Dr. Z and the great staff at LIving Well Physical Therapy are incredible. They focused in on my exact needs in reducing scar tissue after surgery and I cannot thank them enough. I highly recommend Dr. Z for physical therapy! Joni O'Neil read more

This review has been a long time coming and honestly, I've had a lot of mixed emotion about writing it because I don't like bashing small businesses, but I feel completely taken advantage of and am saddened at the shady billing practices and integrity of this business. I was in a bad motorcycle accident last summer and started going to Living Well (I'm honestly not even sure how I found them as my memory of last summer is pretty nonexistent) for physical therapy for my knee and a severe head injury that I obtained after being hit. With the severity of the TBI (traumatic brain injury) I was dealing with - I should have been referred elsewhere - to someone who was better equipped and had the resources to help with my head injury. Being that I was pretty out of it most of the summer - I didn't see anything necesarily "wrong" with the treatment I was receiving but I was noticing over time that the "treatment" I was receiving did absolutely nothing for the cognitive issues I was having (and still am). Looking back it was complete negligence on their part. They had me coming in 3x a week for months and I saw little to no progress being made in my cognitive function - yes I was more coherant and I was able to move my neck better than when I first came in (thank you for that) but nothing was done for my severe head injury that would actually warrant me coming in as often as I was - except for of course, to rack up a massive bill that they would later come after me for. I'm going to assume most people aren't informed in all of the technicalities of accidents/insurance and how you are billed in light of these events (I wasn't and they knew this). On your vehicle - you have what's called a PIP policy (personal injury protection), when you are receiving medical treatment post accidents - all of your medical is billed through this policy and everything is 100% covered until your policy runs out, then it is billed through your regular medical insurance. After about the first month or so, the receptionist started to let me know that my insurance wasn't paying them out - which I found odd because they were paying out all of my other visits no problem (chiro and neurology visits). I asked my lawyer to speak with insurance in regard to this, as I was not legally allowed to communicate with them during an open investigation. We finally learned that Living Well only attempted to bill my insurance a few times (I would like to add - based on what we are able to see from my PIP ledger) over the 3.5 months I was receiving treatment and I racked up a $7200 bill - that should have ALL BEEN COVERED through my PIP policy. So when my PIP policy ran out from all the appointments I was going to (about 5-6 a week for all my care providers for months) they started trying to get me to sign paperwork to get a chunk of my settlement money (which the fine print, my lawyer deemed as unreasonable and advised me not to sign). What does this mean for Living Well? They get more money if they wait to bill me directly instead of insurance - about 2x more according to my lawyer. On top of all of this - they sent me a card THANKING me for sending them part of my settlement money - that I deserved to keep after almost having my life taken and months of PTSD that I had to work through. I would NEVER recommend this business to anyone, I am saddened - I really liked Dr. Z, he seemed like a nice guy but I feel sick, I feel completely taken advantage of. DO NOT SUPPORT THIS BUSINESS. read more

My experience here was awkward and disheartening to put it bluntly. I had received a free session and exam at a winter function and was impressed with some of the staff, so I figured why not? Might as well get some sessions in and try to relieve some nagging back and shoulder issues - so I scheduled some time. The visit seemed to go well, lots of good people working there and nice equipment. That wasn't the issue of my visit, the issue was what transpired in the waiting room while I was in the back getting ultrasound. The Dr. went out front to talk with the staff at the front area and unbeknownst to him the person waiting in the front was my wife. Doc was overheard giving direction to book me so many sessions per week and that "not much we can do for him but it's slow and we can get some good billing". They then saw a lady sitting there listening and according to her - looking rather surprised - and quickly moved the conversation to the room behind the reception area. I never went back. Take it for what it's worth, they really do seem to be able to do good work there and have some great knowledge in place. I was just put off by what was overheard and hope it was in jest or taken out of context in some way shape or form, but I doubt it. read more

I simply would not go here for any kind of therapy. doctor does not pay attention or listen to patients and their needs. unprofessional and definitely not worth a 4.5 star rating. the PT assistant is beyond amazing though! she's the true back bone of this establishment read more

This place is where you want to go if you need physical therapy or adjustments. Dr. Zamboni is kind and very professional, always ready to uplift and do the best he can to serve his patients. His team is sharp and very competent. The environment is very pleasant and clean. I have only good things to say and deep gratitude for what they did for me during these challenging times of pandemic. It was the worst time to have lower, mid and neck pain. I had a car accident 2 1/2 ago, right after birth and my right hip moved causing many other back problems. The massages were so perfect to help to dissolve the muscle scars. The team was very dedicated and patient. I'm now feeling confident and moving again without any pain. Thank you, Dr Z., Ana, Tabi, Shelby and Nichole. You guys are amazing! read more

Dr.Z and the entire team are amazing!! They are professional, friendly and welcoming! I had a knee injury, with a slow recovery, and they made sure to check in with pain, exercises, and goals every visit. They also made sure to increase my exercises and give me an at-home routine so I could continue to improve and heal. If I ever need PT again I will definitely come back here! Thank you for all your help! Sarah H read more

