very nice people and exemplary care, in a nice facility these people made my healing experience…read morefeel like I really mattered, and they wer always chipper and happy to help

Some caring staff....had trouble getting my meds in a timely manner...food mediocre…read more.. Very noisy...bring earplugs, extra food...have an advocate if possible... OT and PT staff were good..

Type of care was the worst !! Care quality was horrible !!…read moreI'm 61yrs old, with no issues other then a sudden spinal cord injury, which left me partially paralyzed from the waist down. I was there for what they claim to be, physical therapy and care, for just 12 days before my family filed complaints and threatened a lawsuit, and got me out of there...Thank God !! It was a nightmare ! Please never believe this place is what they claim ! I saw elderly people, treated horribly...it broke my heart to see. They, need to be shut down !! Them,and any other place like it !!

Don't expect a private room or bath even tho promised one…read more Night one, roommate needed assistance, my daughter and then later my granddaughter had to help her because our nurse light was not responded to in over 22 minutes. The shared bathroom was deplorable! The food was not edible. My roomie told them she's diabetic they served her mac and cheese, roll, yellow cake and Lasagna. The best part was medicine. I asked for my meds and stated that just being transferred from hospital i didn't recall when i last took my pain medicine ( opioids) she said oh im sure it was eons ago ill go get ya some. I said, well dont you know? she replied, no, guess i could call someone. it took her 33 min to bring in a portion of meds and said, i ll need to go try and track down the rest. roommate claims nurse said she couldn't give hers until 4 more hours, they skipped a whole dose. she claims the nurse kept hers. The nurses stood outside my door at 10:15 pm howling, carrying on about boys. i barely made it up and asked if they could carry on elsewhere. 3 am nurses came into room turned on lights and talked very loudly to roommate. Again, please night time voices. This should be by passed in your search, even if physical therapy is good or not. You will not rest or be nourished therefore, you will not heal.

I"ve worked in the Skilled Nursing Facility business for over 30 years. I was a former RN and…read moreDirector of Nursing in Portland and Los Angeles. My mother has needed rehab in Redmond twice and stayed at Regency both times. I was very pleased with the care and the therapy and found them to be extremely helpful and professional. The reality at any facility is that staffing is a challenge and there are occasional long wait times. However, my mother found the staff to be very responsive and very caring. The therapy team was fantastic and very motivating. I highly recommend this facility for anyone needing either skilled or long term care.

From the owner: Regency Redmond Rehabilitation and Nursing Center in Oregon offers Skilled Nursing and Long Term…read moreCare Services while focusing on the unique qualities of each individual in a compassionate and caring environment. Our experienced team of nursing, dietary, social services, therapy, therapeutic recreation, and certified nursing assistants provide physician-directed care, based on the needs of each individual. Our programs offer a full range of treatments when recovering from a serious injury, illness, or surgery. Through collaboration with the residents, their families, medical providers, and our staff, we develop a personalized plan that promotes faster recovery so the resident can return home sooner.

My family and my brother's friends hired Matt in the hopes of setting my brother on a better path…read morewith his addiction and mental health. I personally chose to move forward with a professional interventionist because I was told by his healthcare team, "If you want to feel like you did everything possible, hire a professional." And It is honestly the best decision I have made when it comes to dealing with addiction and mental health. I interviewed several interventionists, but Matt stood out. He doesn't just understand addiction because of his own lived experiences-- he understands the entire family system around it. His approach is thoughtful, observant, and tailored to the people involved. He prepares you thoroughly for the intervention and stays by your side until your loved one completes treatment and is officially discharged. What happens to your loved one is truly ultimately in your loved one's hands -- but thanks to Matt, we knew that regardless of the outcomes we were able to raise my brother's "rock bottom" and created an opportunity for change and the first step to a longer road for both of us. One of the most important lessons I learned through this process is truly understanding when they say addiction is a family disease. That means being open to exploring your own role in the dynamic -- including enabling, codependency, and how we unintentionally reinforce certain behaviors. Matt gave me the tools to reflect on my part in this. It was a hard pill to swallow, but a necessary one. The only real way we can help our loved ones -- and ourselves -- is by being willing to change the dance and dynamics we create, even when it's the hardest thing to do. Matt prepares you for all outcomes, even the ones that don't go as hoped. From day one, he was professional, empathetic, and direct. He's upfront about the process, contracts, payments, and refund policies -- no fine print, just clarity. For anyone considering hiring an interventionist, know this: you're investing in a process with no guaranteed outcome. It's a 50/50. That's the reality -- and it's why some of the negative reviews I've seen about Matt, they feel unfair and out of context. This was not our experience. Addiction and mental illness are messy. And no one person can fix it. But Matt gave us structure, stability, and support when we needed it most. I would hire and recommend Matt and his team again without hesitation, time and time again. If you follow his guidance, stay open to the deeper family work, and manage your expectations, you'll find peace knowing you did everything you could -- no matter what happens next.

I'd echo the other one-star reviews here. Paid his fees, bought him plane tickets because,…read morealthough he appeared to live in the Austin area he actually did not. Showed up at the intervention and talked to my son. Son refused to go so he left. Later when son changed his mind Freedom Interventions was unavailable to escort him. I ended up doing his work. Family counseling was also promised and never happened. Do not use. $7k for next to nothing.

I purchased hearing aids about 10 months ago. Having diminishing hearing in one ear over the past…read moreseveral weeks. Thinking the device needed recalibration. After initial consultation an appointment was made for me with Jason Johnson at the Bend office. Jason was attentive and concerned about the rapid decrease in my hearing. A through cleaning of the ear canal and removal of heavy wax buildup gave me complete relief. A high five and "shout out", to the professionals at PNWA for five star service after the sale. Tim M.

Had an excellent testing session with Dr. Woody. She could have tried to sell me on hearing aids…read morebut did not. I will be back in a few years for more testing and maybe by then be ready for hearing aids - did you know that not wearing hearing aids as you get older, if you have cognitive decline, can make dementia worse? New research on that is making me more concerned about my hearing. Nice facility in a good location in Bend. Nice staff. No complaints.

I came to Resolve and worked with Megan for a few weeks. She was kind, knowledgeable, understanding…read moreand took her time to ensure I was in good hands. Megan helped me with my right shoulder as I was diagnosed with bursitis and arthritis. She gave me a lot of good warm up exercises & stretches and really helped me refocus on my form. During my few weeks with her, my pain subsided severely so that I was able to continue my workouts with little to no pain! I would highly recommend a visit here for any physical therapy needs.

Jen was a knowledgable and attentive physical therapist that helped me with a wide range of…read moreproblems, from knee to back. The exercises were effective and easy to practice at home. The rest of the staff were friendly, helpful, and enforced COVID-19 safety and precautions. They were also flexible with rescheduling visits, which I greatly appreciated. Thanks again to Jen and the rest of the staff at Resolve!

Looking for a great massage therapist? Go see Jenn! Have had fabulous massages from her. She's…read morethorough, easy to chat with and an excellent therapist. Regular visits with her have kept me feeling great.

From the owner: Advanced myofascial release, deep tissue, trigger point therapy, sports massage, injury and…read moresurgery rehabilitation, pre and post natal massage, side lying, table thai, aromatherapy, and swedish relaxation. Athletes and weekend warriors alike benefit from my modalities. As a parent I empathize with the stress and experience of raising children. Self care promotion is an emphasis.