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Food was absolutely delicious and perfect portion size. Service was excellent. Patrick was very attentive and polite. Ambiance was quiet and very relaxing. My husband and I love coming here.
Came here with my bf on a trip to Hot Springs and was my favorite restaurant we tried! We had the pretzel and soup flight to start and it came with four different soups. We liked the different flavors, my favor being the beer cheese and sauerkraut while his was the goulash and sausage ones. We sat outside since we brought our dog and it was so cozy in the middle of this courtyard vibe patio. They used to have a dog menu but I believe they got rid of it a while ago. However, our server was awesome and offered a couple options for her off menu. It was busy and we were being a bit indecisive on food so he suggested the beef roast which was incredible. It was marinated in juniper berries over spaetzel and candied Brussels sprouts. We had a wonderful time here and highly recommend this place!
We have been here in the past. Now you have to use a credit card to hold your reservation. We were seated promptly upon arrival. For those of you have kids, they do offer a kids menu. They have several draft beers on tap, but for a taster, it costs $2 and for a specialty beer, it is $4. At this point, I feel as though I am being nickeled and dimed to death, but I rolled with it. I ordered a Spaten Oktoberfest on draft and it was decent quality. The Saturday night that we came, they were out of the veal special at 6:00, and they did not open until 3:00, so I am guessing that the special had a pretty successful Friday night. For my entree, I ordered the meatloaf with red cabbage and candied Brussel sprouts. The cost of the entree was $25, and it came with bread service. For the price, I am hoping that the portion size is decent. Side note: It seems as though in the past, the meal also came with salad, but I might be mistaken. Bread service came out before the meal and had an assortment of rolls (not homemade). Bread was warm but butter was cold so did not really melt Food came out hot and was decent. Check your tickets though because they do nickel and dime you here. They added a $5 surcharge for a kids meal even though the kids meal is for 12 and under even though my daughter is still 12... if you don't know please don't assume. Waitress took the charge off without question but it is still awkward to have to point it out as a customer. I do wish that they had an option to order a sampler of sides as an entree because they were all very good. A bit expensive for just a normal out to eat meal, but it is a bit pricey unless you are wanting a treat or for a special occasion.
Came on a Saturday and was promptly seated after making an open table reservation which I find convenient. New appetizer with onion and bacon was super tasty and came out super quick. Our server was very attentive but the food did run super long so expect a wait. Only feedback was the goulash little too salty for my liking and side dishes all came out barely warm. Our second time here on a trip and would recommend very tasty. Drinks were good but no room for dessert!
The service was absolutely fantastic. I loved the schnitzel. I personally don't care for the sides, so I will try something else next time. My husbands fries were great! I would plan on coming back here again and trying something else. I recommend a reservation.
The food. The food! Wunderbar!! If you enjoy authentic German food, then your first stop in Hot Springs has to be Steinhaus Keller. We started out with the sauerkraut soup and then had Rouladen and Wurst with sauerkraut, potato pancakes and German potato salad. It was perfectly paired with excellent German beer! The restaurant is on the first floor of a super cool building. You are surrounded by beautiful wood and stone while "Oma" plays the accordion! (I'm not sure who was playing but she was awesome). Russ was an amazing server - so attentive and had wonderful recommendations for our dinner, beer pairings and dessert!
Wow! We love authentic German food and this place did not disappoint. Sweinhaxen was tender and rich. The pickled eggs were an interesting treat. We had four adults and ordered the duck and eggs as appetizers then 3 entrees to share. Everything was very authentic and served nicely.
Absolute worst dinning experience Service was so ridiculously slow People who arrived after us got their food when we questioned it. They kept saying they would go check on. I spoke with the manager and manager went to talk to the waitress, then finally came back and talked to us and said he needs to figure out what happened, but it would come out of the waitresses paycheck because it was her error not the kitchen error . We said that's completely rude! Manager insisted she must pay for her error. We told them to forget it and we would just make sure that everyone knew what a poor manager he was. You are welcome to ask any of the eight guests who we ate with. Completely factual and when we told the waitress, we were so sorry the way he talked to her and treated her. She said it's OK. I'm moving to Texas in a few weeks to go to college so I don't care.