I tweaked my back at the gym and needed some PT to get things back in alignment. Dr Z and staff to the rescue! All of the staff are super friendly and knowledgeable. They worked with me to get my spine realigned and gave me exercises for building core strength. Back is healed and I feel like I made a group of new friends. Thanks Alyssa, Gabe, and Dr. Z.! read more

My second time doing physical therapy with this establishment they are professional they are caring they work together as a team and they go above and beyond the call of duty to make you feel welcome and get you back on the right track for recovery read more

Drs Z and Dan are both very skilled physical therapists. Their approach is personalized to your issues and with a combination of great listening, asking questions, and knowledge of how our body parts work in concert with one another, they develop appropriate and successful treatments. Everyone in the office is great and very welcoming. If I could give them 10 stars, I would. read more

Moved to Bend during my PT recovery from ACL surgery. "Eeny Meeny Miny Moe" for finding a new PT office to continue my care... Very pleased with Dr Z and his professional and friendly staff. They not only got my knee to full extension, but have helped me with my neck problems too. The office is very small which I found nice compared to past PT. There are only 2-3 patients in the office at any time which means hands on/personalized care. Dr Z listens and plans my therapy according to my concern that day. Every minute of my session is filled with supervised care. I have to laugh when I am instructed to take the last two minutes of my session to do lunges or monster walks down the hall on my way out of the office for the day. read more

Great service. I had very bad planter fasciitis. Went to Living Well and after physical therapy it is completely gone and been a year with no pain. They do regular check ups. Highly recommend! read more

Amazing awesome people work here. Dr. Z is truley focused on your wellbeing and will help you with several of not all your needs in order to get better. I have not felt this great is years!! Thank you Dr. Z and your staff to getting me back to loving the outdoors. read more

I have been injured a lot and been to a ton of physical therapy places over the years. Doc Z, Doc B and the whole staff have been great to work with. I had a pretty tricky arthroscopic surgery on my hip that didn't go as well as I'd hoped. The whole team at Living Well Physical Therapy, helped me work through the post-surgery complications to the point where I can almost function at the level I need to. They came at it from all angles from helpful exercises, in office equipment/technology I'm not going to pretend to understand, and even massage. On top of that, they gave me the tools/exercises that will help keep me preserve what we accomplished moving forward. Also, I love the convenience of gym next door to get into more real exercises as my recovery was progressing. I'm sure there are many great PT places you can go to but what really endeared me to Living Well is the small, personal and very positive atmosphere. They seem to attract people that really want to get better and I looked forward to getting in there to fix a very difficult injury. If it wasn't for Doc Z's and Doc B's perseverance I might not be where I am right now. Thanks to everyone there! read more

Just started seeing Anna for massage in an effort to help shoulder as well as lower back pain. Have seen a number of massage therapists over the years but she may well be the best I've experienced in terms of deep tissue work. read more

I have been in physical therapy for years. After moving to Bend my wife discovered Living Well Physical Therapy and signed me up for an appointment. The staff are very pleasant. Scheduling is a breeze. I have to say that Dr. Zamboni was able to assess my overall condition and provided a path forward for my overall health in a few short visits. After working with Dr. Z for awhile he recommended that I join their Wellness Program and receive regular massages. I have visited numerous massage therapists over the last 20 years and have to say that Anna has been the most competent. Anna maximizes the time while staying focused on my overall health. She is able to release muscular knots in as little as one visit. She always provides recommendations to allow further healing while at home between visits through specific exercises and stretching. I give Living Well Physical Therapy five plus stars with all my conviction. read more

Anna is an incredible massage therapist. Friendly and personable, she always seems to find the perfect pressure points, and has amazing ability to apply just the right amount of pressure. I highly recommend her to anyone who needs a good massage and a good laugh. read more

Dr. Zamboni and staff are helpful and go out of their way to make patients feel like they are getting better! Their treatment has RESULTS!! With knowledge and great listening skills, they can get down to the bottom of actually is the base of the problem! I can not recommend them highly enough! GO SEE THEM!! read more

Dr. Z was super awesome - my back periodically goes out and each time it happens he gets me back on my feet in days, NOT weeks! Super friendly staff, really clean office, and always a pleasure to visit. Cannot recommend Living Well Physical Therapy enough. read more

I wish I could rate this company for 10 stars. I was the unfortunate recipient of a crippling lower back and ruptured disc injury in the middle of January, 2022 and immediately started seeing these amazing people. Before having an MRI, Dr.Z was the ONLY doctor that, after examining my x-rays was able to spot my ruptured disc (normally impossible to see on an x-ray) after multiple other doctors saw and said my back was fine. After having very negative experiences with many other PT companies, I was blessed to somehow land at Living Well's front door and immediately start my treatment. Dr.Z and the rest of the amazing gals that help run the place (who's knowledge is unmatched) truly and genuinely care about YOU! They have all continuously gone way above an beyond every visit from truly trying to get to know you on a personal level to going through the business headache of obtaining different equipment specifically for your type of injury (even if they already some) and making your time there as memorable and as beneficial as possible. This business makes YOU a priority. The treatment, the care, the family feeling and even the emotional support I've received here has been an experience that trumps all other businesses out there. If you haven't given these guys a shot, I strongly urge you to do so. I promise, you will not be let down. THANK YOU LIVING WELL!!!!!!! You have made one of the most positive impacts, not only on my body but in my life!!! read more

