It started out with a leaky toilet and ended with a total bathroom update…read more Home Depot was where we ended up finding a lot of what we needed. And the items we had to order came in pretty quickly and in good shape. Seem to have a mix of employees who know what they're doing and know all their stuff and some you're better off with trial and error picking your own supplies. Some are new, so hopefully that learning curve won't be too bad because they seem like nice enough guys. Not that they didn't want to help, just didn't have the experience yet. Not the easiest location to get into and out of during heavy traffic times, but the location is conveniently, centrally located to serve a lot of people, and parking lot itself is good. It's just located at a busy intersection.

I purchased a washer/dryer combo and once installed it did not operate properly. The washer would…read morenot work unless the dryer was on and the dryer did not dry the clothes (no heat). I have talked to their customer service to no avail. All they do is lie (saying they will be there to pick up the appliance, then not show) and waste my time. I have never in my life had such a horrible experience with a company. I will NEVER, EVER shop or step foot in Home Depot again. They have no integrity at all. I wouldn't take anything from them even if they gave it to me. No wonder this company is going downhill. Their customer service staff is the worst on the planet. Hope they get treated the same way they have treated me when they need something. BTW it was a GE appliance and will not buy GE anymore either. What a nightmare I wish it were all over, but they still haven't picked up the appliance, and I have been trying to get it out of my house for the past 19 days, that is if they don't lie to me again (something CS is good at) it should be gone on the 29th of January, 2026, but I don't think my nightmare will be over then. Since the 17th of January 2026, I have spoken with Brittany, Chace, Ron, George, Amanda, Dorie, Alex, Cassie, Kamesha and Sarah, and none of these associates could help me. Like I said no INTEGRITY!!!!

The worst place to do business in. After three months they still have not delivered my order even…read morethough it was paid for in December.

From the owner: Inline Lighting is your go-to provider of high-quality lighting and lighting products in the…read morePelham, AL area. Featuring a wide inventory, we carry competitively priced products from some of the biggest names in the industry. Our lighting specialists will provide you with the guidance and advice you need to find the ideal lighting for your space. We carry ceiling lights and fans, as well as exterior and interior lighting, wall lights, and more for a variety of rooms and applications. For assistance with your lighting layout, consider speaking with our on-site lighting and interior design specialists. Shop Inline Lighting online or visit our Pelham lighting showroom at 2721 Pelham Parkway, Pelham, AL 35124 today.

Went to Lowe's today. Hard to believe this store can stay in business. You never can find anyone to…read morehelp. We did pass one woman who pointed us to an aisle to look for electrical adapters. We couldn't find what we wanted so we went back to the front. Jay was there on his phone monitoring the self checkout. My husband asked him where to find adapters. He looked up from his phone and said something. My husband said excuse me because he couldn't hear him. He seemed put out to be bothered. He said aisle 4 loudly. My husband said do you know where on aisle 4. He said no.( jay is wearing a vest that says Customer service) My husband said well I guess I should just buy on Amazon. Jay shrugged his shoulders and went back to his phone. I then proceeded to the customer service desk and asked to speak to a manager. We waited 10 minutes. I heard the girl call again for a manager. We finally gave up and left. My prediction is Lowe's will be closing soon with the economy the way it is and the lack of customer service in the store. When we left there were 2 workers at exit monitoring the self check out. They have no problem staffing that area. Also found another worker half way down the aisle on his phone too

Horrible customer service in lumber department. Waited for 20 minutes to be help and then was…read morefinally "helped" by someone who acted as if I was an inconvenience. Was trying to get some material pulled from inventory sense not enough was in the rack. Employee said they didn't have any (said 750 available online) and then wouldn't communicate with me to make sure we were on the same page about the material I was looking for, and someone who seemed more in-charge was standing nearby and didn't step in to help either. Was told "I could go in the back and look myself if I didn't believe him."