22 days ago
Very nice rustic decor inside. Looks like you're in an old cellar . Stone walls, wooden floors, wooden tables and chairs. Metal utensils, cloth napkins, and ceramic plates. Service was quick and top-notch. Our waitress was awesome. We really liked her and talked to her quite a bit about living in Hot Springs. She even produce a little side of the curry sauce for us to try. It was so good. We really liked it. It was very nice of her to do that for us. The food was phenomenal true German cuisine. My wife had spent a few years living in Germany and she claims the food is extremely authentic. Although I don't have that reference point to judge the authenticity all I can say was it was extremely good. I enjoyed everything it came on our tray . Our bill with one large combo entree, two sides, onion bacon pastry one drink and one soda was $ 112 That may sound expensive for two people, but I think it was well worth it. We would definitely come here again.And read more
24 days ago
Came here with my bf on a trip to Hot Springs and was my favorite restaurant we tried! We had the pretzel and soup flight to start and it came with four different soups. We liked the different flavors, my favor being the beer cheese and sauerkraut while his was the goulash and sausage ones. We sat outside since we brought our dog and it was so cozy in the middle of this courtyard vibe patio. They used to have a dog menu but I believe they got rid of it a while ago. However, our server was awesome and offered a couple options for her off menu. It was busy and we were being a bit indecisive on food so he suggested the beef roast which was incredible. It was marinated in juniper berries over spaetzel and candied Brussels sprouts. We had a wonderful time here and highly recommend this place! read more
5 days ago
We have been here in the past. Now you have to use a credit card to hold your reservation. We were seated promptly upon arrival. For those of you have kids, they do offer a kids menu. They have several draft beers on tap, but for a taster, it costs $2 and for a specialty beer, it is $4. At this point, I feel as though I am being nickeled and dimed to death, but I rolled with it. I ordered a Spaten Oktoberfest on draft and it was decent quality. The Saturday night that we came, they were out of the veal special at 6:00, and they did not open until 3:00, so I am guessing that the special had a pretty successful Friday night. For my entree, I ordered the meatloaf with red cabbage and candied Brussel sprouts. The cost of the entree was $25, and it came with bread service. For the price, I am hoping that the portion size is decent. Side note: It seems as though in the past, the meal also came with salad, but I might be mistaken. Bread service came out before the meal and had an assortment of rolls (not homemade). Bread was warm but butter was cold so did not really melt Food came out hot and was decent. Check your tickets though because they do nickel and dime you here. They added a $5 surcharge for a kids meal even though the kids meal is for 12 and under even though my daughter is still 12... if you don't know please don't assume. Waitress took the charge off without question but it is still awkward to have to point it out as a customer. I do wish that they had an option to order a sampler of sides as an entree because they were all very good. A bit expensive for just a normal out to eat meal, but it is a bit pricey unless you are wanting a treat or for a special occasion. read more
Came on a Saturday and was promptly seated after making an open table reservation which I find convenient. New appetizer with onion and bacon was super tasty and came out super quick. Our server was very attentive but the food did run super long so expect a wait. Only feedback was the goulash little too salty for my liking and side dishes all came out barely warm. Our second time here on a trip and would recommend very tasty. Drinks were good but no room for dessert! read more
22 days ago
Izzy was a great server. Food was good, and had great atmosphere.Only complaint is that that Spaezle was over cooked. read more
2 months ago
14 days ago
The service was absolutely fantastic. I loved the schnitzel. I personally don't care for the sides, so I will try something else next time. My husbands fries were great! I would plan on coming back here again and trying something else. I recommend a reservation. read more
