This facility is rated as #2 in the state of Ohio for good reason. My Mom recently stayed there for…read morealmost a month. It was very clean, posh and beautifully decorated for the season. Almost like a fancy resort! The pros of this facility: Good food, good drink, excellent nursing staff that actually go the extra mile for their patients. Very clean throughout the entire facility. Everything was very accessible for wheelchairs, walkers and loading and unloading by the front door. The receptionists at the front desk were always warm and welcoming. Great physical therapy program, but they are tough on you. But, they have to be! Also no worries about people stealing your possessions in this facility. She's been to other facilities where they will steal anything if it's not bolted down! Cons: The only con was the varying wake up time between 4:30 - 5:30 a.m. in order to be up and ready for breakfast at 7:00 a.m. Even if you need assistance getting ready, the hurry up and wait is pretty ridiculous! It's understandable that the staff have a schedule to go by, but c'mon now! Other than that, my Mom says she was treated like a VIP there! Thanks for taking such great care of my Mom, guys! Highly recommend this facility!

Husband being discharged HOME after tremendous expert care from extire staff. From being admitted…read morein a vegetative state. Now anbulating with walker eating bathing and dressing with minimal assistance. There does exist a healthcare facility with hope and HEARTS. Thank you

northwestern healthcare center in berea ohio is a 5 plus star facility. the staff are…read morecompassionate, skilled, empathetic and skilled from housekeeping, dietary, nursing, stna and administration. the activity director and personnel has each day full of excitement, hands on, and memory activities. residents get to meet and greet others , go on outings to shop or to eat. the occupational and physical staff department are one of the highest rated in ohio. they took an unresponsive, stomach tube, veteran. and gave him a new life. he feeds himself. walks over 800 plus feet and can brush his teeth and do daily hygiene. he only needs minimal assistance which is given when needed. they listen when he is upset and don't judge or over medicate him as was done in a previous healthcare center. this healthcare center rating should be 100 plus stars. a healthcare center that treats everyone with respect, compassion and respect. all who are a part of this group residents staff etc are vip's

Doesn't care about employees, can't keep any nurses, especially on WestPark wing. 30 residents to…read moreone nurse. Pass meds, treatments, wounds, VS for everyone, BS and don't forget your rounds. No team, just individual players over there. They try to play nice until you get in there, that's when all the attitudes come out. I only met one person that was and showed compassion for the staff.

Nice clean place, good therapy if you need it. The staff are friendly and attentive. Rooms are all…read moreprivate. Place is quiet for rest. It was a nice place for a long respite for family to take a vacation. Food is good but basic meals of meat / potatoes / vegetables /soup /desserts. People are always willing to help you if you need assistance.

I cannot say enough great things about this place! My mother recently needed rehab and this was one…read moreof the facilities we toured - and it was the only one that did not smell of urine! The staff was friendly and welcoming and we felt comfortable bringing her here. The rehab team was great and she was actually able to get home sooner than expected. Between the private room, great staff and good food - my mom said she felt like she was staying at hotel! I would recommend them to anyone who cares how their parents are treated!

I was here for two weeks after a major surgery at the Cleveland main facility…read more The Therapists had kept me busy 3 hours a day with Physical and Occupational that was specifically tailored to my situation and the Therapy advanced as I improved. The Therapists and Nurses make an effort to get to know you, and were some of the kindest, most patient people I've ever encountered.

The best place for recovery from such a tragedy. Such…read morewonderful personal. Helpful & supportive throughout my stay there.

This hospital was very clean and in strict compliance with all current mandated rules. I had an…read moreappointment and did have to check in through a mobile app and then wait for the go ahead text to come on in. Once inside the social distancing was in full effect. Temperature checks were at the guarded entrance. Everything was easy peasy, though. The Breast Health Center has a fabulous team that I would highly recommend, ladies! Overall, I've had a great relationship with UH hospitals.

I am always pleased with my care here! The check ins and scheduling are easy through ZocDoc, and…read morethe reception staff are very personable. They have all services within the building, including blood draws and radiology.

