is my first time at the Women's Health…read moreCenter. My primary doctor referred me here for my IUD removal. Everyone was friendly from the ladies at the front office, to my nurse who took me back to the room, and to the doctor I had. I'm terrible with names and know a lot of people work here but I feel pretty confident saying overall it's a friendly place! Which is always helpful in a setting like this, especially since I still get nervous over everything... The nurse was great with giving me lots of information over a range of issues I've been having. I felt very comfortable with her. I felt comfortable with the doctor as well and I appreciated how well she explained everything she was doing/going to do step by step. That also helps with my nervousness! (For anyone curious, the removal was not as bad as I imagined. Even though she had trouble finding the strings and found that my IUD was lodged in a way it wasn't supposed to be, it still only felt as bad as a sudden, bad period cramp. I was wayyyy more worried than I needed to be!) I'll still be going to my primary for the majority of my checkups but this is now on my radar for more specific women's issues and I intend to come back here when I figure out what I want to do next for birth control. If you're a woman in the area, I can't recommend this place enough!

Dr. Hellmann and her nurse (Sarah? Sorry. I'm awful with names.) are great! I saw Dr. Hellmann for…read morean ER follow up and she ended up performing my surgery just a few weeks later. They were able to get me in over a month sooner than scheduled thanks to a cancellation! She knows what she's doing, is great with follow up care, and actually LISTENS to her patients!

My husband and I went to the Ross Clinic in order to establish a new relationship with a Primary…read moreCare Provider. We had the privilege of being assigned to Lynn Hughes (the Nurse Practitioner). She was one of the kindest and most thoughtful medical providers I have seen in a very long time. And, I have seen a lot of renowned Physicians (for an extraoridinary difficult illness I had as a young woman). It's one of those things that is hard to put into words but Ms Hughes has a wonderful spirit and you know she genuinely cares and wants to make a difference in the world. I would highly recommend her!

From the owner: The medical practice of John K Ross M.D. in Redmond, OR specializes in general and internal…read moremedicine. Board certified in internal medicine, Dr. Ross has 34 years of experience. We accept a wide range of insurance plans, including: * Great West Healthcare * Worker's Compensation * PHCS * PacificSource * Multiplan * First Choice Health * Blue Cross and Blue Shield * Medicare and Medicaid Let one of our experienced staff help you find exactly what you need. Call the medical practice of John K. Ross M.D. today to schedule your appointment!

I would give less star's if possible Waiting for 4hrs to…read moreget moved to the back room then they show up wanting signatures for payment before any treatment before even being seen by anyone only come to this hospital if you have given up on life!!! Chances are you won't get any help or treatment from here especially if you look poor or from another country

I am really satisfied with St. Charles Redmond and Madras, Dr. Duong is the best most considerate…read moreDoctor I have ever had in Central Oregon the Nurses and the Staff are 5 Star, I really appreciate the service and willingness listen and to help Veterans, again thank you St. Charles

So.. FINALLY got done with the pee test and I've got one thing to say to Mountain Medical staff and…read moreowners: *Cue annoyed Navy DI* IF you're going to waste 2 FULL hours of my time for a test that takes under 5 minutes THEN Y'ALL DAMN WELL NEED TO TELL ME THAT IT'S A 2 HOURS WAIT UP FRONT. Done with you and I'll never be back. If I need another pee test I'll find someone ELSE to do it. Do Not Recommend 0/10.

Dr. Kenney has been under investigation by the medical board. I no longer utilize her care. After…read morereflection on the service provided here she over prescribed and under delivered. I recently received an automated call that I was due for an appointment. I haven't been a patient for three years, wtf?! Be prepared for excessive wait times for appointments. In three appointments I've had an average of 2.25 hours wait time before being seen. I can't afford to have a routine doctor visit eat up 4 or more hours of my day. I will be finding a new physician.

This is a follow up: I have been going back and forth with…read moretheir billing office for over 3 months now and have found them to be most lacking in customer service. It turns out they are responsible for a billing error from 6 month ago but still think I should pay them (They only informed of this error 2 months ago). Their employee had my credit card on file was responsible for charging me automatically. That that person failed to charge me is not my responsibility. Can you imagine a company expending hours and hours of staff time trying to collect $60? Now they're saying if I don't pay it'll go to collections. When I try to talk to a supervisor they refuse to put me in touch with them. And what did I get from my first review from the company? "Contact us on line and we'll help". Sure? Not! My advice to you is go elsewhere.

For some reason my post disappeared!? Went here once and experienced same problem as others state…read more Therapist spent most of his time instructing another therapist across the room and not paying attention to what he was doing. I left in horrible pain. Would never go back!