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    Stem Cell Genetic Med

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Palm Beach Diabetes & Endocrine Specialists - "Should be based not only on blood tests but on symptoms" - oops, from their own website. THAT PART.

    Palm Beach Diabetes & Endocrine Specialists

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    Somehow I managed to get through a year ago to make my first appt. Being new to the state I was…read morelooking for a specialist to help me address and control my A1C. I brought copies of my last 3 bloodwork records, they conducted their own on premises and from there I was on my to reduce my A1C. Before my 3m evaluation I needed a prescription refill, called and called. Leaving message after message -no reply. At which point it was time for my appt... I told my new dr my experience which her attitude left me to believe it was a reoccurrence. Prior to my next 3m appt I needed to go for bloodwork which this practice claimed to send automated to the lab. A week prior went to the lab, who claim not to have a record of the script. At which time I spent over an hour trying to reach someone at PBDE, when I finally did, I explained my situation and requested they fax the script. 2hrs later I got my blood drawn which should had been a 15m process. A week later I met the drs for my 3m review once again, Dr had to request my records from the lab although I had gotten them 3 days prior as customary every time and who also copies the drs . I again expressed my annoyance with their staff and response times. Fast forward to my last appt, I come to find out my attending Dr left the practice and so I was then scheduled to see a nurse practitioner without notice. AGAIN, I was sent my labs 3days prior yet the office had no records and had to again request them. Now 2 days later I'm still waiting for my prescription to be sent to my pharmacy though I highlighted that I was low on it. I again called their office 2x, got a voicemail yet again. And still to hear further as to when my prescription will be called in. A frustrating process. They seem to have many patients always waiting, but they also seem to have a strong staff presence working, yet noone seems to take responsibility to want to speak to patients when we call. God knows I rather not call ANY Dr but my health requires me too. I'm not calling to book a spa day. So how about some respect PBD&E. So ALL THAT to simply say I'm currently looking for a new medical facility that actually cares to speak to their patients. DO NOT RECOMMEND THIS PRACTICE SERVICES.

    I visited your diabetic care and unfortunately had a very unpleasant experience with the staff…read more They were rude and made me feel uncomfortable. Because of this, I don't feel confident returning and will be seeking care elsewhere.

    Stem Cell Genetic Med - geneticists - Updated May 2026

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