Staff late continuously late with pain meds nointention on fixing the problem. Keep doing it.read more

Our family travels to the Cleveland Clinic for all of our critical or complex care. We travel from…read moreseveral locations in Virginia, central North Carolina, and the Florida panhandle to the Cleveland Clinic because we trust the doctors we have seen at the Clinic. Family members from states other than Ohio have trusted the Cleveland Clinic Main Campus with major heart surgery, intestinal surgery, back surgery, and other abdominal surgery. We trust our lives and our loved ones lives to the Cleveland Clinic Main Campus. I'm not sure there is a higher compliment.

this is a wonderful facility with some great amenitys the problem is they dont have enough staff…read moreand they seem disorginized some things need to be fine tuned .activitys are plenty and most of the nurses they have are great

From the owner: Specializing in: - Residential Care Facilities…read more- Personal Care Homes - Rehabilitation Services - Assisted Living & Elder Care Services - Nursing & Convalescent Homes - Nursing Homes-Skilled Nursing Facility - Homes-Institutional & Aged - Assisted Living Facilities

There are two things I've never felt comfortable doing; getting pictures taken of myself and…read morewriting testimonials. Now I'm here doing both because of how incredibly impressed I am with Dr. Frank and the whole staff at Broadview Health Center. Last February I was pretty miserable. I had put on quite a bit of unwanted weight which I knew wasn't healthy. I was trying everything I could to get the extra pounds off but nothing seemed to work. I needed help "cracking the code" to get my body to cooperate. I came across an ad for HealthyOne Weight Loss and decided to give it a try. And I am SO glad I did because this program is scientifically based on body chemistry, AND IT WORKS. From the onset the staff was personable, professional, compassionate and extremely knowledgeable. I felt welcome just walking in the door. Dr Frank assessed my needs and developed an individualized diet program for me. Next thing I knew, the pounds were melting off. At first I was worried it would be difficult to stick to it, but it was not hard at all. Not only was I meeting with Dr. Frank once a week for coaching, but he was also available through text anytime I had a question or needed encouragement. The results have been amazing. I started the program March 12. As of June 15 I have shed 45 pounds and I'm still losing. I have never felt better in my life. One of the best parts of this is that the program is completely based on food you get at your local grocery store, so the healthy habits you form that caused the weight loss can be maintained for life. If you are looking to improve your health and shed unwanted unhealthy pounds, I highly recommend going to see Dr. Frank at Broadview Health Center. Thank you, Dr. Frank, for helping this stressed out Mother of Five reclaim her body and her life!

Went there 3 months but ineffective for my neuropathy. No explanation for their failure. Would…read morecontinue taking my money but I quit.

My father was in need of Medicaid as he was suffering from MS. Yes, he was already advanced in his…read moreMS after struggling with it for over 20 years. However he was of good mind but needed advanced care. In March 2023 we moved him to the Manor and their care was decent through April. However when my father became Ill, with what he thought was maybe a bad cold, he asked for a doctor. The nurses did not have a doctor come to see him, as he came, but passed him by, by mistake. Two days later, my father calls me - has a terrible cough, I called and asked the front desk to make sure he gets the doctor on Thursday - they assured me he was in good hands. The doctor doesn't come on Thursday - Friday my mother, who was also not feeling well goes to check up on him and he is deathly ill. They missed the window for someone who had Pneumonia to get him a doctor, despite him asking for one twice that week, and tried to pawn it off as unnecessary. Of course, he goes to the doctor and he has Pneumonia. Unfortunately, he has a bounce back weekend that gave us hope, but the he the pneumonia was so bad with coughing he couldn't swallow as he had had this for 7 days before seeing a doctor - only when we called to have the ambulance take him. We called, THEY did not. There are many mistakes I've made in life. Choosing this nursing home, to take care of my father I count among the worst mistakes of my adult life. They they knew he had MS, with the #1 cause of death being Pneumonia - which they assured me they knew what that looked like.... well, they ignored his pleas for a doctor and - while MS complications are what killed him, with Pneumonia - their lack of care was the reason he lost perhaps 6-12 months of life. The only reason I did not sue is I was advised by lawyers that the case was not strong enough as he was already pretty sick, and we knew Covid and or Pneumonia would have to be aggressively treated if found. We also abided by his instructions that he did not want to be intubated, because the odds of people with secondary progressive MS coming back from that was less than 1% If you are looking for a place to die, they're a place that has kind workers that may make that happen. For us, in the end, they proved to be completely incompetent and cost me months perhaps a year more with my father. Consider this a warning. BTW, Medicare, once we were able to apply for it, approved his care post-mortem. He literally wasn't there long enough for the paperwork to be able to be filed and approved.

My husband was in this facility. Horrible place. Ignorant nurse's aides. Filthy rooms and total…read moreneglect to the patients.