The food. The food! Wunderbar!! If you enjoy authentic German food, then your first stop in Hot Springs has to be Steinhaus Keller. We started out with the sauerkraut soup and then had Rouladen and Wurst with sauerkraut, potato pancakes and German potato salad. It was perfectly paired with excellent German beer! The restaurant is on the first floor of a super cool building. You are surrounded by beautiful wood and stone while "Oma" plays the accordion! (I'm not sure who was playing but she was awesome). Russ was an amazing server - so attentive and had wonderful recommendations for our dinner, beer pairings and dessert! read more
2 months ago
1 year ago
Wow! We love authentic German food and this place did not disappoint. Sweinhaxen was tender and rich. The pickled eggs were an interesting treat. We had four adults and ordered the duck and eggs as appetizers then 3 entrees to share. Everything was very authentic and served nicely. read more
6 months ago
Absolute worst dinning experience Service was so ridiculously slow People who arrived after us got their food when we questioned it. They kept saying they would go check on. I spoke with the manager and manager went to talk to the waitress, then finally came back and talked to us and said he needs to figure out what happened, but it would come out of the waitresses paycheck because it was her error not the kitchen error . We said that's completely rude! Manager insisted she must pay for her error. We told them to forget it and we would just make sure that everyone knew what a poor manager he was. You are welcome to ask any of the eight guests who we ate with. Completely factual and when we told the waitress, we were so sorry the way he talked to her and treated her. She said it's OK. I'm moving to Texas in a few weeks to go to college so I don't care. read more
Business owner information
Amanda M.
We take guest feedback seriously, but accuracy matters.…
8 months ago
My husband and I loved this. My 13 year old not so much. He wasn't excited about the foreign cuisine. We loved the snitzel. We got a giant pretzel appitzer. Portions were huge, flavor was great! The service was great, server was very attentive and knowledgeable on the menu items. The place is kind of low lit, and casual seemed ok but I could see folks getting fussied up for a special occasion. read more
1 month ago
1 month ago
9 months ago
Absolutely amazing food amazing service, and amazing atmosphere so very unique!! Absolutely you recommend this place if you want something romantic and classic but definitely asked the waiter what the words are cause you never know what you're gonna order to be honest but it's super yummy read more
6 months ago
5 months ago
6 months ago
From the moment we were met at the door by the hostess things seemed different than the last few times we visited this restaurant. We did not have a reservation but it was pretty early so we did not think that would be an issue. On observation the outside area had 1-3 tables occupied the remaining were empty. They told us it would be a 30 min wait if we wanted to sit there. We chose to sit inside. Our waiter from the get go was a know it all and was not particularly nice. My husband decided on a beer and I ordered a signature cocktail from the menu. The cocktail arrived and for $17 I would have expected more than a 3oz drink at best. Few moments later the bartender shows up with another that was about double the size but we she realized I already had one the took it away. Left me wondering if they have a standard. Next we ordered a pretzel and VEAL Jager Schnitzel. The pretzel was great but the "beer cheese" that was served in a gravy boat with no small plates was confusing and not tasty. When the snitzel arrived it looked amazing but since we were sharing a plate I would have thought we would have gotten and extra plate, but no. About 1/2 way through the dish I realized it was not veal it was pork. I have a mild pork allergy and I was obviously upset and disappointed. We I brought it up to the waiter he said he would talk to the manager so he could take the $4-5 up charge off since we got pork not veal. Are you kidding me? You're going to act like you are doing me a favor for charging me for what I got but did not order? Didn't argue just paid for my meal. Going out the door I asked for the Manager. Matt met us at the front and was less than nice and blamed me for not telling them I had an allergy. I don't have to disclose that when I order the VEAL!! That is your mistake! When my husband pointed that out he asked us to leave the restaurant. I also happed to look over and the beer garden was still empty. When your reservations are staying empty and your current customers are not satisfied you may want to look at that. Needless to say we will never be back and I will share this on every platform that I use. $88 for complete disappointment is not okay read more
Business owner information
Amanda M.