It's rare to see such personal care in physical therapy. I didn't feel like just another patient. They really took interest in my case. Highly recommended. read more

Dr. Laura has been absolutely amazing. She has really helped me over the past two months recover from my auto accident. I also think B, the massage therapist, is incredible! She is so delightful to be around and has worked miracles on my whip lashed neck. I also find the front desk reception (Coleen) to be awesome. She is always on point with scheduling and is just overall amazing! Love this place and highly recommend. read more

I think this is place is capable of, and in fact does help a lot of people recover from injury. I think their bonus system they have in place, rewarding 5 star reviews; and constant nagging text message/ emails to "rate 5 stars" makes there overall rating a bit gimmicky. Which is partially why I am giving one star. Other reasons to my one star review include; Dr Z seems to have a bit of a temper when things aren't going as expected. Such as after having my back popped by him I was in severe pain that I did not have before. I felt ignored until getting frustrated and saying "am I just going to be left with this new pain?!" He then showed me an exercise to relieve the pain. Another instance which is driving my review is an appointment I had which started with "So what did you do at home to misalign your hip since you haven't been working since I saw you last". Long story Dr Z adjusted my hip, and within the duration of the rest of my appointment, it had misaligned again. Which sent Dr Z into ANGER for having to re-align me again that same day. I will spare the comments he had made to me. Last reason I will provide here, I called to cancel an appointment due to other obligations, they offered me an earlier appointment that day at 2:00pm. I showed up and filled out ppw and was sent back. I was greeted with a harsh and snarky "umm go ahead and wait up front Mikeala" like he was so confused as to why I was there. I left, never to come back again. I understand mistakes happen, communication is lost, etc. I have been forgiving of this practice. Not knowing how to fix my injury, or why it keeps recurring. I've forgiven the snarky, upset attitudes when I am merely a patient of the practice. I've left in more pain than I came in multiple times. Overall I have experienced a great deal of healing, but I'm on the search for a new physical therapy practice after a couple too many incidents with Living Well. read more

Dr. Z, Shelby, Gretchen and the whole team have helped me through knee, neck and back issues - taking me from stuck-in-bed back to true health and full activity. They tune me up with smart plans, effective treatments and a direct path to success on the other end. I've recommended Dr. Z to my wife, friends, coworkers - check them out for anything minor to major - they'll coordinate with your docs, advocate for you, and help solve your issues through focused treatment plans that help you (have helped me) avoid surgery and get back out into the world. read more

After hip replacement surgery I went to PT 3 times a week. Each time I was given exercises, electronic and cold pack treatments, and, my favorite, massage. The swelling and my ability to move improved every day. At my 6 week check in the surgeon said I was in the 1 percent for recovery. Very grateful to Dr Z & his team for getting back to health so soon. read more

The staff are all top notch across the board. Very knowledgeable but also genuine and truly dedicated to getting you back to 100%

Dr.Z is Amazing!! The whole staff is Amazing!! I first started see him in 2012. He taught me a lot about my body and its structure. I was in a bad accident 25 years this July and also had been a Bridal Consultant for 12 years. Thru all that and more I have become very familiar with chronic pain in my neck, shoulders, back, hips. He pointed things out about my pain I never realized before. I had so much pain I was suicidal at times, thinking how can I live thru all this pain? With the treatment of exercises, massage and knowledge , and his belief in all my pain I am still alive today...I am very grateful for him and how he cares for his patients like me. I know I got a lot going on physically and sometimes think I am his problem patient, even though he never treats me as such. Some of us get lucky and with treatment our pains go away. Some of us just arent as lucky but, with the right treatment and Dr. on your side like Dr.Z we learn how to decrease some of it and learn how to manage our pain better. I wish you all luck with your own journeys. Mine is beautiful!! Thank you Dr.Z. And miss magic fingers Shelby his massage tech. does wonders on your muscles and is very knowledgeable. They both work well as a team. And Gretchen in the office keeping track of all his appts. phone calls and everything else she does makes it easy to start my appt. with a smile on my face even when I am in pain. Thank you Living Well Theropy!! Sincerely, Nichole read more

The whole staff was awesome helping out with my back issues. They got me in quickly before I was headed to Hawaii on vacation and was able to make it so I had a pain free vacation. I truly appreciate everything they did and I am still living pain free with no relapses. read more

Dr. Z and his staff were so friendly, knowledgeable and caring. They worked as a team on my hip to get me back to doing the activities I love most. I would highly recommend Living Well Physical Therapy to anyone recovering from an injury. read more

Absolutely pleased with all the staff in Dr. Z's office. I look forward to working with them again for total body wellness. I will be referring my friends and family. They provide the tools for success and I saw results immediately. I feel that they care about me and encourage wellness to aid in healing. They may be tucked away but it is worth it for the professional and personal service. read more