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    Step Ahead Physical Therapy

    5.0 (2 reviews)
    Open 7:00 am - 3:00 pm

    Services - Step Ahead Physical Therapy

    Physical therapy

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    2 months ago

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    Salem Orthopedic Surgeons

    Salem Orthopedic Surgeons

    (2 reviews)

    I had an appointment with Dr. Murray Goodman due to an injury i had received while working.(It was…read morea workman`s compensation case)The injury was to my shoulder,back,and neck.I was accompanied by my wife,for support.The place was fairly clean,and the receptionist was fair.The wait was about 10 to 15 minutes.I was escorted by the nurse in charge(I presume)to Dr.Goodman`s office where I met Dr.Goodman.He was a tall bearded man with an Arrogant attitude.He asked me routine questions about my accident.Then before he even looked at me,he tossed a paper johnny at me and said " strip to the waste and put that on",then walked out of his office.From there he went to the nurse that escorted me to his room.She was in the reception area which is next to the waiting room where my wife sat against the wall waiting for me,she was out of his view.(This incident,by report by my wife,to me).Dr Murray Goodman said to his nurse" I get all the losers in this place"(In a very loud tone of voice,that my wife heard).The nurse asked him something else which my wife could not hear her.His response was"I have already made my decision"Then came back into the room to supposedly examine me.In the mean time my wife asked the nurse"Is that Dr.Goodman?" The nurse replied"Yes it is."My wife replied back to her"You tell Dr.Goodman,I heard everything he said.And he is arrogant and should not talk about any patient in that manner.I am going to report him to the medical profession."(And she will) He then came back and had me wave my arms up,down,back,and forth,turn my head side to side,up,and down.Then had me stick out my hands and spread my fingers,and hold my palms out while he ran this little wheel thing down the index fingers in both hands,and asked"does that feel the same on both hands"My reply was"yes".He then said "we are done here"and left the office with me standing there baffled.He did not even touch or feel my back,shoulder,or neck.In the mean time my wife was still mad as hell,at the arrogance of this jerk.He is just pond scum.That`s being nice.I have had other doctors give me evaluations on my back,neck,and shoulder.But not in such a piss poor manner. If you think of ever going to see this Orthopedic jerk,think again.Don`t waste your time with his Arrogant incompetence.He does not even deserve a 1 star vote,but I guess you have to put something in order to get the word out.

    I took my son to see Dr Goodman for follow up X-rays for a broken foot. We arrived on time. The…read morereceptionist was nice and checked us in. While we were sitting in the waiting room 2 patients who arrived after us were taken back to exam rooms. When I enquired why, the receptionist said it was because they didn't need X-rays. Well, Dr Goodman saw them and then sent them for x-rays, so now we were waiting for then to be seen before us. After waiting for 30 mins I asked again what was taking so long and was told that the machinery had gone offline for 5 mins, holding everything up. The nurses then took another 2 patients back to exam rooms. I then overheard a conversation between the X-ray tech and the nurses about how all the exam rooms were full so the patient in the xray room would have to wait there until a room was free. A nurse then explained to Dr Goodman that I was concerned about how long this was taking, he said in a loud obnoxious voice, that carried through the entire facility that if we couldn't be bothered to wait then we could just rebook and to make sure that we didn't get an appointment for another 2 weeks as he couldn't stand people who complained. I let the receptionist know that I overheard the doctor and I felt it was rude and insufferable as our delay had been mostly due to their incompetence in managing the patient flow, we had not been seen 45 mins after our appointment time. We left and we will not be back. My son got his xray the same day, somewhere else, where he was treated with the same courtesy as every other patient. Dr Brennan used to run this practice until he retired. He was wonderful and always had a smile on his face. Such a pity that his legacy is being tarnished.

    Step Ahead Physical Therapy - physicaltherapy - Updated May 2026

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