Thank you for your feedback. We take concerns like this…
6 months ago
Unique atmosphere. Great menu selections. Reasonable prices. Good service. Had the beer cheese soup - which was lastly different than the beer cheese soup I had in South Dakota. The chicken Kiev was good and so were the potato dumplings. But the German potato salad was absolutely amazing read more
6 months ago
Great good - Great Service - Atmosphere is historic and relaxing I'm sure the walls have more stories than I learned tonight read more
1 year ago
2 years ago
We decided to try a new spot during our weekend trip and this was Hugo's rated as one of the places you wanted to eat. I got the goulash and it was hard to enjoy because it was salty. The place is a decent size but it is very dark in there so it's hard to read the menu. The staff were very friendly and attentive. Glad I tried it. read more
The food here is good. But unfortunately it takes a long time to come out. So you'd think it would be hot. But the potato pancakes and the stew were very cold. It's a cool German vibe and you need reservations for the tables. But Jake at the bar redeems this place. We will be back if only for Jake! Best bartender ever! read more
2 years ago
Drove from Little Rock second time and both times worth the drive! Service, ambiance and food excellent. Plus live music! read more
This was a solid three star. It was great, but it wasn't bad. Our party of six all agreed it was just ok. We all had different pork schnitzel's which seemed to be overcooked. You had to really saw at them with your knife. The server was great, really upbeat and knowledgeable. The restaurant seemed dark, probably because we were in this dimly lit corner. Overall it was neat and clean. We might give it another chance if ever in the area. read more
The food was authentic German and absolutely delicious. Be prepared to change your mind on your order at least 5 times - their menu is quite extensive. PLUS they had a specialty menu also! They started with a bread service but pace yourself, or you'll be full before the entree arrives. The trout dip was amazing and served with enough crackers to finish the dip. Their specialty cocktails were amazing, and my chicken paprikash tasted just like my grandma's cooking. My issue was the service. I never got my second cocktail and had to ask that it be removed from the bill. And our food took really long. The dining area looked unfinished, like it was someone's unfinished basement. Sometimes, the exposed brick can create a great atmosphere, but it just looked thrown together with not a lot of thought on the ambiance they are trying to create. read more
9 months ago
This restaurant is incredible so, you might be wondering why im rating it 3 stars. They have a sign outside that says REAL Good German as their slogan or something. But im going to tell you right now that the sausage (bratwurst) is not traditional in the slightest. Their bratwurst is reddish (when well done) and grayish when served without requesting it to be well done. REAL bratwurst is supposed to be white and traditionally is cooked so the skin is bursted in the middle. But for whatever reason the cooks don't know how to do that which is actually psycho when your making people think that this is REAL German. It is not. The cooks had such little idea that it took them an hour and a half to freakin cook it. The sausage tasted good but I hate that they pretend that its authentic to people who don't know better. This is the second German restaurant i have been to that said they are authentic but the bratwurst wasn't. The bratwurst isn't even made out of veal according to our server (who was pretty nice). Don't go here for a REAL bratwurst experience but if you like good food, then this is the place. read more
Lynette and I stopped here while on a road trip. It's just a little bit off the main drag, so we didn't have to put up with all the mobs of tourists. It's very close to the convention center. The atmosphere is incredible. Legit beirgarten. It's located downstairs in a basement with some outdoor patio dining as well. It was Saturday night, and they had some live music. Nothing intrusive, just nice background music. Lynette had the bratwurst plate, and I had the Jager schnitzel. Both were very good. But the Black Forest cake was awesome. The service was very friendly. If you happen to be in the Hot Springs, AR area, you definitely ought to consider stopping off here. read more
9 months ago
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More info about Steinhaus Keller
801 Central Ave
Ste 15
Hot Springs, AR 71901
Directions
(501) 624-7866
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http://steinhauskeller.com
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