Cahaba Heights Hardware is a great store with a surprising variety of products and a good price…read more The staff is very helpful!!!

Friendly and helpful and knowledgeable. Great neighborhood resource without the trappings of a big…read morebox store. Inventory is what you would expect from a hardware store--no appliances or plants--but they do have landscape supplies.

This is a big box store with nothing special about it. They might have what you want or they might…read morenot. You might run across someone that knows everything about hardware or whatever it is you are there for or you may talk to three people who don't know anything about their products. I bought a washer on Labor Day sale so it was a great price. Less than a year later it broke and instead of repairing it they just refunded me the price I paid for it which was about half of the price of what the machine was selling for then. I went round and round with the manager.

This review is for anyone looking to purchase a Tuff shed from this location, or any other location…read morein Alabama for that matter. We wasted 3 hours over 3 days trying to buy a 12'x16' Tuff shed from this location. The incompetence and lack of training from Home Depot Employees and False advertising from both Tuff Shed and Home Depot lead us to look elsewhere. If you are looking at spending thousands of dollars on a shed, this review is for you. we went in store on Sunday 7/19/2026 to inquire about the display model that is for sale the the Hoover, AL Home Depot Parking lot that is listed as such on the Tuff Shed website. Their site specifically sates to go to the customer service desk so they can access the "Order Now" website to complete our order. To note: ON THE SHED IN THE PARKING LOT, is SPECIFFICALLY STATES: NO DELIVER FEES, NO INSTALLATION FEES, AND NO SALES TAX. On this Sunday, the employee had no idea how to sell the shed or even find it on the Order Now site and advised us to come back on Monday morning. We both have full time jobs so could not do that, but tried to call the Home Depot Tuff shed rep multiple times throughout the day with no answer or response. We finally connected with their customer service who stated we should return to the store and go to the Pro Desk. So, today on 7/21/2026 we returned to this location and went to the Pro Desk. The initial employee also had no clue how to do complete a shed sale and called another employee to assist.... who also had no idea how to assist. So, she sat on the phone with Tuff Shed who had to walk her though the Order Now site process. When it can time for the final price, it was hundreds of dollars more than what was advertised. When we questioned that, they said that the no sales tax, fees, etc... only applies to certain States and Alabama is not one of them. When we told them that it is LITERALLY POSTED ON THE SIDE OF THE BUILDING IN THE PARKING LOT, no one went and checked, so I went out there and took my own pictures. They did not honor what was posted and neither did Tuff Shed who was still on the phone with them. This is the definition of FALSE ADVERTISING and is a bait and switch scam to get you in the door. DO NOT do business with either of these companies if you are in the market for a shed that will cost out thousands of your hard earned dollars, heaven forbid you had to try to file a warranty on one of these things if this is how they are upon initial purchase.

A guest bathroom redo was the purpose of our V & W Supply visit. Plenty of mock bathroom and…read morekitchen settings and products to peruse. This lovely, new showroom gave me plenty of ideas to mull over. A few of the many product lines are Kallista, Kohler, Newport Brass.

Great plumbing supplies and fair prices. Perfect toilets very comfortable too! Will use them oftenread more

I appreciate the amount of variety this store has. However, the quality of those said items are a…read morebit questionable. Good store overall though, pretty convenient.

Hobby Lobby is a great place for decorating ideas. This location is always clean and organized. The…read moreassociates are always friendly and accommodating. Just a great place to walk around and be creative. The sales are always good and hit just right when you're thinking about making changes to a room.

I don't know why, but the smell of Lowe's and Home Depot always makes me happy. These stores are my…read moreplaygrounds. Super easy to navigate, always has what I need, friendly workers. This store appears to have steady flow during each visit, but never takes long at the registers. Clean space.

I've never seen customer service like this it was an horrible attitude.. idc how long your day has…read morebeen if your busy just tell me to wait or put me on hold for a second do not catch an attitude with me.. guy from the rental department. Sounded like an older gentleman.